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About FordServiceCA
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machoman1337 reacted to a post in a topic: Recall 14S21 - RESTRAINTS CONTROL MODULE REPLACEMENT
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Recall 14S21 - RESTRAINTS CONTROL MODULE REPLACEMENT
FordServiceCA replied to IraF's topic in Recalls, SSMs & TSBs
Hi Machoman1337, If you need any help at all, let me know; I can get a customer service manager in the mix. He will make sure your car is well taken care of, and in a timely manner. Thanks, Mathieu -
Hi/Bonjour FernMTL, Been to the dealer for that issue yet? I'll be more than happy to help you chase down the source of that pesky rattle... :zombi: :arrive_alive: If you want me to help out, PM me your VIN, odometer reading, full name, phone number, along with your servicing dealer. Thanks, Mathieu
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Rotors grooved
FordServiceCA replied to wsmith3318's topic in Brakes, Chassis, Suspension & Parking Aid
Hey FernMTL, What's the current odometer reading on your Fusion Hybrid? I'll check out all available options to assist on my end. Mariel -
Cross Traffic System Fault
FordServiceCA replied to cjn-md's topic in Advanced Driver Assistance Technologies
I'll look into all available options on my end. Please send us a private message with the current odometer reading, VIN, dealer, and your best daytime phone number. Mariel -
This holiday weekend, let us remember the reason and its meaning. We will be out of the office tomorrow, Good Friday. Have a happy Easter! Nikki Ford Service CA
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engine light come on from time to time
FordServiceCA replied to fusionlover's topic in General Discussion
Thanks, fusionlover. Please keep me updated on the code you're able to get a read on, once you get the OBD II scanner. In the meantime, send me a private message with your full name, phone number, and VIN; I'll check available resources on my end. Nikki Ford Service CA -
engine light come on from time to time
FordServiceCA replied to fusionlover's topic in General Discussion
Hey fusionlover, Let me help! What the current odometer reading of your Fusion Hybrid? Send that over, along with your preferred dealer; I'll look into this. Nikki Ford Service CA -
Hey Alain, Let me help! Have you been to your dealer for this? Send over your current odometer reading and preferred dealer, along with status and dealer diagnosis, if available; I'll check out available resources on my end. Also. I noticed you're writing in from Québec. I'm able to assist you in French, if you'd like. :) Nikki Ford Service CA
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Hey FrankQC, My name is Nikki. I'm the Ford Canada rep here. My apologies for the delay in getting to your post. I was on another assignment the last two weeks. Send me a private message with your full name, phone number, VIN, current odometer reading, and preferred dealer; I'll get the ball rolling. Nikki Ford Service CA
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Dead 12 Volt Battery - 2013 Fusion Hybrid
FordServiceCA replied to mrobinso8's topic in Batteries & Charging
Hey airbusguy, Let me help with this. Have you booked an appointment with your dealer? Send over the odometer reading and name of your dealer in Scottsdale; I'll see how I can assist. Nikki Ford Service CA- 276 replies
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- starting problem
- battery
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Cooling system stinks up car even in winter
FordServiceCA replied to GreatLakes's topic in Climate Control
Hey expresspotato, I received your PM and will be responding to it shortly. Nikki Ford Service CA -
LEM reacted to a post in a topic: Official Ford Service out of office thread
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Hey all; I wanted to let everyone know that Kwasi and I will be out of the office on Monday, September 1st, and will return bright and early on Tuesday the 2nd! I hope everyone who celebrates has a wonderful holiday weekend! :) Brittany