New Transmission

[corncobs]

Have only been up to the mountains a couple of times in the two years we've had the car, so it's not that. We're never in EV mode for an extended amount of time. Only getting 37+ mpg because of it.

Maybe it will get better now!? Who knows maybe there was an issue during manufacturing and prevented the eCVT from functioning correctly without the computer detecting it.

 

Some part slightly out of alignment causing more friction than normal.

[GrayStrider]

STILL waiting on parts. They've had my car since January 15.

[Peter Davio]

Good thing I have a 125K mile warranty!

Wow, that isn't quite three years driving for me. The 2013 FFH I am looking at, hard, has almost 35K on it now, but has Ford's CPO 7yr/100K mile extended warranty on it.

Any other HIGH mileage drivers out there? my daily commute is 75 miles one way, and my current Mazda Millenia is KILLING me, but I don't want to get into a car where I may have some long term reliability concerns, and I expect to hold on to my next car for about 7 years, or 300K miles.

[jeff_h]

Any other HIGH mileage drivers out there? my daily commute is 75 miles one way,

 

Yes - mine is 58-63 miles each way (depending on route)... drove the 2010 FFH for 145k miles over 3 1/2 years (that car still going well at 195k), drove the 2013 FFH for 51 weeks and 35k miles and it was also great but sold it when I found the 2013 FFE for 12k off of MSRP and went for it. That one now has 41k miles after 13 months and all is well. So yes while others have had issues I don't think it's been more frequent than other makes/models (my wife's old Mazda was on transmission #3 when we sold it at 66k miles), so personally I would recommend the FFH to others.

[GrayStrider]

Good thing I have a 125K mile warranty!

Can you purchase an extended warranty after the fact? I'm well past the 3 year/36K warranty.

[GrySql]

Can you purchase an extended warranty after the fact? I'm well past the 3 year/36K warranty.

Don't think you can from Ford.

STILL waiting on parts. They've had my car since January 15.

Do you have Meagan, our Ford Rep, working with you on this eCVT replacement? Someone in the Service/Supply chain needs a nudge (or worse) to get things moving with this.

[lolder]

Can you purchase an extended warranty after the fact? I'm well past the 3 year/36K warranty.

I think the hybrid components including the eCVT are guaranteed for 10 years and 150K miles in California. Read your warranty.

Edited February 2, 2015 by lolder

[TonyHzNV]

I think the hybrid components including the eCVT are guaranteed for 10 years and 150K miles in California. Reed your warranty.

At a minimum, 8 yrs/100K miles. See here: http://fordfusionhybridforum.com/topic/9716-new-transmission/?do=findComment&comment=92314

 

Pretty sure the 10 yrs/150K warranty in CARB (California Air Resources Board) States is only for the HVB. Will have to do some research....

 

Vehicles Eligible for Standard California Emission Warranty Coverage

Standard California emission warranty coverage applies if your vehicle meets the following two requirements:

• Your vehicle is registered in a state* that has adopted and is enforcing California emission warranty regulations applicable for your vehicle at the time of repair, and

• Your vehicle is certified for sale in California as indicated on the vehicle emission control information label.

*Subject to change, the following states have adopted and are enforcing standard California emission warranty regulations: California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont and Washington (NOTE: New York adopted California emissions standards, but not the standard California Emissions Warranty)

Vehicles Eligible for California Advanced Technology (AT) Partial Zero Emission Vehicle (PZEV) Emission Warranty Coverage

California Advanced Technology (AT) Partial Zero Emission Vehicle (PZEV) extended emission warranty coverage applies if your vehicle meets the following two requirements:

• Your vehicle is registered in a state** that has adopted and is enforcing California AT PZEV emissions warranty regulations applicable to your vehicle at the time of repair, and

• Your vehicle is certified as an AT PZEV in California as indicated on the vehicle emission control information label.

**Subject to change, the following states have adopted and are enforcing California AT PZEV emission warranty regulations: California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island and Vermont (NOTE: Oregon has adopted only the California AT PZEV high-voltage battery warranty (10 yrs/150,000 miles; standard California emissions warranty coverage applies to all other emission components.) (NOTE: Delaware, Pennsylvania and Washington did not adopt the California AT PZEV emission warranty; standard California emission warranty coverage applies to all emission components).

Note: The above paragraphs were taken from the 2015 warranty guide as it contains the latest information. Please see the respective warranty guide for your model year.

 

Many hybrid components have extended coverage in CARB States as listed above, but the eCVT is NOT on the list. See the CARB States component coverage beginning on pg 26 of the 2013, 2014 and 2015 Warranty Guides.

2013HybridWarranty.pdf

2014HybridWarranty.pdf

2015HybridWarranty.pdf

Edited February 2, 2015 by TonyHzNV

[lolder]

I stand corrected about the eCVT warranty.

[GrySql]

It's interesting that in the CARB coverage the PHEV Transmission Assembly is covered but not the HEV.

[GrySql]

Car is still in the shop - they've had it since we dropped it off Thursday evening, January 15. Our service advisor got us a 10 day rental (a Mazda 5). Our largest concern is this happening again. We drive a lot (a 68 mile commute 5 days a week), and we're at 49K miles after 2.25 years of ownership. We didn't buy an extended warranty. I don't want to be looking at a 7K repair in another 2.25 years. Anyone else with the same problem with theirs?

I don't live too far from you and have 36k miles on my Job 1 FFH.

I've been up and down the long I-10 grade out of Indio 8-10 times, up/down to Idyllwild about the same and the I-395 Sherwin grade from Bishop to Mammoth Mountain to Tahoe, etc.

I've coasted in EV as much as possible everywhere we go.

No whine or other issue so far.

 

Look at Page 228 in your 2013 Owners Manual at the Ford Customer Assistance page to see what other options you have.

[GrayStrider]

Do you have Meagan, our Ford Rep, working with you on this eCVT replacement? Someone in the Service/Supply chain needs a nudge (or worse) to get things moving with this.

 

I'm not aware of anyone on the case except for my Raceway Ford service adviser, Tony. I just emailed corporate, so let's see if that helps.

 

I'll check that manual page out when I get the car back... and I hope that's soon! Today was day 18 that it's been in the shop.

 

I, too, tried to get into EV mode as much as possible. It was always a game for me to get into EV mode whenever possible; however, my husband drives it more often and he didn't try to get it into EV mode by watching the coach. It's uphill from Riverside to Yucaipa for work, with a flat section on the 10 that I can get into EV mode (we work at the same school). More chance on that on the drive home.

Edited February 3, 2015 by GrayStrider

[GrySql]

GrayStrider, please send a PM to Meagan at the link in my Post.
She can look into this and get some answers for you, she is our Ford Customer Service Rep.

 

 

Edited February 3, 2015 by GrySql

[TonyHzNV]

It's interesting that in the CARB coverage the PHEV Transmission Assembly is covered but not the HEV.

Yeah, GS, I noticed that too. The stuff in that table is 7 yrs/70K miles though, so Ford's unique hybrid component warranty is better anyway when it comes to the eCVT. But the good thing about CARB is, you get 2 yrs/50K miles more on the HVB than I do in Nevada.

[GrayStrider]

GrayStrider, please send a PM to Meagan at the link in my Post.

She can look into this and get some answers for you, she is our Ford Customer Service Rep.

 

 

 

Message sent. Thanks for the link.

[acdii]

 

I'm not aware of anyone on the case except for my Raceway Ford service adviser, Tony. I just emailed corporate, so let's see if that helps.

 

I'll check that manual page out when I get the car back... and I hope that's soon! Today was day 18 that it's been in the shop.

 

I, too, tried to get into EV mode as much as possible. It was always a game for me to get into EV mode whenever possible; however, my husband drives it more often and he didn't try to get it into EV mode by watching the coach. It's uphill from Riverside to Yucaipa for work, with a flat section on the 10 that I can get into EV mode (we work at the same school). More chance on that on the drive home.

Well there's your problem, you let him drive the car! :)

[TonyHzNV]

Look at Page 228 in your 2013 Owners Manual at the Ford Customer Assistance page to see what other options you have.

I'll check that manual page out when I get the car back... and I hope that's soon! Today was day 18 that it's been in the shop.

GrayStrider, we now have your owner's manual available for download (if you would like an electronic copy) here: http://fordfusionhybridforum.com/topic/9771-2013-fusion-hybrid-energi-publications/?p=93098

 

Many of us keep a copy on the computer for convenience. Have a great day!

Edited February 4, 2015 by TonyHzNV

[ROB281]

Car is still in the shop - they've had it since we dropped it off Thursday evening, January 15. Our service advisor got us a 10 day rental (a Mazda 5). Our largest concern is this happening again. We drive a lot (a 68 mile commute 5 days a week), and we're at 49K miles after 2.25 years of ownership. We didn't buy an extended warranty. I don't want to be looking at a 7K repair in another 2.25 years. Anyone else with the same problem with theirs?

 

took my dealer a month to replace the transmission in mine, same symptoms as yours, this was in March of last year

Edited February 5, 2015 by ROB281

[ROB281]

I don't think anyone else has come here & reported issues. I recall one C-Max owner with a similar issue.

 

Do you spend a lot of time driving down steep grades in EV mode?

 

replaced mine with the same symptoms, so there's at least two job 1 fusion hybrids on this forum with new transmissions, the original transmission died at 55,700

 

scratch that, just came across another thread with a replacement transmission

 

http://fordfusionhybridforum.com/topic/9717-loud-whine/

 

so there have been 3 replaced on the forums so far

Edited February 5, 2015 by ROB281

[lolder]

I have a 2010 running perfectly but I am giving up on encouraging EV mode due to the concerns about lubrication failures in the eCVT with extended use of EV without a transmission lubricating pump operating. This problem has so far not appeared on these Gen II 2010-12 cars perhaps because of their lower 47 mph max EV speed but I'm not going to tempt fate for 1/2 mpg more. I'm going to pretty much just drive the car and ignore the HVB charge and not try to massage it's programmed behavior.

The design of these eCVT's should be bulletproof but the failures of only a few GEN III cCVT's in the mountains with the higher 86 mph max EV speed is to me, a wake up call.

If it is disclosed that these failures are due to something else entirely, I'll reconsider.

[GrayStrider]

But mine isn't due to mountain driving. The car has only been up in our local mountains twice. I don't stay in EV mode long at higher speed limits (like on the freeway to/from work). I stay in EV mode for longer periods during around town driving, with speeds typically between 45 - 55 mph.

[hybridbear]

But mine isn't due to mountain driving. The car has only been up in our local mountains twice. I don't stay in EV mode long at higher speed limits (like on the freeway to/from work). I stay in EV mode for longer periods during around town driving, with speeds typically between 45 - 55 mph.

True, but the issue is that the FFH doesn't have an auxiliary transmission fluid pump. In the Gen I FFH this likely wasn't an issue because the EV only operation is so minimal. In the Prius this isn't an issue for the same reason. In the Energi, Ford was smart enough to install an electric auxiliary transmission fluid pump to keep the gears lubricated anytime the car is turned on. This is an issue in the FFH because of the higher percentage of EV miles. If you look at your Lifetime Summary, what are your total odometer miles & total EV miles?

 

Hopefully Ford will acknowledge that this was a poor design choice and hopefully then Gen III FFH will see this issue addressed.

 

Here is more info about the eCVT design.

[lolder]

The eCVT for the 2013+ hybrids has been made in-house by Ford instead of by Aisin, a Japanese Co. but it looks almost identical with the same architecture. The average time my 2010 Aisin transmission is in EV is 1/2 mile and 1 minute. Operating routinely several miles and minutes is a big change. If I owned a 2013+ now with the upper speed EV limit software, I think I would goose it periodically to get the ICE to run a few seconds to get some lubrication circulating in the transmission at least until the cause of these transmission failures is resolved. These types of transmissions SHOULD last 50 years !

Edited February 11, 2015 by lolder

[acdii]

Sheez I have nearly 50% EV miles on mine.

[airbusguy]

I think the lack of a transmission pump is more to do with cooling than oil starvation - otherwise my transmission would have dropped out on the side of the road while towing?. 5100 miles and counting and fingers crossed!