2017 Fusion Hybrid Titanium Battery Dead & Can't Jump

[bcxanth]

Hi all,

 

I recently moved from California back to Michigan to be near my family because my parents are in poor health. So my poor Fusion is experiencing its first ever winter. The other day I went to get into my car and it was completely dead. First time I've ever had a dead battery and no idea why. Had nobody around to get a jump from, so called roadside assistance. They came out and it jumped fine. Let the car run and other than the fact that the radio and windshield washer fluid didn't work, it seemed fine. After about 30-45 minutes I turned the car off, let it shut down completely, and it was able to restart no problem. Shut if off again and went inside. 2 days later I am heading out again. Figure I'll stop at an auto parts store and get fuses and check to see if that's the issue with the radio and washer fluid. Sadly the car is dead again. This time I was ready and had a portable jumper ready. A TrekPow G22 1500A jump starter to be precise, if that ends up mattering. Everything I had read online said it should be good and work fine.

 

With my nephew manning the jumper and me in the car we hooked it up and tried a jump. I got power for 2 or 3 seconds. Displays came on, then dead again. We waited a few minutes and tried again. This time the car engine actually started up, but I was getting a dead battery indicator on my display. And as soon as the portable jump turned off the car died again, even though the engine had been running. We waited a few minutes and tried one more time. Got power for about a second, then nothing. The battery pack is still charged up, so that's not the issue. My guess is that the battery is just completely dead and can't take a charge, so it needs to be replaced. The problem is, I can't get into the trunk without power, and I can't get power from a jump long enough to open the trunk. Is there any alternatives?

 

I know that you're supposed to be able to fold down the back seat, though I've never tried, but even if I did that there's nobody here small enough or with a long enough reach to get to the manual trunk release on the inside. My research tells me I'm pretty much out of luck, but I'm hoping someone here has an idea.

[dogo88]

My 2019 FFH Titanium battery and system went into shutdown mode due to an inconsistent negative battery connection and according to the instructions required a manual restart. Come to find out it means a jump. Went out one morning to start the vehicle and it was dead. No lights or controls available. Had to use the FOB key to manually open the door. I called FORDs service and while waiting I decided to try and open the trunk since that's where the battery is and my inexperience led me to believe that a jump needed to get access to it inside the trunk. I was able to climb over the front seat and open the rear seats and fold them down. With a flashlight I was able to find the trunk release, reach in, and open it. It wasn't easy but doable. I'm over 70, 6ft tall and around 195 lbs. 

 

Funny ending. When the service guy arrived I figured he would need to jump it via the trunk. Said nope. Just open the hood. Showed me where the jump lug was located. Car started fine. Dealer ran tests on the vehicle since I figured the battery was going and they said nope, just a poor negative connection. They fixed it and haven't had any issues since then.

 

Good luck with your task.

 

Dan

[2014FordFusionSE]

21 hours ago, bcxanth said:

Hi all,

 

I recently moved from California back to Michigan to be near my family because my parents are in poor health. So my poor Fusion is experiencing its first ever winter. The other day I went to get into my car and it was completely dead. First time I've ever had a dead battery and no idea why. Had nobody around to get a jump from, so called roadside assistance. They came out and it jumped fine. Let the car run and other than the fact that the radio and windshield washer fluid didn't work, it seemed fine. After about 30-45 minutes I turned the car off, let it shut down completely, and it was able to restart no problem. Shut if off again and went inside. 2 days later I am heading out again. Figure I'll stop at an auto parts store and get fuses and check to see if that's the issue with the radio and washer fluid. Sadly the car is dead again. This time I was ready and had a portable jumper ready. A TrekPow G22 1500A jump starter to be precise, if that ends up mattering. Everything I had read online said it should be good and work fine.

 

With my nephew manning the jumper and me in the car we hooked it up and tried a jump. I got power for 2 or 3 seconds. Displays came on, then dead again. We waited a few minutes and tried again. This time the car engine actually started up, but I was getting a dead battery indicator on my display. And as soon as the portable jump turned off the car died again, even though the engine had been running. We waited a few minutes and tried one more time. Got power for about a second, then nothing. The battery pack is still charged up, so that's not the issue. My guess is that the battery is just completely dead and can't take a charge, so it needs to be replaced. The problem is, I can't get into the trunk without power, and I can't get power from a jump long enough to open the trunk. Is there any alternatives?

 

I know that you're supposed to be able to fold down the back seat, though I've never tried, but even if I did that there's nobody here small enough or with a long enough reach to get to the manual trunk release on the inside. My research tells me I'm pretty much out of luck, but I'm hoping someone here has an idea.

 

As dogo88 mentioned, you can jump start it from the hood.

No need to pop the trunk.

 

Once you get power connected to the hood, release the trunk first.

 

See:

 

[MeeLee]

You should definitely replace the 12V battery,

Just remove the grocery bag lugs (tunk liner lugs), move the liner out of the way, and replace with a Li-Ion battery if you're frequently driving in the cold.

 

 

[RobertIverson]

Hi. My 2013 FFH SE with 252,000 miles won’t start. I left the key on overnight and battery ran dead. Would not  not jump start. Recharged the 7/17 date code (42 month old) battery and load tested good overnight. Still no start. Jumped again with battery charged and using lithium jumper, still no start. All dash lights and car appear normal but no response from starter. No green move icon. Check engine light on but not throwing any codes. Wrench icon appears and disappears as I disconnect 12v battery ground to attempt to clear PCM. Fuses checked fine. Relay tool showed several sockets with green and red LED lit for same pin location and I’ve read this should not be the norm. I’m hoping to diagnose and fix without a tow to dealer, especially if it’s a simple fix. Appears as if contacts not being made to mate stater/generator to spin up ICE and no HVB power is present  to show green move icon. I got a new battery yesterday at Costco and out the old battery at the jump posts under hood for a total of 1300CCA but still no response from starter. Any ideas?