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bigmattmc

Pulling to right

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After driving on my new wheels ( stayed with 17 inch and reused tires) for about 750 miles my car started pulling to the right the other day. I took it to the dealer and after them telling me my warranty was voided because of the new wheels they finally looked at my brakes like I asked. Brakes and alignment was fine ( they put on stock wheels and tires and rode perfect) they thought it was radial pull or a bead damage. I took it to the place who put on my wheels and tires and they checked for damage to the bead and radial pull. Both tests came back ok. I contacted tire rack where I got the wheels and they said to do bare rim run out to get the lateral and radial measurements. The tech said it looked ok and I sent the info to tire rack and have to wait for their response. Anyone have an idea of what else it could be? I am not sure what else I can do.

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If it is a tire, flipping it to the opposite side would have it pull that way. Moving that tire the the rear should help negate the pull. Wheels will not cause the pull though, only the tires. As for voiding the warranty, How would changing wheels void a warranty?

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The dealer rotated the tires and so did Americas tire and it still is pulling. Before I got the wheels I called a few ford dealerships to make sure it did not void the warranty. I guess my service advisor wanted to give me a tough time.

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Unless the dealership can prove the wheels (or any modification) caused/resulted in a failure of a warrantied part, they are bound to do the repair under the terms of the warranty. Period. Many of us Mustangers went through this with Ford.

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The dealer rotated the tires and so did Americas tire and it still is pulling. Before I got the wheels I called a few ford dealerships to make sure it did not void the warranty. I guess my service advisor wanted to give me a tough time.

 

Hi bigmattmc,

 

I'm Crystal, the Ford Service rep on this forum. I'd like to look into this to see how I can help. Send me a private message (PM) with your full name, best daytime phone number, VIN, current mileage, and preferred servicing dealership. I'll start researching some options.

 

Crystal

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