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Everything posted by FordService

  1. Or I can just take them. ;) Sounds good to me! Meagan
  2. Well, you can put things there, but just not where the vents will be blocked. :) Meagan
  3. Hi ceilidhdog, Per your Owner Manual, the high voltage battery is cooled by cabin air pulled into the high voltage battery through vents in the rear package tray. Avoid placing objects on the package tray which could block air flow through the vents. Have a great trip! Meagan
  4. Great question, smr2112. I recommend reaching out to your dealer for specifications on the emissions testing, as well as the other recalls. Keep me in the loop with what you find out. Meagan
  5. Hi Kewolf85, Have you had this repaired since your post? Please let me know, and I'll check out how to best assist. Meagan
  6. Have you had a chance to visit your dealer since your post, damiank03? Please let me know, along with your mileage. Meagan
  7. Hi jediboytj, Have you called into the Lincoln Client Relationship Center? You can reach them at 1-800-521-4140. Meagan
  8. Hi all, I'll be out for Labor Day weekend! Have a safe and happy holiday! Please remember, do not post concerns in this thread. :) Meagan
  9. Hi TomC, Have you had a chance to visit your dealer? Please let me know, along with your mileage, and I'll look into some options. Meagan
  10. Hi guys, If the area around the mirror is dirty, the rain sensor is very sensitive and the wipers may operate if dirt, mist, or insects hit the windshield. You can find more information about the rain sensor on page 66 of your Owner Manual. Here's the 2013 for lesjoh and the 2014 (page 68) for Va2014HyTi. Meagan
  11. Thanks! Keep me in the loop with how the dealer visit goes, and I'll check out some options on my end. :) Meagan
  12. No worries! I'll be around if you need me. :) Meagan
  13. Have you had a chance to talk with your dealer, Hybrider? I'll be happy to check into some options; what's your mileage? Meagan
  14. Hi guys, I just heard back from my sources. As that information is proprietary, I'm unable to provide it. It's recommended that you use the same as what was originally equipped, unless a TSB/FSA updated it, which your dealer would be able to determine. Meagan
  15. Welcome, markdlondon! I'll be happy to help smooth this out. Please private message me your VIN, mileage, best daytime phone number, full name, and dealer name/location. Thanks! Meagan
  16. Hi Gregavi, I recommend heading back to your dealer for a diagnostic on your battery and related systems. Once you have an appointment set up, please send me a message with your VIN, updated mileage, best daytime phone number, full name, and dealer name/location. Meagan
  17. It sounds like it's time to make an appointment at your dealership, GrayStrider. Once they've had the chance to look things over, I'll be able to investigate some options to assist. Keep me in the loop. Crystal
  18. Welcome, billbirk! What were the symptoms leading up to this? Please send me a private message with your VIN, updated mileage, best daytime phone number, full name, and dealer name/location. :) Meagan
  19. Hi everyone! I'll be out tomorrow for the holiday, and back on Monday. Have a safe and happy $th of July! Meagan
  20. Hi everyone, I'll be out of the office over the weekend (as per usual), as well as Monday for Memorial Day. Have a safe and happy holiday! Meagan
  21. Hi Tomo, I'll be happy to jump in, just let me know. :) Meagan
  22. Hi Eds2014FFH, Have you had a chance to visit your dealer about the rattle? They're a great first step towards a solution. Meagan
  23. Hi swaghost, I want to see how I can help things smell sweeter around here. What year is your Fusion? Meagan
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