stlouisgeorge Report post Posted October 7, 2017 (edited) Disclaimer: DO NOT TRY THIS (Go to your dealer to resolve any issue with your car involving malfunctioning equipment). There are times when I might want to "reboot" the electronics on my Ford Fusion Hybrid (2017). The 12V battery is in the trunk (see picture). Under the hood are (+) and (-) "prongs", specified by Ford (in the manual) to be used to jump the car (page 229). This is needed since you can't open the trunk of your car without the 12V battery -- which is in trunk(!). Explain that to your old man. What is the best way to disconnect your 12V battery? I did it by loosening the nut labeled "A - Negative Side" on the photo. The "washer" under the nut made an unsettling "crackle" sound (as it formed a circuit on and off a few times -- was I"frying something"?) This worked. The car was disconnected from 12V and solved a problem.Attached are some reference 12V battery pictures from my 2017 FFH. Edited October 7, 2017 by stlouisgeorge 1 Kent Day reacted to this Quote Share this post Link to post Share on other sites
lolder Report post Posted October 7, 2017 This is not rocket science and you don't have to go to the dealer to do a hard reboot by disconnecting the negative 12 vdc terminal for a few minutes. Quote Share this post Link to post Share on other sites
ptjones Report post Posted October 9, 2017 You will lose most of your settings on your displays. You might want to take some iPhone pics of all your settings before discounting the 12v battery. Paul Quote Share this post Link to post Share on other sites
Kevin Carson Report post Posted July 10, 2018 Why is is so hard to loosen the nut in the 12 volt battery negative terminal for my 2016 Fusion Energi, I'm afraid I may break the black plastic piece. Any suggestions ? Quote Share this post Link to post Share on other sites
Kent Day Report post Posted October 23, 2019 Is there any issue with the radio when disconnecting the battery? Such as security code needed? Quote Share this post Link to post Share on other sites
ptjones Report post Posted October 23, 2019 You will loose your radio settings. Paul Quote Share this post Link to post Share on other sites