Rail tracking info

[terryb]

Hi,

 

I ordered my Ford Fusion Hybrid on Nov 11th 2012. The car shipped on Dec 12 2012 (at that time I was told I would have the car in a week to ten days) and than it was recalled back to the factory. I have had no information since, every week I receive a message saying the delivery date is TBD...(to be determined.) Does anyone have any idea what is going on? I spoke with customer service and they are of no help. She told me they do not even have a phone number with which to contact the factory to find out. All they can do is look at the weekly print outs and every week it is the same story.... :drop: they read TBD.

 

I was so excited to buy an American car and the Ford Fusion Hybrid looked awesome, since my original order I see news stories that Ford over estimated the gas mileage on the Ford Fusion Hybrid and now customer service cannot even give an estimated delivery date. I hope i did not make a $30,000 mistake.

 

Your thoughts ???

Hi,

I'm sorry you've been caught in the TBD mess. If it's of any comfort, my car is acting just as I would expect it to in the weather we are having. The folks who are reporting bad mileage have other fishy symptoms.

I have had several trips of around 46 mpg and had one of about 56mpg. I'm entirely happy with it. I ordered on Oct 16 and it was in my hands on the 2nd of Jan. 78 days elapsed time. Be patient, other than the delay, odds are that you'll get a car that runs fine and will give you yers of happiness. Remember that lots of people who are driving along with huge smiles haven't felt any urge to join the online community, or may not have the technology to come online.

 

Good Luck,

Edited January 7, 2013 by terryb

[PattiJ39]

Hi Jeff,

 

I received your message and checked the link you advised. The site said the car was built on 12-13-2012..but no info on when it will deliver..Thank You for your help. At least I know she has been built, sure wish I could get some idea of when she will be here.

 

Thanks...and Thank you TerryB for your info on the gas mileage that really helps and sounds like it will be worth the wait in the long run.

[coach81]

Grats on your purchase, Patti!

[jeff_h]

Hi Jeff,

 

I received your message and checked the link you advised. The site said the car was built on 12-13-2012..but no info on when it will deliver..Thank You for your help. At least I know she has been built, sure wish I could get some idea of when she will be here.

 

Thanks...and Thank you TerryB for your info on the gas mileage that really helps and sounds like it will be worth the wait in the long run.

 

That was my intent, to use Etis and try to get verification of what the dealer said regarding you build and/or ship dates. You just checked Etis and your car was built on Dec 13th and your dealer (or whomever gave you the info) said that it shipped on Dec 12th? Wow that's the kind of transport that coach would love to have and expresspotato (car still sitting in Mexico for the past 3 months) needed to have!

[acdii]

As long as your car wasnt built the last week of October, should be fine!

 

 

Has anyone noticed, only 2 people have shown poor MPG? I figured by now a few more would have shown up complaining, but only 2.

[terryb]

Yeah but two ticked off people can sure generate a lot of thread traffic can't they?

 

LOL

[coach81]

As long as your car wasnt built the last week of October, should be fine!

 

 

Has anyone noticed, only 2 people have shown poor MPG? I figured by now a few more would have shown up complaining, but only 2.

*Crossing my fingers*

[coach81]

Well... will today be the day??? :runaway:

[jpeter1093]

what does an ET TX number look like? Can it be found on the window sticker?

[jeff_h]

what does an ET TX number look like? Can it be found on the window sticker?

 

I 'think' that ETTX may refer to a rail car number, if so that's unrelated to the build (after the fact) and wouldn't be on the window sticker.

[hermans]

what does an ET TX number look like? Can it be found on the window sticker?

If your car has been shipped the railcar number will be on the update your dealer runs. CTTX stands for CTX railway. A full railcar number looks like CTTXxxxxx. If it's shipped by Union Pacific the railcar number looks like SSWxxxxx.

 

As Jeff said, the railcar number is not on the stoicker.

[acdii]

Yeah but two ticked off people can sure generate a lot of thread traffic can't they?

 

LOL

Who, me? LOL

[coach81]

update- computers are down.. not looking good for today.. MAYBE later on this week :drop:

[terryb]

If your car has been shipped the railcar number will be on the update your dealer runs. CTTX stands for CTX railway. A full railcar number looks like CTTXxxxxx. If it's shipped by Union Pacific the railcar number looks like SSWxxxxx.

 

As Jeff said, the railcar number is not on the stoicker.

Um, I don't think that is accurate. A CTTX is a piece of car carrier hardware that encloses 20 automobiles. The whole number CTTX 403429 is tracked as it moves through the railroad system including Mexico, UP etc. The telephone tracking followed mine from mexico to Houston. Have a look at the beginning of this thread for the phone procedure.

Edited January 8, 2013 by terryb

[hermans]

Um, that is accurate. CTTX is the letter part of the numbering system CTX railray uses.Each autorail car has a seperate number that starts with CTTX. The reason you. It's as easy as that. Each railroad company has their own numbering and lettering system.

 

I'm the one who posted how to track a railcar.

Edited January 8, 2013 by hermans

[coach81]

I'm going to take a few steps back... I've been told the "computers have been down since Saturday, and they don't ship cars without computers"... so I'm obviously upset and frustrated at this point, and I know that there are many others who are much worse off than me in this process... but my attitude now is when the dealership calls me.. it'll be in.. in the meantime it's business as usual.. and back to saving up... +$200.00 more to the downpayment...

[camelot]

In words you said to me,"Hang in there Bro". You'll be in it this weekend for sure or cruising Friday night. My window sticker showed up today. Sequence 217xxx If this helps anyone else with their vin.

[coach81]

Touche'!

[jeff_h]

Sorry about your wait, coach. I bet it gets to the dealer on Wednesday and delivery on Thursday.

 

I did get mine tonight, posted a quick pic in the cyberdman thread, took a few more but it was outside in the dealer lot with lights reflecting a lot so they didn't come out very well. On the way back from the dealer was 20 miles to stop and drop off my 2010 FFH to its new owner, display said average was 41.5 MPG, and about 12 miles of that was on I-95 with cruise set at 70, and the other 8 was on backroads with speed limit of 45 so it was perfect to try and maximize EV, which of course I did. Then the rest of the way home was 40 miles with the same 8 miles out in the boonies and then about 30 miles that again on I-95 with cruise on 70, when we got home the trip summary display said MPG was 39.8 and was driving the same way I always do, which is pretty easy on the gas but with the cruise set at 70 that's a pretty decent start.

[pers69]

Decent numbers to see right off the lot, Jeff. Looks like you got a good one. Congrats!

[jeff_h]

Well not quite as good this morning, 31.4 MPG for the 61-mile commute, however that included 20 minutes of idling while waiting for my co-worker who carpools with me... I hope for better numbers in the PM, but so far so mostly-good.

 

ps - will have to take and post a pic of the driver's floormat, not as large as I expected, and will also post a pic of the premium floormats (still in the plastic bag in trunk) that I think Ric was dissing -- I haven't taken them out of the bag yet but they do appear to be pretty thin.

 

ps #2 - how do you make Jeff's eyes pop out? Have the finance manager work up and present the final 'sign here' purchase order for the SE Hybrid but using the numbers for the Titanium Hybrid. Thankfully I knew the numbers to expect and those weren't them! And then after that, there was a second less-eye-popping experience when the $500 deposit was missing too. Again thankfully I knew the numbers to expect and the Take 2 numbers weren't it either. So on Take #3 the numbers were correct and so there was no $1,950 or $500 "tips".

Edited January 9, 2013 by jeff_h

[coach81]

Sorry about your wait, coach. I bet it gets to the dealer on Wednesday and delivery on Thursday.

 

I did get mine tonight, posted a quick pic in the cyberdman thread, took a few more but it was outside in the dealer lot with lights reflecting a lot so they didn't come out very well. On the way back from the dealer was 20 miles to stop and drop off my 2010 FFH to its new owner, display said average was 41.5 MPG, and about 12 miles of that was on I-95 with cruise set at 70, and the other 8 was on backroads with speed limit of 45 so it was perfect to try and maximize EV, which of course I did. Then the rest of the way home was 40 miles with the same 8 miles out in the boonies and then about 30 miles that again on I-95 with cruise on 70, when we got home the trip summary display said MPG was 39.8 and was driving the same way I always do, which is pretty easy on the gas but with the cruise set at 70 that's a pretty decent start.

Well.. when I get the call.. I get the call.. it's all good... after all, I've waited this long!!!

 

Well not quite as good this morning, 31.4 MPG for the 61-mile commute, however that included 20 minutes of idling while waiting for my co-worker who carpools with me... I hope for better numbers in the PM, but so far so mostly-good.

 

ps - will have to take and post a pic of the driver's floormat, not as large as I expected, and will also post a pic of the premium floormats (still in the plastic bag in trunk) that I think Ric was dissing -- I haven't taken them out of the bag yet but they do appear to be pretty thin.

 

ps #2 - how do you make Jeff's eyes pop out? Have the finance manager work up and present the final 'sign here' purchase order for the SE Hybrid but using the numbers for the Titanium Hybrid. Thankfully I knew the numbers to expect and those weren't them! And then after that, there was a second less-eye-popping experience when the $500 deposit was missing too. Again thankfully I knew the numbers to expect and the Take 2 numbers weren't it either. So on Take #3 the numbers were correct and so there was no $1,950 or $500 "tips".

Ha Ha... "chance favors the prepared mind".... way to be on top of your game!!!

[coach81]

Sorry about your wait, coach. I bet it gets to the dealer on Wednesday and delivery on Thursday.

 

I did get mine tonight, posted a quick pic in the cyberdman thread, took a few more but it was outside in the dealer lot with lights reflecting a lot so they didn't come out very well. On the way back from the dealer was 20 miles to stop and drop off my 2010 FFH to its new owner, display said average was 41.5 MPG, and about 12 miles of that was on I-95 with cruise set at 70, and the other 8 was on backroads with speed limit of 45 so it was perfect to try and maximize EV, which of course I did. Then the rest of the way home was 40 miles with the same 8 miles out in the boonies and then about 30 miles that again on I-95 with cruise on 70, when we got home the trip summary display said MPG was 39.8 and was driving the same way I always do, which is pretty easy on the gas but with the cruise set at 70 that's a pretty decent start.

Just got the call... You must have some kind of ESPN or something.. 'cause that's exactly what they said!! Take delivery tomorrow afternoon. Pretty pumped atm!!!

[terryb]

Yeah! Coach! You went through the exact same interval as me +1 day.

 

Got my windows done this morning. Took forever (3 hrs.) 'cause he didn't have the plotter file until 20 minutes before he finished. Next cust. should take under 1 hr.

[fusionTX]

Yeah! Coach! You went through the exact same interval as me +1 day.

 

Got my windows done this morning. Took forever (3 hrs.) 'cause he didn't have the plotter file until 20 minutes before he finished. Next cust. should take under 1 hr.

Did they do a good job? Where did you take it?

What tint did you get? Not sure what is legal in TX.

 

BTW, Carol was great yesterday. She was still trying to figure out how to get you the 750 coupon when i was in her office :)

Like her alot.