Window Issues

[NWFlyFisher]

I have been having some issues with my passenger side front window lately. The first time I had put down the window, it would not go back up no matter what I tried. I drove home and parked the car in the garage overnight, and the next morning it went back up. Today, on the same window, I had shut the car off last night with the window cracked. This morning it will go down, but when it goes back up it stops at the same point where is was when I left it opened last night. It is almost like it has adopted a new set point of where closed is. Any ideas?

[Cobra348]

The stopping short is something I've had happen recently when leaving windows cracked to allow heat to escape. What worked for me was resetting the window stop points.

 

Turn the car on, press and hold the window button down AND hold it for an additional 3-5 seconds after all down.

Now, hold the button in the up position AND hold it for another 3-5 seconds after it is at the top.

 

If the reset went right, you should be able to 1-press the window down and 1-press the window up. For stubborn windows, repeat these steps. I've had to try 3 times sometimes to get it to stay.

[billford]

Theres a safety feature to stop the window from closing if there is something in the window opening.

Try the procedure to initialize it in the above post.

If it still does not work, it could be something binding in the window tracks, motor, cables. Should be covered under warranty.

[billford]

Hope this helps you, found this for your problem. It needs a dealer visit for a software update:

 

 

 

 

46686 2017 Fusion/MKZ/Continental - Window Bounce Back And/Or Loss Of Window One-Touch Functionality

Some 2017 Fusion and MKZ vehicles built on or before 18-Feb-2017 and Continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. Reprogram the driver door module (DDM) and/or the passenger door module (PDM) to the latest calibration using IDS version 106.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. After programming perform the IDS power window initialization procedure. Access to this IDS learn procedure is available under Toolbox/Body/Power Window Initialization. For claiming, use causal part 14B291 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
EFFECTIVE DATE: 07-JULY-2017

Edited August 20, 2019 by billford