TSB 13-5-3 INTERIOR DOOR PANEL RATTLE

[smr2112]

Some 2013 Fusion and MKZ vehicles built on or before 1/8/2013 may exhibit a rattle noise from the

interior door panel area over rough road surfaces. This noise can be isolated to the trim cover behind

the interior door handle on any of the four doors.

 

http://www.fordservicecontent.com/pubs/content/~WT/~MUS~LEN/3567/tsb13-05-03.pdf

 

[rvlasek]

I do notice a rattle/vibration coming from passenger side door panel 2013 FFH. anyone have similar issue, my build was December 2012, How long do we have have to have ford service check issue, since there is a TSB about problem...

[SteveB_TX]

Free during warranty period. Not free after warranty period. :)

[wmpwi]

I had the 2013 and had the rattle. Dealer fixed it and I think that TSB applied. Now I have a 2014 and have the same noise. Sounds almost like it's coming from the passanger door post or rear door post. It's driving me nuts. The aforementioned link says access denied on my end.

[Riggo]

I have the same thing wmpmi

[Riggo]

I have the same thing wmpmi

[jeffbarko]

I contacted my local ford regarding this TSB, and they said they could not find anything. I'm guessing my car doesn't apply because it is not during the proper build dates?

Is there a way to verify every TSB that your car falls under?

[FordService]

I contacted my local ford regarding this TSB, and they said they could not find anything. I'm guessing my car doesn't apply because it is not during the proper build dates?

Is there a way to verify every TSB that your car falls under?

 

Hi jeffbarko,

 

Your dealership's service manager can enter your VIN into our system to see if any service actions or TSBs apply. TSBs are considered proprietary, so that'll be the best way to find out.

 

Crystal

[Waldo]

I contacted my local ford regarding this TSB, and they said they could not find anything. I'm guessing my car doesn't apply because it is not during the proper build dates?

Is there a way to verify every TSB that your car falls under?

 

Yes, and your dealer just did it. This is why the dealer's hate when customer's bring in TSBs and expect things to be fixed. Just tell your dealer what the actual problem is, don't worry about TSBs.

[hybridbear]

Yes, and your dealer just did it. This is why the dealer's hate when customer's bring in TSBs and expect things to be fixed. Just tell your dealer what the actual problem is, don't worry about TSBs.

My dealer was the opposite. They asked me for the TSB numbers so that they wouldn't have to do the search.

[jeffbarko]

 

Hi jeffbarko,

 

Your dealership's service manager can enter your VIN into our system to see if any service actions or TSBs apply. TSBs are considered proprietary, so that'll be the best way to find out.

 

Crystal

I asked my service manager to do this, but unfortunately he "didn't have proper access".

 

I've notice door rattle during certain parts of songs and was just hoping this TSB could be applied to solve it, but perhaps it'd be best to stop by an audio shop who can insert foam into the doors.