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Everything posted by FordService

  1. You're more than welcome! Glad to hear everything's going well. :) I'll be around if you need me. Meagan
  2. Have you considered a second opinion at another dealer? Please let me know, along with your mileage. Meagan
  3. I'll be happy to look into this, Barsoom. I'll need your VIN, mileage, best daytime phone number, full name, and dealer name/location. :) Meagan
  4. I've updated your case notes, please keep me in the loop on this. I see your CSM's given you her contact info to use after her appointment. Meagan
  5. Let me know what you hear back from your dealer. I'll be happy to check out additional assistance. Meagan
  6. Let me know what your dealer says, along with your mileage. :) Meagan
  7. Hi mark85, I can check out some additional assistance on this, but I recommend setting up an appointment with your dealer first. Once you've done so, please let me know. :) Meagan
  8. There are a few different chimes it could be, by searching your Owner Manual, but without being able to experience it myself, I'm unable to narrow it down. If you decide to head to your dealer, please let me know, along with your mileage. Meagan
  9. I'll be around if you change your mind. Sounds like a plan! Once you have it set up, please let me know, along with your mileage. :) Meagan
  10. I'll keep an eye out for your message. :) Meagan
  11. Do you have an appointment set up to get your windows looked at, milleron? Please let me know, along with your mileage, and I can look into some options. If you decide to have this looked into again, please let me know. I can check out some additional assistance. Meagan
  12. Thanks! When you set up the appointment, send over a private message with your VIN, updated mileage, best daytime phone, full name, and dealer name/location. :) Meagan
  13. Have you sought out a second opinion? Your dealer will be in the best position to assist. You can also check here for coupons on your next brake service. Thanks! Here you go! FordServiceCA. Meagan
  14. There's a dancing lock emoji on one of the other forums I'm on, and I really wanted to use it here. If you decide to continue working with your dealer, I'll be happy to check out some additional assistance. Just let me know. :) Meagan
  15. Hi fpliptak, I want to check this out further. Please send me a private message with your VIN, updated mileage, best daytime phone number, full name, and dealer name/location. Thanks! Meagan
  16. Let's unlock this mystery. Have you had a chance to visit your dealer for a diagnosis? Once you do, please let me know, along with your mileage. :) Meagan
  17. Welcome and congrats, Trout! I'm the current customer service rep on the forum, and I'll be around if you have any questions. :) Meagan
  18. Do you have another appointment set up to get the firmware update? Please let me know, along with your mileage, and I'll check out some potions. :) Meagan
  19. Has the smell gone away since your post? Please let me know, along with the mileage, and I'll check out some options. Once you have an appointment set up, please send me a private message with your VIN, mileage, best daytime phone number, full name, and dealer name/location. Thanks! Meagan
  20. Welcome to the forum! I'll be happy to check out some additional assistance to get things smelling sweet again. What's your current mileage? Meagan
  21. Hi Howie411, From your Owner Guide: The typical operating range for your transmitter is approximately 33 feet (10 meters). Vehicles with the remote start feature will have a greater range. One of the following could cause a decrease in operating range: • weather conditions • nearby radio towers • structures around the vehicle • other vehicles parked next to your vehicle The radio frequency used by your remote control can also be used by other short distance radio transmissions, for example amateur radios, medical equipment, wireless headphones, remote controls and alarm systems. If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key. Meagan
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