SRACP Report post Posted January 3, 2010 My complimentary 6-mo sub. recently expired and they haven't been aggressively courting me! Just one letter for an aforementioned renewal, no calls or emails. I really like the Travel Link, but have no great desire for the basic Sirius format. We probably won't come to terms, but wish they'd try! My girlfriend has a 2010 Fusion Hybrid, she loves the Sirrus Travel Link.. However; she is deaf and the radio is worthless. I call them and they said the Travel link is 5.95 a month and you can get it without the radio. Quote Share this post Link to post Share on other sites
maxpower220 Report post Posted January 3, 2010 So how much did you pay for lifetime? Does it include traffic info?$399 plus tax and fees. We don't live in a town big enought for traffic, but the weather radar does still work. BTW, she has had the car since May. Quote Share this post Link to post Share on other sites
smr2112 Report post Posted January 3, 2010 If anybody out there is about to expire and wants to canive Sirius into giving them a good deal,this is the direct number for Customer Retention. Tell them you want to confirm yourcancellation because "you just think Sirius is too expensive for the average working man" ! Call: 866-519-7570 Everybody in that department speaks perfect english. Anybody else you get, includingthe first person to answer at this number, has questional English. Quote Share this post Link to post Share on other sites
FtLewis2002 Report post Posted January 3, 2010 If anybody out there is about to expire and wants to canive Sirius into giving them a good deal,this is the direct number for Customer Retention. Tell them you want to confirm yourcancellation because "you just think Sirius is too expensive for the average working man" ! Call: 866-519-7570 Everybody in that department speaks perfect english. Anybody else you get, includingthe first person to answer at this number, has questional English. That's the number I called when I got the lifetime plan for my wife's Edge back in 2007. It was $275.00 for lifetime back then. They wanted $369.00. Quote Share this post Link to post Share on other sites
skybum1979 Report post Posted January 11, 2010 Wow, I'm not impressed with Sirius so far. I just got the letter in the mail talking about extending my subscription, and I called to get the rates. It's the Sirius Everything Package 16.99 per month129.50 for 1 year;245.00 for 2 years; and,349.00 for 3 years. They also wanted $19.99 for a US Music Royalty Fee. If I want Sirius that bad, I'm going to pay 2.99 a month for the internet service and use my iPhone, or maybe even just go the free route and listen to Pandora. I like some of the stations, but I'm not thinking it's worth it. Also, I'm a bit upset because after I called, I compared the "limited-time discounts available to new Ford, Lincoln, and Mercury owners" to the guy-off-the-street prices... yeah they're the same. So I called back trying to get a better deal and the first guy hung up, and the second lady (I called the retention line posted above the second time) simply didn't understand what I was saying. They also don't offer lifetime plans for installed radios- which from above looks like it's around $20 more expensive than a 3-year plan. My trial stuff doesn't end till May so I'm going to hang out and see if the prices get any better... I'm not real impressed with how Sirius is doing business and am thinking pretty sure I'm not going to be paying for their service since the iPhone does so much more and a much better job of it all... Quote Share this post Link to post Share on other sites
smr2112 Report post Posted January 11, 2010 These weak rates we're all seeing (and this is why I originally ask what people are getting) has something to do withFord. Or at least the arrangement Sirius has with Ford. Don't know what it is exactly, but it is leaning them to notbudge much on price and customer retention. That what it seems like. I have a 2007 VW with Sirius. When my 1 year free expired during the summer, they called me and I said "No". WIthouttoo much of a hassle at all, they dropped it to 1yr for $70 (1/2 price) - which is good, I can live with it. The fact that they are beingarrogant leads me to believe they won't drop their rates to Ford customers (maybe Ford gets a cut or that's thearrangement they have with Ford?). I see no hint of this "low price offer" now with people in this group. Or because Ford is doing so well and did well with the CFC deal a few months back, they are "counting" on a bigrevenue stream coming from us suckers. Ya think? I have a nice person's name in customer retention whom I dealt with and I will call her directly when I get to thatpoint in a month or so (i ask for her # at the time so I could do this in the future). Let's see if they call me, I made sure to update my phone number on the account infothey mailed out with my renewal notice many of you have gotten. So they can find me to haggle with.I could also add the FFH to the existing account as a 2nd radio (I think) and get a decent rate. It's sodamn confusing, no wonder they can't keep customers. Quote Share this post Link to post Share on other sites
FtLewis2002 Report post Posted January 11, 2010 Wow, I'm not impressed with Sirius so far.They also don't offer lifetime plans for installed radios- which from above looks like it's around $20 more expensive than a 3-year plan. Yes, they DO off the lifetime plans on the factory installed radios. I bought one for my wife's Edge in 2007, and I got it for $275.00 after a ton of haggling with them. I'm sure it's more than that now, but they do sell the lifetime plans on the factory installed radios. Or, they did. I'm sure they still do. I've never seen a business model that said to turn down money. Quote Share this post Link to post Share on other sites
skybum1979 Report post Posted January 12, 2010 Yes, they DO off the lifetime plans on the factory installed radios. I bought one for my wife's Edge in 2007, and I got it for $275.00 after a ton of haggling with them. I'm sure it's more than that now, but they do sell the lifetime plans on the factory installed radios. Or, they did. I'm sure they still do. I've never seen a business model that said to turn down money. I saw that you posted that earlier, and that's why I asked about it. I feel like I was getting the run around. Like I said I'm not worried about it yet cause I still have a few months- but their shenanigans have made me think twice about continuing the service. I hate having buttons in my car with no function. :-( Quote Share this post Link to post Share on other sites