FordService

aaronj1159, As hybridbear said, I'm happy to document your feedback so it can get to the appropriate parties for review. Just send me your name, phone number, VIN, mileage, and dealer info. I'll get it into the computer. Ashley

Jamone, I'm happy to help you with this. Send me a PM with your name, phone number, VIN, mileage, and dealer info. I'll see what I can find out. Ashley

RobertIverson, Let me see how I can help. PM me your name, phone number, VIN, mileage, and dealer info. I'll take a look. Ashley

Kcouture25, Thanks for your service and welcome home! I hope you're enjoying your FFH so far. Let me know if you have any questions or concerns; I'm here to help however possible! Ashley

Hi jpgale, Congrats on the new Fusion! I'm here to help answer any questions you might have as you get to know your new ride. Feel free to shout if you need anything! Ashley

I just took a look and posted, DroidGeek. Ashley

I'm happy to look into this for you, DroidGeek. Send me a PM with your name, phone number, VIN, mileage, and dealer info. I'll see how I can help. Ashley

LEM, Let me see how I can help. PM me your name, phone number, VIN, mileage, and dealer info. I'll look into it. Ashley

DroidGeek, I'm glad to hear you're okay and that you were able to find a new Fusion. I'm here if you have any questions or concerns. :) Ashley

Griswald, Congrats on the new Fusion! I'm here if you have any questions or concerns. :) Ashley

jsolan, There's a good chance this is just the normal path water takes when running off your car. If you're worried about it, though, I recommend swinging by your dealer and having them take a look. If you decide to go that route, send me a PM with your name, phone number, VIN, mileage, and dealer info. I'll lend a hand. Ashley

ddoug, I checked with my tech guy and he let me know that there isn't a way to make this adjustment. :( Sorry! Ashley

lotuspoweredbyford, I'm glad your Fusion kept you safe and that you were able to find an awesome FFH to replace your old one. I'm here to help if you have any questions or concerns. Just give me a shout if you need me! Ashley

ddoug, I'm looking into this for you and will try to get you an answer ASAP! Ashley

James, Congrats on the new car! I'm here to help if you need anything. Looking forward to seeing some photos once you pick it up. :) Ashley

Let me see how I can help you, Allegany. PM me your name, phone number, VIN, mileage, and dealer info. I'll look into these backordered parts for you. Ashley

Congrats on the new Fusion, Scott! I'm here if you have any questions or concerns as you learn more about how everything works. Just let me know if you need me! Ashley

Thank you so much, keybman. You've made my day. I'm glad everything worked out for you! Ashley

deanimalz, Let me see how I can help. Send me a PM with your name, phone number, VIN, mileage, and dealer info. I'll take a look. Ashley

Hello everyone, I just want to remind you all that recalls are VIN-specific and may not affect all vehicles built between those dates. I recommend checking out the Ford Owner website to see if your particular vehicle is affected by this recall. Ashley

mook663, I'll keep an eye out for your PM! Ashley

Hi there, jschiln, and welcome to the forum. I have a bunch of suggestions for you! First, if you haven't already, I recommend resetting your trip gauges to zero, so you can get the most accurate mpg readings. It is possible the person who owned it before you wasn't a very efficient driver, and their poor numbers are bringing your average down. The EPA estimate for your Fusion is 39 combined city/highway, just as an FYI. Additionally, you should check out these driving tips, especially if you're new to hybrid driving. There are some nuances that can really help bump up those numbers. I'm sure you'll find tons of other helpful tips elsewhere on the forum, too. Finally, if after a couple weeks you're not seeing an improvement, I suggest heading by your nearest Ford dealer to have them take a look. They'll be able to tell you if there is anything going on that could be contributing to decreased fuel economy. Let me know how it goes and if you have any other questions! Ashley

I got it and replied, Fubrid. Ashley

stijojo, PM me your name, phone number, VIN, mileage, and dealer info. I'll see how I can best assist. Ashley

Fubrid, Let me lend a hand. PM me your name, phone number, VIN, mileage, and dealer info. I'll take a look. Ashley