Extended Warranty

[zippo]

Wow, I'm glad I didn't cave in. My dealership said it would be $1800 for the premium 6 yr 75k miles, and if I didn't do it before I bought the car and tried to get it the next day, the cheapest I could get one would be $3900....That seems a little ridiculous after seeing the prices listed above. I did end up buying the extended maintenance plan for $525 for 3yr 36k, not sure if that was a good deal or not. He said the 15 and 30k inspections would be $300 so I'd be saving money on those, plus get oil changes, wiper blades for free. I guess I should have done some research first.

[tr7driver]

I just had to replace the sunroof tracks on my 2010 Milan. $870 + labor. ESP covered it. I had a $400 led taillight assembly replaced back in May, so I've pretty much even on the deal. The funny thing is I got ESP because I was concerned with the cutting edge hybrid tech and the sync electronics, Which ahve been flawless so far.

[hybridbear]

Wow, I'm glad I didn't cave in. My dealership said it would be $1800 for the premium 6 yr 75k miles, and if I didn't do it before I bought the car and tried to get it the next day, the cheapest I could get one would be $3900....That seems a little ridiculous after seeing the prices listed above. I did end up buying the extended maintenance plan for $525 for 3yr 36k, not sure if that was a good deal or not. He said the 15 and 30k inspections would be $300 so I'd be saving money on those, plus get oil changes, wiper blades for free. I guess I should have done some research first.

Those inspections are pretty bogus. They don't really check anything and they charge a fortune for them. You can skip those...Considering that in 3yr/36k you should only need 3 oil changes that isn't much value either...perhaps you can cancel the plan?

[djminfll]

My dad got an extended warranty plan on his 2003 Honda Civic. He absolutely made use of it, and they covered everything. He then got the same warranty on his 2010 Prius. I got the same warranty on my 2007 Volvo S60 and they covered everything during the 5 years that I owned it. I had some little critter make it's way into the A/C and ended up eating it's way out, destroying the unit - they covered it. And when my transmission got locked in Drive, they paid to have it towed and repaired. These two incidents cost substantially more than the cost of the warranty. And they give the option of using After-market parts for 100% coverage, or OEM parts for a co-pay. Since they guaranteed the work, I accepted the aftermarket parts, and had not problems afterwards.

In addition, it was transferable once when I sold the Volvo, and it still had almost a year/5,000 miles left on it. I can't remember how much I paid for it, but when my FFH's 3yr/36K miles is almost up, I will get the same one again.

If anyone is interested in finding out about it, let me know and I'll find the name and phone number of the company.

[Eddie Sessum]

I just had to replace the sunroof tracks on my 2010 Milan. $870 + labor. ESP covered it. I had a $400 led taillight assembly replaced back in May, so I've pretty much even on the deal. The funny thing is I got ESP because I was concerned with the cutting edge hybrid tech and the sync electronics, Which ahve been flawless so far.

 

My 2011 f250 sync system always had issues. Wouldnt constantly reproduce the issue tho and it wasnt covered under warranty since i couldnt. Had the ESP on it and ended up getting the ac replaced with it because it was leaking more than a broken water pipe.

[MaineFusion]

I might have bought an extended warranty had I been offered one from Ford. Instead the finance guy was hard selling a third party extended warranty and did not even give me the opportunity to look at Ford's extended warranty. It was painfully clear to me it was all about the finance guy meeting his sales goal. He totally pissed me off.

[dkegel]

We bought our car last week and got the 6 yr/100k mile Premium Care Warranty for $1095. I think the finance guy started at something like $1800, and that was supposedly a "deal" (my sister-in-law works at the dealership). When I told him I bought the same plan for our 2010 for $1030 he about fell off his chair. I wasn't planning to get the warranty at the same time we bought the car but told him if he could match Flood's price I would buy it. I gave in a little on the cost because that was several years ago that I bought the first one. In the end, I feel OK about it.

 

Dave

[SteveB_TX]

My sister, Ms Soft Touch, got taken to the cleaners by the Lexus dealer in Denver. She bought a 2013 Lexus ES300 hybrid after I bought my MKZ hybrid. She paid full sticker, plus paid for that useless "protection" package, as well as an extended warranty. Total bill? $52K+ for a $46K car. Unbelievable!

[acdii]

I got a 4 year 125K plan for the same price as Flood Ford offered. My dealer knows me well enough to know not to try to over sell me. Instead I asked for it. With the amount of miles I put on, I can easily go beyond 125K in 4 years. Have 7600 on the HyTi now since getting it June 4th.

[MaineFusion]

I got a 4 year 125K plan for the same price as Flood Ford offered. My dealer knows me well enough to know not to try to over sell me. Instead I asked for it. With the amount of miles I put on, I can easily go beyond 125K in 4 years. Have 7600 on the HyTi now since getting it June 4th.

You're piling the miles on faster than I am and I'm driving over 300mi per week.

[acdii]

You're piling the miles on faster than I am and I'm driving over 300mi per week.

74 miles a day for us, plus weekend trips. Adds up fast. During the summer its closer to 100 miles a day with dropping the kids off at the sitter and picking them up. We still put 100 miles on ever Monday since the kids are at the grandparents after school that day. Since March when I got the Flex, between that one and the HyTi we have 13,500 miles combined, and that doesnt include what ever miles we put on the 2010 between March and June 4th, just rolled past 4500 on the Flex yesterday.

[MaineFusion]

I do 97 mi on days I commute to work, but I only have to commute three days per week as I work from home twice a week. My wife could drive the FFH when I work from home, but she has a bad habit of being the first to put scratches on our cars and she always does it in parking garages so she's perfectly happy driving her car to work. Besides, she knows how hard I try to maximize my MPG and she has more of a lead foot.

[s-one]

Comforted my mind.. my first Ford. ;)

[Eddie Sessum]

Figured id throw this in there, the dealership ford of greenfield ive dealt with in the past for extended warrantys and they are within a few dollars of the cheapest and the guy who does them (troy) is really quick to answer any questions. They also have alot of other dealerships by the same owner so alot of companys they can do the ESP's for.

 

 

Just a place to check with when you shop around.

[hybridbear]

There's been some discussion about warranty pricing and buying right away or waiting until the 3/36 warranty is about to expire. So I did some research...

 

Anderson-Koch Ford (http://andersonandko...d-warranty.com/)

All prices are for PremiumCare 8/100 $0 deductible

Miles: 10,200; time owned: <12 months = $1755

Miles: 10,200; time owned: 12<months>36 = $1855

Miles: 35,000; time owned: 12<months>36 = $1855

Miles: 15,000; time owned: <12 months = $1855

 

The prices from Flood Ford were identical.

 

So the key is to buy before 12 months or 12,000 miles because at that point the price increases. In this case it would increase by $100. I didn't realize the increase would be so much. We'll cross 12,000 miles by June 1st. I guess we need to decide by then if we're going to buy an ESP now or forgo the decision until 36 months or 35,999 miles... The other risk with waiting is that the ESP price may increase...

 

The other interesting thing to note is that there is no distinction in warranty price for having a more expensive Fusion. We have some friends who bought a base Fusion SE and their extended warranty price would be the same as for our Fusion Energi. Our Fusion Energi MSRP was about double the price of their gas Fusion SE. Their car had an MSRP of $24,000 and our loaded Energi had an MSRP of $45,590. We only actually paid about $13,000 more than them, but it's still crazy that the ESP is the same price when you have such a wide range of feature content and powertrain complexity.

[smr2112]

Another benefit to the Ford ESP and buying it early is the rental coverage for same day drop-off.

I count on this and need it and it is included in the plan if you pay for that feature.

 

I know that if you are on good terms with the dealer they will often give you a rental,

but this is not guaranteed. Even for minor issues, if it's warranty related, you get a car.

 

And I have not gotten a definite confirmation of this, but the car rental is not part of the

standard factory warranty. They tell me you get this with the ESP. So I buy the ESP

on day 2 of owning the car (Koch is very good, have used them 2 times now).

 

I am using this feature today as I am dropping off my car to leave all day for the BSM issue.

Dealership has their own rental, so I drive off in a rental without any inconvenience.

[Texasota]

So the key is to buy before 12 months or 12,000 miles because at that point the price increases. In this case it would increase by $100. I didn't realize the increase would be so much. We'll cross 12,000 miles by June 1st. I guess we need to decide by then if we're going to buy an ESP now or forgo the decision until 36 months or 35,999 miles... The other risk with waiting is that the ESP price may increase...

Maybe another way of looking at it is that by waiting until closer to 35,000/36 you can make a more informed decision based on your repair history with your car. An increase of $100 is chicken feed considering the base cost of $1755.00. If you have a good experience with your car (few problems) during that 36 months, then you might decide to set aside the $1855.00 in an Al Gore lock box dedicated to future car repairs for your FFH. And if your good repair history continues, then you are $1855.00 richer in the end.

[scn101]

Be careful when buying the ESP as they have the option to delete the first day's car rental (loaner). That knocks off about $100 from the plan. On the ESP contract I think it was called 'first day rental delete" or something similar.

 

Just after my first flawless year of ownership (12K miles) all kinds of bad stuff cropped up and I had a loaner for a total of over a month's time. I had no problem getting a loaner from my dealer and I think it was due to the ESP.

 

For grins here's the bad stuff:

 

Replaced the AC evaporator as it stank

Replaced a failed heated steering wheel control module

Replaced the APIM (Sync Module) as it failed

Replaced the transmission due to abnormal noise (oh my)

Replaced an engine mount

Replaced the front seat back's leather due to abnormal wear on the piping

[ptjones]

Here is a list of Hybrid parts covered under Hybrid Warranty from Warranty info that comes with OM:

 

Your vehicle’s unique hybrid / electric components are covered during
the Hybrid / Electric Unique Component Coverage, which lasts for eight
years or 100,000 miles, whichever occurs first.
•
The following hybrid parts are covered during this extended coverage
period: high-voltage battery, hybrid continuously variable transmission,
Inverter System Controller (ISC), DC/DC converter, high-voltage
battery connector, battery pack fan assembly, thermistor probe, Hybrid
Battery Pack Sensor Module (HBPSM), Battery Energy Control Module
(BECM), and the PHEV onboard charger.
•
The following Focus Electric unique parts are covered during this
extended coverage period: high-voltage battery packs, high voltage
charger, DC/DC convertor, Electric Drive Module Assembly (includes
electric motor and gearbox), trans range and charge cord.
Note: Lithium-Ion Battery Gradual Capacity Loss
The Lithium-ion battery (EV battery) will experience gradual
capacity loss with time and use (similar to all lithium-ion batteries),
which is considered normal wear and tear. Loss of battery capacity
due to or resulting from gradual capacity loss is NOT covered under
the New Vehicle Limited Warranty. See your Owner’s Manual for
important tips on how to maximize the life and capacity of the
Lithium-ion battery. :)

 

Paul

[machoman1337]

I was quoted $2,245 CAD for a Premium ESP to last another 4 years (original warranty ends August 2015). It's a $365 CAD discount from the standard price as I'd be getting it from my local dealer. Additionally, I don't pay any deductible for servicing if I do it at the local dealer, while it's $100 if I do it at other dealers.

 

Sounds like a good deal to me - I'm sure I can save a few hundred in the states but there are a few hoops to jump through to get a US warranty plus I'd have to drive a few hours.

 

What do you guys think?

[acdii]

What you need to decide on in order to go with an ESP or not, are you going to keep the car for the term of the ESP or not. In my case I roll through cars until I find the perfect one. When I find that perfect one, then I get an ESP on it. On my HyTi I decided from the start to ESP it for 125K miles, I planned to keep it a long time, well past 125K miles. Hoping I dont need it, but glad I have it in case I do.

 

It's an insurance policy, nothing more, sometimes they pay off, most times they don't. Your car insurance is the same thing, there when you need it, hope you never ever do. Same with GAP insurance, hope you never ever need it, but oh so glad to have it when you do.

[hybridbear]

I was quoted $2,245 CAD for a Premium ESP to last another 4 years (original warranty ends August 2015). It's a $365 CAD discount from the standard price as I'd be getting it from my local dealer. Additionally, I don't pay any deductible for servicing if I do it at the local dealer, while it's $100 if I do it at other dealers.

 

Sounds like a good deal to me - I'm sure I can save a few hundred in the states but there are a few hoops to jump through to get a US warranty plus I'd have to drive a few hours.

 

What do you guys think?

Why would you have to pay if you went to another dealer? I haven't heard of that before for a Ford ESP.

 

Have you tried http://www.fordesp.ca/?

[Hybrider]

It is called the "Disappearing Deductible". The Disappearing Deductible option eliminates the $100 deductible when ESP covered repairs are performed at the Dealership where the Extended Service Plan was purchased.

 

So, it's not that you have to pay the deductible at other dealers, it is that you _don't_ have to pay the deductible at your "home" dealership. It allows buying the ESP plan for less money, but still not have a deductible, at least if you go to your "home" dealership.

[hybridbear]

It is called the "Disappearing Deductible". The Disappearing Deductible option eliminates the $100 deductible when ESP covered repairs are performed at the Dealership where the Extended Service Plan was purchased.

 

So, it's not that you have to pay the deductible at other dealers, it is that you _don't_ have to pay the deductible at your "home" dealership. It allows buying the ESP plan for less money, but still not have a deductible, at least if you go to your "home" dealership.

Is that something that all Ford dealerships who sell ESPs offer? Or is it something unique that your dealership does as a way to drum up business?

[Hybrider]

I don't really know which dealerships offer that ESP option of the disappearing deductible. I got mine from Flood since there was no way my dealer could come close to matching their low prices. :)