Official Ford IVT Representative

[acdii]

Yeah Gibbs him! Some sales guys, never could trust them. :)

[tr7driver]

 

Your salesman didn't show you around your new car? My salesman explained every function of my Z and even about the empty SD case. Go back and smack him/her on the back of the head NCIS style. :)

 

I had another appointment and didn't have time after we did the paper work. He is going to stop by our house and give us the full demo when the weather improves.

 

Yeah Gibbs him! Some sales guys, never could trust them. :)

I really didn't expect to buy a car. I was looking at a nicely equiped SE they had on their website with Dune leather, but it has been stuck in transit for the past couple of weeks and hasn't arrived (stop me if you heard that one). I stopped in to tweak the salesman about loosing a sale on the last day of the year, and the sales manager said "how about this one..." I told him we had looked at it and it was out of my price range. He said "Not Today" and we were off to the races.

[acdii]

Well in that case :shift: :yahoo:

[FordIVTteam]

Pass along APPLINK!!! :)

 

Although Ford is expanding the availability of AppLink, it is focusing on Gen 1 SYNC systems at this time. You'll find the announcement here: http://media.ford.com/content/fordmedia/fna/us/en/news/2014/01/03/ford-offers-sync-applink-for-3-million-more-customers.html There is still no update on AppLink for MyFord Touch equipped vehicles, but I've passed along the feedback.

 

 

Hi Kim,

 

I bought a new 2014 fusion last night. I found a plastic container in the glove box that looks like it should hold a memory card, labeled Taveteq Maps,version A4. It is empty. What is this, what happened to the memory card, and do I need to keep it?

 

Thanks

 

Hi tr7driver,

 

It sounds like the other members of the forum answered your question already. They're correct; you found the case to the navigation SD card. This is where the map information is stored for your navigation system. When future map updates are released, they will be available here: www.Navigation.com or you can speak to an agent by dialing: 1-888-628-6277. I'm sure your sales representative will be able to fill you in on any other questions you may have. If not, let us know!

 

Kim

[kuzzi]

Terrible use of the meme, but whatever.

[acdii]

Terrible use of the meme, but whatever.

:worship:

[LASooner]

Just a ball park availability would be nice. Or at least ask them why I paid more for a less capable system?

[FordIVTteam]

Just a ball park availability would be nice. Or at least ask them why I paid more for a less capable system?

 

Hi LASooner,

 

I wish I had more information on this; I'd be happy to share it with you. Unfortunately, I am unable to speculate on future updates.

 

Here is the link I posted earlier to keep an eye out for announcements: http://boards.syncco...ncmb&listMode=0

 

Kim

[FordIVTteam]

Hey Ford Fans,

I’ll be out of the office tomorrow enjoying some delicious turkey with my family! I hope you all have a great Thanksgiving. I’ll be back Monday to answer any questions you might have. Until then, enjoy the Holiday!

 

Kim

[FordIVTteam]

Hey everyone,

What’s better than one In-Vehicle Technology representative on this forum? You guessed it; two! :)

Rebecca and Kim are the official Ford representatives that will be handling inquiries regarding SYNC, MyFord/Lincoln Touch, navigation, and SYNC 3! If you’re not sure what SYNC 3 is, check out this announcement posted today: http://www.ford.com/technology/sync3/

You’ll see both of us jumping into threads to add helpful information, but you can always reach us directly at the FordIVTTeam account. Just send a DM and one of us will be happy to respond.

Kim

[GrySql]

Hey everyone,

 

What’s better than one In-Vehicle Technology representative on this forum? You guessed it; two! :)

 

Rebecca and Kim are the official Ford representatives that will be handling inquiries regarding SYNC, MyFord/Lincoln Touch, navigation, and SYNC 3! If you’re not sure what SYNC 3 is, check out this announcement posted today: http://www.ford.com/technology/sync3/

 

You’ll see both of us jumping into threads to add helpful information, but you can always reach us directly at the FordIVTTeam account. Just send a DM and one of us will be happy to respond.

 

Kim

Welcome Rebecca! Kim has done a good job for us but it sounds like we're a handful to keep in line. ;)

 

So, is the new SYNC 3 going to be retrofitted to the 2013/2014/2015 cars with MFT & Navigation? :drop:

[FordIVTteam]

LOL Thanks, GrySql! You guys aren't an handful at all. Kim will still be your main rep, but I'll monitor the forum in the mornings and on Fridays. :) As far as SYNC 3, since it's an all-new system (hardware and software) it can not be retrofitted to current vehicles. If you'd like to see more information on SYNC 3, check out this link:

http://www.ford.com/technology/sync3/

Looks pretty awesome, right????

Rebecca

[GrySql]

Got some business for you here. :)

[airbusguy]

How about Applink for MFT??

[FordIVTteam]

Hi airbusguy,

Currently, we don't plan on expanding AppLink to MFT.

Rebecca

[acdii]

BOOOOOOOO

 

My 05 Freestyle had Applink, and it didn't even have Sync! Now my 03 Chevy, Yes CHEVY, HAHA I own a freakin Chevy, has Applink. If MFT wasn't so tied into every system in the car, it too can have Applink, all it takes is installing a decent head unit in it.

 

What a shame too, all other car companies have a means to tap into phone apps like iheart radio, Pandora and such, and only the low end Fords have that ability. I think the techs at Ford need to wake up and see the competition for what they are. Bad enough Ford gets such low marks due to MFT to begin with, but to leave out a feature in the high end cars that people are looking for and can get in other brands high end line, is not a very good way to go.

 

Thats just MHO, but YMMV.

[md13ffhguy]

Rebecca - If I provide you with a case number from Feb 2014 timeframe, would you be able to tell hybridbear exactly what work was performed on my car to resolve this problem over here? http://fordfusionhybridforum.com/topic/8221-remote-startclimate-control-issue/page-2?do=findComment&comment=96988

Unfortunately, I cannot find my paperwork. Thanks!

[FordIVTteam]

Rebecca - If I provide you with a case number from Feb 2014 timeframe, would you be able to tell hybridbear exactly what work was performed on my car to resolve this problem over here? http://fordfusionhybridforum.com/topic/8221-remote-startclimate-control-issue/page-2?do=findComment&comment=96988

Unfortunately, I cannot find my paperwork. Thanks!

 

Hi md13ffhguy,

 

I'm not sure if I'll be able to access that information, but you can send me your VIN in a PM and I'll see. With that said, I can only provide the information I find with you. :)

 

Rebecca

[murphy]

md13ffhguy

 

Check your ford owner account. Maybe you have a conscientious dealer that enters what was actually done instead of meaningless boiler plate like mine does.