Sam Care Report post Posted October 16, 2015 Hello I have brought my Fussion Hyprid 2014 from the states to Jordan and I am trying to access the SYNC Vehicle Health Report but I have to plug in a US number in order for the the report to be accessed . How do I go about it ?? Your advise is appreciated . Thanks Quote Share this post Link to post Share on other sites
murphy Report post Posted October 16, 2015 The car knows the phone number to call. The problem is that it doesn't know that it needs to do an international dial from Jordan. It calls an 800 number that probably doesn't work from outside of the USA. 1 Timewellspent reacted to this Quote Share this post Link to post Share on other sites
FordIVTteam Report post Posted October 17, 2015 Hello I have brought my Fussion Hyprid 2014 from the states to Jordan and I am trying to access the SYNC Vehicle Health Report but I have to plug in a US number in order for the the report to be accessed . How do I go about it ?? Your advise is appreciated . Thanks Hi Sam Care, murphy is correct this feature is not operational outside the U.S. Please don't hesitate to reach out if you have any other questions. Whitney Quote Share this post Link to post Share on other sites