2013MKZ. Lets call it "The plague"

[Eddie Sessum]

Car hasn't even hit 31k miles. Its been in the shop for around 8 months total over 4 years. 2 weeks out of warranty and now the gas engine runs so rough it feels like your on one of those pothole test tracks. Has anybody else dealt with these kinds of nightmares? We got a second mkz and its been in for a ton of time as well. Maybe 6 months total.

[Fission]

Owners on this forum will have better input than Newbie me, but I did a lot of reading before buying my used 2014 a few weeks ago. 2013 was the first year of the redesign for the Fusion and MKZ, and the takeaway for me was to not buy a 2013 due to first year bugs. Consumer Reports has the 2013 on their "Used Cars to Avoid" list for that reason.

 

Could you provide a brief list of the various problems? Is your second car also a 2013?

[Eddie Sessum]

Yes, we have 2 13MKZ and a 15FFH.

 

Basically if its a interior piece, its been replaced atleast once if not 2 or more times. One of the cars the pano roof separated (lamination). Back decks peeling. Door panel rattles from the door panel ambient lighting. Both have gotten multiple headliners. My moms car the back seat (dune color) is a nasty yellow color that cannot be cleaned. This happened from age not anything on the seat, the won't fix this. They did have a lot of software bugs that they updated and fixed up from 2013 as I did get many of those. Sync in both cars is VERY moody. Will be connected and phone will work fine but bluetooth audio option comes up and says unavailable.

 

 

No word yet on my car, hoping I can force corporate into fixing it even tho I'm out of the bumper to bumper since its still getting work done on tickets open prior to. Same for my moms car. We are actually both in loaners right now. Usually we just keep one loaner year round and it bounces back and forth between us.

[Fission]

That is a hard pill to swallow, given that you paid for 2 "premium" cars (i.e. Lincolns).

 

A long talk with the dealership GM might be in order. Maybe they give you an extremely good deal on one or two a newer models, you know, similar miles but 2014s or 2015s. Letting him know that this is all over the Fusion forum (including his dealership name) might not hurt. The only other thing I can think of is to brush up on your state's lemon law, if you have one, and maybe even talk with an attorney.

 

Good luck.

Edited August 30, 2017 by Fission

[mwr]

Yes, we have 2 13MKZ and a 15FFH.

Are the problem with the two 2013 MKZs, and the 2015 FFH is fine?

[Eddie Sessum]

That is a hard pill to swallow, given that you paid for 2 "premium" cars (i.e. Lincolns).

 

A long talk with the dealership GM might be in order. Maybe they give you an extremely good deal on one or two a newer models, you know, similar miles but 2014s or 2015s. Letting him know that this is all over the Fusion forum (including his dealership name) might not hurt. The only other thing I can think of is to brush up on your state's lemon law, if you have one, and maybe even talk with an attorney.

 

Good luck.

 

Dealership has been great at forcing ford to do stuff they don't want to replace on the car so Id really rather not call them out. Lemon law doesn't apply on anything that doesn't make the car undrivable here. They have certain small exceptions but nothing that would apply to me as all of my issues are the car falling apart. The fact that both cars developed rust in under 3 years is pretty sad as well. Im trying to work out something to get out of my car and into a Subaru from the same dealership but no dealer wants to come even close to the book trade in value. They all avoid the MKZ if they can't get it super cheap and one even told me if it was a fusion from the same year they would give me more. How screwed up is that.

 

Are the problem with the two 2013 MKZs, and the 2015 FFH is fine?

 

Yep, the FFH has only had 2 issues. One related to the headlight connector not being all the way on from the factory. And it still has some kinda screwed up issue with the windshield where no matter what you do to clean it the wipers never wipe it clean when its damp but not raining. It was this way from day one and ford denied it.

[Texasota]

Yep, the FFH has only had 2 issues. One related to the headlight connector not being all the way on from the factory. And it still has some kinda screwed up issue with the windshield where no matter what you do to clean it the wipers never wipe it clean when its damp but not raining. It was this way from day one and ford denied it.

I have probably been lucky but my 2015 FFH S (43,000 miles) has so far been the most trouble free vehicle I have ever owned. Service was done for two minor recalls. Otherwise, only oil changes and tire rotations.

 

I followed CR's recommendation to wait two years before buying and I think that has paid big dividends. I have made the mistake of buying the first model year in the past but will never ever do it again.

[mwr]

I have probably been lucky but my 2015 FFH S (43,000 miles) has so far been the most trouble free vehicle I have ever owned. Service was done for two minor recalls. Otherwise, only oil changes and tire rotations.

 

I followed CR's recommendation to wait two years before buying and I think that has paid big dividends. I have made the mistake of buying the first model year in the past but will never ever do it again.

Same with me and my 2015 FFH with 40K miles. I read posts here for several months before I decided to buy. Which was why I waited for the 2015 models to arrive before buying.

[Eddie Sessum]

I understand the whole first year thing. But I would have thought them to fix the parts. Most of the pieces I'm having issues with over and over were replaced in 2015 and 2016. These parts were also used on the brand new 15 and 16 models until the new body style. In which the interior pieces are still the same crap cloth glued on plastic. The exterior trim pieces that kept having issues (and do at this moment, 3rd replacement) have since been changed to large glass panels on the 2017+.

 

 

Gotta also remember. The 2013 mkz didn't make it to market until july of 2013 because they had a lot of quality issues they kept pushing back production dates due too. Wasn't like the super early fusion release.

[Eddie Sessum]

Looks like it may be as good as gone now. Looks like the deal I want is going to happen on a new crosstrek suv. Sad that a basic vehicles version of the safety systems on the lincoln is 10x better.