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ElectricFan69

3G MODEM EOL notice.

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Just got a notice that MyFordMobile will stop working by the end of this month, and to contact the dealer for cost of a 4G MODEM.  Car's a 19 Energi Titanium.  At one level, having less snooping and data leakage is good - at another somewhat annoying.

 

Anyone else get a similar notice.

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On 2/7/2022 at 7:42 AM, fritz269 said:

3G is going away after this year.

Well, yeah, ATT 3G network is shutting down. ATT site states 'end of February 2022' for their wireless customers.

 

My question is whether other folks are using the MyFordMobile app and whether anyone else is getting the message.

 

Also, has anyone gotten the $$$ figure on 4G upgrade.  The app notice states 'talk to your dealer' - and we all know how much fun THAT is (like trying to find someone who can actually give a straight answer).

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Do a search for Ford customer satisfaction program 21B09 3g to 4g upgrade kit. See if your car qualifies, looks like a couple of different options available.

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On 2/10/2022 at 11:46 AM, ElectricFan69 said:

Well, yeah, ATT 3G network is shutting down. ATT site states 'end of February 2022' for their wireless customers.

 

My question is whether other folks are using the MyFordMobile app and whether anyone else is getting the message.

 

Also, has anyone gotten the $$$ figure on 4G upgrade.  The app notice states 'talk to your dealer' - and we all know how much fun THAT is (like trying to find someone who can actually give a straight answer).

Take a look thru this thread on Ford Fusion forum.  It's an interesting read on how different dealers are handling the costs.

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On 2/14/2022 at 11:57 PM, Cobra348 said:

Take a look thru this thread on Ford Fusion forum.  It's an interesting read on how different dealers are handling the costs.

Thanks.  Called a service advisor yesterday, asking for $$$ for the program.  No response so far.

 

My case is a bit 'different' in that the '19 is nominally a 2 year 'promo period', but I purchased the car in September '20 as a CPO, which supposedly increases the 'promo period'.

 

 

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I have a 2019 Ford Fusion Energi Titanium which was also a Ford CPO. I have four years left on my promotion and my car is still under original warranty. I used to use the My Ford app but it has been decommissioned and sends me to the Ford Pass app where my 3 other Fords are. After entering my VIN, it tells me that I have an electric Ford and need to use the decommissioned My Ford app. This is quite a fiasco. I used to be able to check my charge level, see if charging is completed, lock and unlock doors and start the vehicle among other things. I bought the vehicle from Ford with all those services. Ford needs to update my modem. Whatever deal Ford made with AT&T is between them. Ford needs to honor its deal with me.

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Well, it's officially offline.  "App has been de-activated" message and subsequently uninstalled.

Now to figure out how to delete account and related data.  I guess the end of data leak will be a plus.  Is there a way to disable it, since there isn't a 'legitimate' connectivity?  In wireless, any open connection service is a security risk, particularly one seeking to connect.

 

I was never able to get a straight answer on costs.  This is definitely not a thing worth a subscription or $$$ in 'upgrade' cost.  One of the bigger turn-offs with GM brands is the 'On-snoop'  and its subscription $$$ and the inability to disable, even when not subscribing.

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12 hours ago, skipfrary said:

I have a 2019 Ford Fusion Energi Titanium which was also a Ford CPO. I have four years left on my promotion and my car is still under original warranty. I used to use the My Ford app but it has been decommissioned and sends me to the Ford Pass app where my 3 other Fords are. After entering my VIN, it tells me that I have an electric Ford and need to use the decommissioned My Ford app. This is quite a fiasco. I used to be able to check my charge level, see if charging is completed, lock and unlock doors and start the vehicle among other things. I bought the vehicle from Ford with all those services. Ford needs to update my modem. Whatever deal Ford made with AT&T is between them. Ford needs to honor its deal with me.

Yeah, good luck with that.  Ford can't (in states with 'mandatory franchise' legislation) / won't (elsewhere) do anything about stealers charging > $10K for in-demand vehicles or thievery on delivery (surprise add-on charges when picking up a vehicle) for folks that ordered vehicles.  And their actions show they don't give 2 flips for for folks that prefer sedans.  This kind of 'forced obsolescence'  BS has been a thing in consumer electronics and the greed cancer is spreading to vehicles.  Other marques have had the 'subscriptionitis' (e.g. BMW charging for android auto as a subscription and is now charging subscriptions $$$ for features like heated seats).  This kind of BS will continue and grow as long as sheeple put up with it.

Edited by ElectricFan69

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