Remotes stopped working after iphone connected up

[JonL]

My son connected up his iPhone to my car via bluetooth recently. He did it while I was driving the car on an errand.

When I tried to used the remote to lock the car and set the alarm when I parked, nothing happened.

The remote will not lock or unlock the doors or open the trunk.

I have 2 programmed as admin keys but neither one works.

Both work to start the car.

Also, the door keypad does work to lock and unlock the doors but will not set the alarm.

Strangely enough, the TPMS light also is on showing a fault but the tires are all inflated properly. My tire dealer checked the sensors (all OK) and tried to reset it but you need to use the remote to do it and, it cannot be done.

Any thoughts on this problem?

Edited January 11, 2016 by JonL

[Griswald]

I attached my work iphone to my Fusion and no Bluetooth functions would work, even when I didn't have the iphone with me. I had to delete the entry completely for Bluetooth to work again in my car.

 

Android rules!

[JonL]

That's interesting but does it have anything to do with my concern?

In my Fusion, the Bluetooth works fine. The remotes do not.

I can't set the alarm no matter how I try to.

I can lock the doors from the switch panel inside. I can lock/unlock them with the touchpad on the outside of the door. I cannot do anything with either remote.

I cannot set the alarm from anywhere.

THAT is my problem.

[Griswald]

My point was that the iphone causes some interference, mine just happened to be my Bluetooth music, but I don't have a remote alarm nor a remote start.

[JonL]

Well, then, it's kind of funny that my iPhone 5 and my wife's iPhone 6 hasn't caused any problems.

And they are connected and disconnected all the time.

My son's iPhone 5 was connected only one time, that day, for about 45 minutes.

I think this line of thinking is speculation and conjecture at best.

I need a solution.

 

FYI-I did a system reset and it made no difference at all.

I also went through every setting I could get to, nothing was off.

 

I'm convinced it has something to do with the PATS system but I cannot figure out what/where the problem is.

 

If your doesn't have an alarm or remote control on the key fob, how do you lock/unlock the doors?

I DO have remote start but that isn't what I am talking about. I'm talking about the anti-theft system (PATS).

Edited January 13, 2016 by JonL

[Griswald]

Gee...sorry but I'm not a software engineer.

 

Thought I might be giving you some data to add to your own.

 

Guess I'll go away.

[JonL]

I apologize if I had offended you in any way. This is getting realy frustrating.

I don't think I need a software engineer.

I do wish someone would give me some direction.

I stopped in at the dealer yesterday. They couldn't give me any idea of what could be the problem and were not willing to help without my giving them free reign on the diagnosis. Of course they charge by the hour, An exorbitant fee at $125 per hour. A fee I just can't afford.

[Timewellspent]

Have you tried to reprogram the remotes?

[tr7driver]

For some reason I can't remember, I thought you could only have on admin fob programmed.

[JonL]

That isn't true in fact, in order to program a MyKey, you have to have 2 admin remotes in the car.

Anyway, I have more information.

I took my car to the dealer and had them run diagnostic tests. The results are that there is a network problem in the system somewhere.

Communication between the modules has broken down somewhere.

Don't know at this point exactly where.

Anybody had a problem with this?

Thanks