Eric McClain

2014 Fusion Hybrid, 4 months old, 4K miles. About a month ago, car was dead. Dead dead. Called Ford roadside assistance, jumped it and it was fine, took it to the dealer anyways, they ran a "intensive" battery test, said it took several hours. They found nothing. the final determination was 1. it was kinda cold (about 25 degrees the night before) 2. just a "glitch". I was less than thrilled with the stellar commitment Ford had to getting to the bottom of the issue. This morning woke to the same issue. No lights, no nothing. Call roadside assistance again, insisting to not jump it and deliver it to the dealership in the same condition that I woke to...dead. Sadly, the tow truck driver needed to jump the car to be able to put the car in neutral. I am thrilled to pieces. Some please tell me this is going to get better.