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Vikingstaff

Fusion Hybrid Member
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  1. The Ford dealership near us quoted $7400 for new transmission (parts + labor) per the previous owners concern (see a couple posts up for our situation). So that’s slightly less than what you were quoted, but not by much. This was Morrie’s Ford in Okemos, MIchigan. Now all of that said, there still are no sounds at all (or any other signs) that any of us hear/see of there being any issue, so we really think the previous vehicle owners got a bad diagnosis for whatever reason.
  2. I know this is an old post, so just sharing this in case someone else more current stumbles across it looking for key/fob replacement alternatives. Our son just got a 2014 FFH that only came with 1 key fob. Dealership quoted him $275 for key (not sure that included programing or not). Saw advice above for buying elsewhere and getting it cut and programmed at a locksmith. Got this 2 key fob set off Amazon for $33 out the door in Nov. 2023: 2013-2016 FFH Key Fob Local locksmith charges $125 to cut and program both keys. They mentioned IF we had the original 2 keys we could program ourselves very simply in the cars ignition through a small multi step procedure, but since he is down to 1 key, we’d need a tool we don’t have. Just leaving this link and info here to help others down the road. Nearly half what the dealership was going to charge for 1 spare, and he will now have 2 spares.
  3. I know this is an old post, so just sharing this in case someone else more current stumbles across it looking for key/fob replacement alternatives. Our son just got a 2014 FFH that only came with 1 key fob. Dealership quoted him $275 for key (not sure that included programing or not). Saw advice for buying elsewhere and getting it cut and programmed at a locksmith. Got this 2 key fob set off Amazon for $33 out the door: 2013-2016 FFH Key Fob Local locksmith charges $125 to cut and program both keys. They mentioned IF we had the original 2 keys we could program ourselves very simply in the cars ignition through a small multi step procedure, but since he is down to 1 key, we’d need a tool we don’t have. Just leaving this link and info here to help others down the road. Nearly half what the dealership was going to charge for 1 spare, and he will now have 2 spares.
  4. Thanks for the reply and your thoughts. I think this is also where our collective thinking is at currently. His car continues to drive and ride really well with no strange sounds whatsoever, let alone the thumping/rubbing or grinding noises described in the TSB. He’s had a handful of his friends drive it in addition to us, listening for any strange sounds and or quirks with how it feels while driving. Everyone says the same too.
  5. Son bought a 2014 Ford Fusion SE Hybrid with 90k miles 3 days ago. One owner, trade-in. Perfect routine maintenance history every 3-4,000 miles. Drives and runs perfect. Sounds great. Interior and exterior look new - even the undercarriage. We had no concerns. Concern: Son goes into the local Ford dealership (also where this car had been originally purchased and serviced) to check on the cost of getting a second key for it. He asked about its maintenance history. Come to find the previous owners were quoted $7600 for a new transmission replacement just 2-3 weeks ago (3400 for rebuild repair). D’oh! They also flagged the rear brake pads for replacement at that time too. Mind you, the car seems fine. I questioned dealership as to what the diagnosis was based on. They said the previous owners were a meticulous older couple that noticed a “new” sound recently. They brought it in for diagnosis. No dash lights. Isn’t throwing any codes. Dealership said they heard a subtle whirling sound at certain speeds decelerating (we don’t hear it at all, but…). Based on that reported sound and this 2013-16 Fusion Hybrid Transmission TSB they diagnosed it as needing the Transmission rebuilt or replaced. They told us this is rare and not something they really see much there. Could it be inexperience with the reported sound and the TSB alert alone “driving” this recommendation? Could it be some residual sound from rear break pads (which we also cannot hear any issue with right now) and a false transmission diagnosis. Who knows, right!?! Is there any other known way to “test” for the problem that anyone is aware of? No other symptoms. Shifts just fine. No dash lights. We cannot hear anything…runs very quietly. Multiple test drives today following driving/decelerating recommendations. I swear the car sounds, well, normal. NOTHING irregular. Came to this forum for insights from FFH owners. Really trying to decide if he should cut his potential loses and just sell it, or keep it and roll the dice on the transmission. Hard to act on the $7600 transmission replacement service advice when it seems 100% fine to us. Surprised and baffled. Thoughts?
  6. Hi Group. New here. Son bought a 2014 Ford Fusion SE Hybrid with 90k miles from a local Toyota car dealership that had recently taken it in on a trade-in. It was one owner, trade-in. Perfect routine maintenance history every 3-4,000 miles. We all thought it was a great deal, as it drove impeccably well. We figured it would be a reliable and fuel efficient vehicle for our young adult son. Background of Concern: Son went into our local Ford dealership, which is also where this car had been originally purchased and serviced, to check on a cost of getting a second key for it (the previous owners lost one of their two). When there, he asked (I followed up) if they could share any maintenance history with us. We didn’t expect to hear anything as the car sounds and runs perfectly, and looks pristine inside and out. Well, the previous owners were quoted $7600 for a transmission replacement just 2-3 weeks ago (3400 for rebuild repair). D’oh!!! We suspect this is the reason they had traded it in on a new Toyota at the other dealership. However the car seems fine. I questioned them as to what the diagnosis was based on. They said it was an older couple that noticed a usual sound. They brought it in for diagnosis as they were pretty meticulous owners. No dash lights. Isn’t throwing any codes. Dealership said they too could slightly detect a subtle whirling sound at certain speeds decelerating (we don’t hear it, but…). Based on that reported sound and this 2013-16 Fusion Hybrid Transmission TSB they diagnosed it as needing the Transmission rebuilt or replaced. They told us this is a rarely and not something they really see much there. Could it be inexperience with the sound and the TSB alone “driving” this recommendation? No other symptoms. Shifts just fine. No dash lights. I swear the car sounds, well, normal. NOTHING irregular. We have all driven it the past 2 days listening and no one is hearing anything irregular. Came to this forum for insight and advise. Questions: (1) Is this transmission bearing failure issue really that common in this model year Fusion hybrid? (2) Could the dealership be throwing a dart blindly at the board based on just this reported sound and the TSB above? (3) Anyone have similar experience with their 2013-14 Fusion hybrid Transmission? (4) Since we don’t hear or notice ANYTHING unusual, any risk or concern with keeping it and driving it until something definitive develops? Could it cause damage to anything else (dealership said it shouldn’t, but not sure what to think over it all)? (6) Would draining the tranny fluide and looking for discoloration or metal debris be advised? Dealership didn’t even do that in diagnosing the issue, so is this something that wouldn’t show up in that way? (5) Any other insight or advice? Thank you VERY much for any insights. Really trying to debate if he should cut his potential loses and just sell it, or keep it and roll the dice on the transmission. Hard to act on the $7600 transmission replacement service advice when it seems 100% fine to us.
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