I am new to this forum - just found you recently. Unfortunately, I must join the group of Fusion Hybrid owners who have experienced drive train problems since the air bag recall. The symptoms reported by others are exactly the same as my current experience. I have had the car in to the Ford dealer twice since the recall to address the issues, but with no success. Dealer has consulted with a Ford technician on their "hot line", but has not been able to get an answer. I provided a copy of the suggestions offered on this forum for "re-balancing" the high voltage battery, which he indicates that he has done, but with no success. Any additional suggestions? Does anyone have a suggestion of how to reach someone at Ford Motor who really might care about fixing this problem?