machoman1337 Report post Posted October 3, 2015 Finally got an appointment set up for 14S21 and the steering motor bolt corrosion. Still no 15S16 though :( Quote Share this post Link to post Share on other sites
jeff_h Report post Posted October 6, 2015 Your timing is pretty good. Maybe you ought to buy some Lottery tickets! :) 14S21 and 15E03 all done, and the "ping-pong" sound turned out to not be the thrust washer thing, needed to replace the "engine support insulator" which is part # DG9Z-6038-G ($88.00 on fordparts.com) which surprsingly needed replacement but all is now nice and quiet again. I say surprisingly as I try to be very smooth with my driving and always avoid hammering the gas or brakes, but hey parts go bad now and then. So at least I can now say I've made my first extended warranty claim, with 64k miles... 1 GrySql reacted to this Quote Share this post Link to post Share on other sites
FordServiceCA Report post Posted October 6, 2015 Finally got an appointment set up for 14S21 and the steering motor bolt corrosion. Still no 15S16 though :(Hi Machoman1337, If you need any help at all, let me know; I can get a customer service manager in the mix. He will make sure your car is well taken care of, and in a timely manner. Thanks, Mathieu 1 machoman1337 reacted to this Quote Share this post Link to post Share on other sites
machoman1337 Report post Posted October 7, 2015 Thanks Mathieu. I get my servicing done at Richport Ford in British Columbia and I'd just like to know the first possible date that I can secure a 15S16 fix :) Quote Share this post Link to post Share on other sites
