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Everything posted by FordService
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My offer still stands to loop in your customer service manager. :) Meagan
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Welcome! I recommend heading to your dealer to have this taken care of. Let me know when you do, and I'll check into some options. Meagan
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I went out on a limb, and it paid off - look what I found! Punch and Judy cookies! I found a few cakes, too, but the photos were too large to post here. Meagan
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Will the "Real" Battery Please Step Forward!
FordService replied to TonyHzNV's topic in Batteries & Charging
Got it! I'll let you know what I find out. Meagan -
I recommend taking some time to check out and become accustomed to how your new vehicle operates. If these symptoms come back, and you're concerned, your dealer will be in the best position to talk with. Keep us in the loop! :)
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Welcome and congrats! I'm the Customer Service Rep on the forum; I'll be around if you have any questions. :D Meagan
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New Member reponsible for a fleet of Fusion Hybrids
FordService replied to QuickRick's topic in Batteries & Charging
Welcome to the forum! In addition to all the awesome help the rest of the members will provide, don't forget to check out fleet.ford.com. You can also call our Fleet Customer Relationship Center at 1-800-34-FLEET (1-800-343-5338) if you need anything. :) Meagan -
I'll keep an eye out for updates. :) Meagan
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So, with Judy getting traded in...new name picked out yet? Glad to hear you'll still be over there, too. :D Hahaha, if only. I'm not on the Flex forum anymore. But I miss everyone over there! Tell mmsstar I say hi! Meagan
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Will the "Real" Battery Please Step Forward!
FordService replied to TonyHzNV's topic in Batteries & Charging
Sure thing! Can you send me your VIN via PM so we can dig a little deeper? Meagan -
Will the "Real" Battery Please Step Forward!
FordService replied to TonyHzNV's topic in Batteries & Charging
I'm going to reach out to my parts Subject Matter Expert on this, I'll let you know if I find anything out. Meagan -
I love seeing everyone being so nice and helpful! When you get back from traveling, I recommend heading to your dealer to have a diagnostic. Let me know what you find out. :) Meagan
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Welcome! Don't forget to check out this link for more Hybrid driving tips. :D I'll be around if you have any questions. Meagan
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You're welcome! :) Meagan
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2013 Fusion Hybrid Transmission Leaking
FordService replied to madmax87's topic in eCVT / Transmission
Have you spoken to your dealer about this? I'll be happy to check into some options, if you'd like. :) Meagan -
Yay! Congrats! :D I love that color. Meagan
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I see your message, I'll be replying shortly. I'm happy to loop your customer service manager in on this. Please send me your VIN, mileage, best daytime phone, full name, and dealer name/location via PM, and I'll get started. Meagan
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I recommend heading to your dealer to have this checked out. I can't diagnose concerns over the web, but the techs will be hands on to figure it out. :) Once you get a diagnosis, please let me know. Meagan
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Welcome to the forum! Have you spoken with your dealer about the battery saver light? Please let me know, along with your mileage, and I'll look into some options. Meagan
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I did some research into this, and here's what I found. I highlighted the relevant parts. If you haven't already, I recommend heading to your dealer to have this looked into. Once you have an appointment set up, please send me a private message with your VIN, mileage, best daytime phone number, full name, and dealer name/location. Thanks! Meagan
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Welcome to the forum! I miss Long Island. I'll be around if you have any questions. :D Meagan
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No worries. :) Glad to hear everything's going smoothly! I'll be around if you need me. Meagan
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Tire Pressure Low Warning Came On Yesterday
FordService replied to Barsoom's topic in Wheels & Tires
My offer to look into this still stands. :) Meagan