2017 FFH - One-Touch Up doesn't work on front windows

[mwr]

I recently bought a 2017 FFH SE from CarMax. So far it seems perfect, except that I need to hold the window switch UP, for the front windows, until those windows are fully up. The One-Touch UP feature as described in the manual, and which worked on my 2015 FFH, doesn't work. Any ideas?

[2014FordFusionSE]

See if the reset procedure here helps:

 

If not, you'll have to take it to the dealer or let Carmax know.

 

(Maybe you bought rdr's car :))

Edited July 24, 2023 by 2014FordFusionSE

[Cobra348]

Just as 2014FordFusionSE says ... but what I've used is what I did on my old Fiesta.  Basically the same except I held the button for a count of 3 before releasing.  Steps would be something like ...

1.  With window up, fully press and hold down button

2.  When all the way down, hold for 3 seconds

3.  Pull and hold the button for up

4.  When all up, hold for 3 seconds

 

I think the hold cycle just sets the operation.  On the Fiesta if I didn't do that it still screwed up.  I assume other Fords are same. <shrug>

[mwr]

9 minutes ago, Cobra348 said:

Just as 2014FordFusionSE says ... but what I've used is what I did on my old Fiesta.  Basically the same except I held the button for a count of 3 before releasing.  Steps would be something like ...

1.  With window up, fully press and hold down button

2.  When all the way down, hold for 3 seconds

3.  Pull and hold the button for up

4.  When all up, hold for 3 seconds

 

I think the hold cycle just sets the operation.  On the Fiesta if I didn't do that it still screwed up.  I assume other Fords are same. <shrug>

Thanks. I'll try that. If that works,, it seems strange that the procedure isn't in the manual. Also, I don't recall needing to do that with my 2015 FFH which i bought new.

[Cobra348]

In the thread that 2014FordFusionSE linked in, look at the third post in the thread - from jeff_h.  It's basically these - twice.  But it does work!

Edited July 25, 2023 by Cobra348

[Waldo]

The module can "lose" it's setting for various reasons, so this is just a basic "learning" procedure that all Fords need to do from time to time.

[mwr]

3 hours ago, Waldo said:

The module can "lose" it's setting for various reasons, so this is just a basic "learning" procedure that all Fords need to do from time to time.

I never had to do this in the 8 1/2 years I had my 2015 FFH.

[mwr]

I just did the described process (x2) and it worked! Thanks to everyone who chimed in here.