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Since day one my FFH has had poor fuel economy. I complained, a LOT in case y'all haven't noticed, and Ford CS named Sandy called me. I explained that my new car is not getting anywhere near the rated MPG, and that I had driven it all the way to Florida at varying speeds testing out the FE on the car and could not get it past 38 MPG from 55 MPH to 70 MPH. All she said was that the test drive showed the car is getting the correct MPG, based on a short 108 mile test drive. I asked was an actual fuel usage test done, or just rely on what the cars computer was saying? She didn't reply. I then asked why is it that my 2010 Fusion Hybrid with 35k on it can meet and exceed EPA ratings, and my new one can't even meet what that car is getting? She didn't care. Didn't care that I have been driving Hybrids since 2007 and always met or exceeded EPA on them. Didn't care that I have all my gas receipts and logs indicating actual fuel used vs miles driven, and that the total overall average is well below what the EPA ratings are, over 20% below. Well now I have a solid CEL light on the car, so something is broken, and hoping it gets resolved, and hoping even more that it relates to why it gets such poor FE. Ford CS did not care that my 2010 is getting better MPG than their newest highly hyped car. Something everyone who is looking into a hybrid Ford, whether is a Cmax or Fusion, Buyer Beware, there is something wrong with these cars, not all of them, but enough of them are having the same issues, and it is not the driver! These cars should not be that hard to get high MPG out of, I dont have to put as much effort into my other car to get decent MPG, and if you look, no complaints on that car in either of these forums from me except for when I first got it and questioned if what I was getting was consistent, and it turned out to be a bad MAP sensor, and a bad tank of gas. In over 35,000 miles my 2010 Fusion Hybrid has been a great car, and I am SO disappointed in the 2013 that I am sick to my stomach. I am almost to the point of putting a for sale sign on it and sticking it by the road.