Wrong Shifter?

[Ric]

Stopped at the dealer today. They agreed the shifter was not leather wrapped. They took a few pictures to send to Ford. Suppose to get back to me tomorrow.

[hermans]

They don't have to take pictures and send them to Ford. They can order and change it on their own. All they need is the Service Manager's acknowledgement that it's the wrong shifter.

[mmorri12]

they definitely are including the wrong shifter. I found this looking at my dealers inventory. this link has pictures of the shift knob and the window sticker shows the 505a package. I'm not so sure they didn't include the cheaper steering wheel as well. I am going to the dealer tomorrow for another issue and will be sure to look at this non hybrid fusion SE with the 505a and compare and bring this to their attention.

 

http://www.elderfordoftampa.com/new/Ford/2013-Ford-Fusion-Tampa-FL-ab35f2ff0a0a00e000ba22e13e64221f.htm

[GrySql]

As my local Dealer is not the place I purchased the car from they started out being difficult, it is a 'Mis-Build', therefore not covered by the Warranty.

I was told by the Service & Sales departments to go to whomever I bought the car from, it was their fault.

Not buying the car from them seemed quite important as to how much help they could give me.

I explained my position and finished up with a few kind words about their Dealership and left.

I had another plan, but may not need it now.

 

When I got home later in the day the Service Dept had left me a message on my answering machine.

Seems the Service Manager had decided to 'help me out' and had a call into Ford to get the proper part number so they could order it.

I told him to walk into the showroom floor and look at the shift knob in the FFH there, and get me that one, thank you very much.

I will be kept informed, so I'm told.

It's a start.

 

Waiting for a fake leather shift knob to replace a realistic plastic shift knob is not exactly real high on my priority list.

I'll get it done though, just because.

[mmorri12]

Now I'm not so sure they are including the wrong shifter after visiting the dealer. while my comment above is correct that the non hybrid fusion with the upgraded package has a different shifter, they (dealer) are not convinced the one included with the hybrid is wrong. They are different packages. The hybrid is labeled 505a, non hybrid is 205a or 305a I believe. To be convinced the hybrid 505a package is incorrect, we'd need to see some photos of other 505a packaged hybrids with the shift knob that matches the titanium or non hybrid luxury package.

 

after looking closer at that other shifter, it does look nicer and I would prefer it but its not a huge deal breaker for me.

[acdii]

Equipment group 505A

 

 

The Hybrid Luxury Package includes:

• Leather-trimmed, heated front seats with three memory settings
• 10-way power driver’s seat, 2-way power passenger seat
• Leather-wrapped steering wheel
• Leather-wrapped gear shift knob
• Auto-dimming (electrochromatic) exterior mirrors with memory settings
• Fog lamps

[hermans]

The dealer agreed that out of the 8 cars on their lot that had the luxury package 6 had the wrong shifter. They immediately call the factory rep and told him of the problem. They got back to me and said they were authorized to replace the incorrect shifter. I think this ios a widespread issue with the car that have the luxury packages.

[mmorri12]

I'm wondering if any Fusions hybrids with the 505a package has the correct shifter. so far, no one has been able to say that they have the right shifter (the one that matches the picture of the Titanium model).

[hybrid47]

Now I'm not so sure they are including the wrong shifter after visiting the dealer. while my comment above is correct that the non hybrid fusion with the upgraded package has a different shifter, they (dealer) are not convinced the one included with the hybrid is wrong. They are different packages. The hybrid is labeled 505a, non hybrid is 205a or 305a I believe. To be convinced the hybrid 505a package is incorrect, we'd need to see some photos of other 505a packaged hybrids with the shift knob that matches the titanium or non hybrid luxury package.

 

after looking closer at that other shifter, it does look nicer and I would prefer it but its not a huge deal breaker for me.

 

 

Equipment group 505A

 

 

 

The Hybrid Luxury Package includes:

• Leather-trimmed, heated front seats with three memory settings
• 10-way power driver’s seat, 2-way power passenger seat
• Leather-wrapped steering wheel
• Leather-wrapped gear shift knob
• Auto-dimming (electrochromatic) exterior mirrors with memory settings
• Fog lamps

 

The two things that we can be sure of, is one, that many of us who purchased a Ford Fusion Hybrid with the 505A package, did not get a shift knob, that is in any way different from the base Ford Fusion Hybrid Urethane shift knob, that is on the cars without the 505A package (I compared the base Hybrid shift knob to mine, and they are identical), and secondly, Ford has stated in numerous places on their website and in their product literature that the Ford Fusion Hybrid with the 505A package includes a leather-wrapped shift knob, which was not delivered to many of us.

[mmorri12]

I dont think it was delivered to any of us. I wish someone could confirm they got the 505a package and have a leather wrapped shift knob. I ended up going to FORD PARTS.com and had a chat regarding the 505a and trying to determine the part #. Turns out there are 2, one for the Hybrid and one for the plug in hybrid (energi). below is that conversation and it includes the part #'s but unfortunately there does not appear to be a valid part # for a leather wrapped or other option for a gear shift knob on the Fusion Hybrid. those of you who had your dealer order a new knob to match the titanium pitcure let us know if it will fit in your hybrid. according to the parts guy they will not work if that part is another transmission.

 

 

 

 

 

Please wait. An operator will be with you shortly.

Renny says:

Hello Mike.

Renny says:

How can I assist you with this part today?

Mike Morrison says:

Hello Renny

Mike Morrison says:

I'm looking to get the part # of the leather wrapped gear shift knob that should have been included with my Fusion Hybrid luxury 505a package. the gear shift knob that is installed appears to be a molded urethane

Mike Morrison says:

no one (even the dealer) can confirm what gear shift knob should be included with that 505a package

Mike Morrison says:

I have confirmed the gearshift knob I have is the same as the base model

Renny says:

Ok let me see what I am able to find for you.

Renny says:

I will be with you shortly.

Mike Morrison says:

Good luck. Haven’t had any luck getting to the bottom of this so far...

Renny says:

Ok let me see what I am able to find.

Renny says:

I will be with you shortly.

Mike Morrison says:

ok

Renny says:

Ok I have done an advanced search.

Renny says:

With the transmission that you have, which is the ECVT, there are only two shifter options available.

Renny says:

One is for the Plug in Hybrid and one is for a non Plug in Hybrid. There is no difference in the package that you purchase on this vehicle.

Mike Morrison says:

Ok, hmmm

Mike Morrison says:

There’s no option for a leather wrapped upgraded knob?

Renny says:

No I am not showing one available. It would state it in the description. The only difference is whether it is a Hybrid or not.

Mike Morrison says:

505A EQUIPMENT GROUP ORDER CODE -inc: 10-way pwr driver seat w/3-setting memory, 2-way pwr passenger seat w/pwr recline, heated front seats, leather seating surfaces, electro chromic exterior mirrors w/memory, fog lamps, leather-wrapped steering wheel, leather-wrapped shift knob, electro chromic rear view mirror

Mike Morrison says:

there's a disconnect then

Mike Morrison says:

can you look at the standard, non hybrid fusion se

Mike Morrison says:

to see if there's a mention to a leather wrapped knob option?

Renny says:

I am looking at both of them right now. There are two different transmissions available for this vehicle. The ECVT and the 6F transmission. Neither of them mention a leather wrapped knob.

Renny says:

Going off of the VIN number that you have provided me and the build of material list that I was able to look up when this vehicle was built from the factory your vehicle calls for part number CJ5Z-7213-BA.

Mike Morrison says:

sounds like you dont have a way to determine the part(s) that should be included with a given equipment package group, is that correct?

Renny says:

No I am able too.

Renny says:

All the information that I have provided you is what this vehicle was built with.

Renny says:

The information that I have includes the package. I will not be able to physically view the part because we are not a parts warehouse.

Mike Morrison says:

one sec please while I check something

Renny says:

Ok.

Mike Morrison says:

i looked at this Fusion SE on the lot today and it had an upgraded package 205a . The gearshift knob on this car looks like it’s an upgraded leather wrapped shift knob.

Mike Morrison says:

can you tell me what part # that would be? i'm curious if it matches the part # you gave me for my 505a package CJ5Z-7213-BA

Renny says:

Let me check that for you.

Renny says:

I will be right with you.

Renny says:

No that has a completely different part number of CJ5Z-7213-AA. Now the different in this vehicle and yours is the type of transmission.

Renny says:

This is the 6F midrange transmission and not the ECVT that your vehicle has.

Mike Morrison says:

Does that part # refer to leather at all?

Mike Morrison says:

On the 6f midrange

Renny says:

No it does not.

Mike Morrison says:

hmm

Renny says:

It only give the part number.

Renny says:

Let me rephrase that. It does not specify in the catalog.

Mike Morrison says:

Ok, still nothing to prove I have the wrong shift knob unfortunately. or maybe I have the right one, but Ford didn't do their due diligence and include a leather wrapped knob when its stated so in the package 505a.

Renny says:

What I would recommend you do is get with the selling Ford dealer and see if CJ5Z-7213-BA comes on your vehicle. Maybe they can get their hands on one.

Mike Morrison says:

I will start there and see what I turn up. Thanks again for all of your help.

Renny says:

You are welcome. Make sure it is CJ5Z-7213-BA because the one for the other vehicle is a 6F transmission. That will not fit your vehicle.

[darrel.e.wise]

My 2013 FFH SE has the 505A Luxury package, Dune Leather, here is what my shifter looks like. it appears to be the right one. If it is not, I am not going to complain, It looks good to me.

 

the photo is in the gallery, Recent Ablums > 505A shifter.

[hermans]

The photo of the console and shifter Uploaded by B25Nut, Nov 28 2012 06:43 PM is the correct shifter for the 505A luxury package.

Edited February 12, 2013 by hermans

[DeeCee]

My 2013 FFH SE has the 505A Luxury package, Dune Leather, here is what my shifter looks like. it appears to be the right one. If it is not, I am not going to complain, It looks good to me.

 

the photo is in the gallery, Recent Ablums > 505A shifter.

This is the same one I have and is okay with me.

[GrySql]

Just talked to my Credit Union auto broker I bought the car through, she had the delivering Ford Dealer Rep call me.

The Dealer Rep called, I explained the situation, no problem - he wanted a picture so he could send it up the pipeline.

Picture sent, I will be kept informed.

Okay, on to other things...

Edited February 18, 2013 by GrySql

[mmorri12]

My 2013 FFH SE has the 505A Luxury package, Dune Leather, here is what my shifter looks like. it appears to be the right one. If it is not, I am not going to complain, It looks good to me.

 

the photo is in the gallery, Recent Ablums > 505A shifter.

 

 

that photo appears to be the same one that everyone has received with the 505a package everyone is complaining about it. Look at posts # 2 and # 11. it looks to be the one that is included with the base Fusions. the ones that appear to be from the luxury package upgraded non hybrid fusions and titanium Fusions is the shifter that is being speculated that should have been included with the 505a package (posts # 5 and 15).

[TX NRG]

So this is what I took away from Mike's discussion w/Renny above. The Hybrid package 505a appears to be coming with the standard shift knob (CJ5Z-7213-BA) and Ford Parts doesn't have a listing for any other leather shift knob on the non-plug in hybrid.

 

Fusion Hybrid SE (ECVT)

Urethane shift knob Standard - Part# CJ5Z-7213-BA

upgraded package 505a

Leather shift knob Optional - Part# ???

 

Fusion SE with 6F Midrange Transmission

upgraded package 205a

Leather shift knob Optional - Part# CJ5Z-7213-AA

[hermans]

Dealer called this AM. The correct leather wrapped shift knob is in and I made an appointment for Friday to have it installed. I'll have a correct part number then, if someone hasn't already posted it by then.

[mmorri12]

Hermans, please post a picture and the part # once its installed and working.

 

thanks,

 

Mike

[hermans]

Ya, I'll need to get my Brownee is working order.

[GrySql]

Today, my Dealer Rep (not my local Dealer) confirmed that his Dealership has cars with the wrong shifter as well.

He informed me that my shift knob issue is now being looked into.

 

Looking forward to hermans replacement picture and part #.

 

Edit update:

My Dealer Rep's Dealership has ordered the leather shift knob, they are now awaiting the part's arrival and it will have to be installed there.

It's quite a bit farther away than my local Dealers but he promised us a free restaurant lunch while we wait, that is good Customer Service - unlike my local Dealers attitude.

Edited February 18, 2013 by GrySql

[storksb]

Suspect I have the wrong shifter too. Will double check in the morning and call the dealer if needed. I was thinking it looked little cheap, but was just accepting it, but now I know it could ones be wrong I'll have to get it checked.

[acdii]

the one in mine is wrong too. I questioned it myself before this thread came up.

[darrel.e.wise]

Mine is wrong also, see the picture in the gallery. I checked my local dealership and all the 505A packages had the urethane shifter. BUT, I am not going to complain. I got in a Titanium and felt what the leather shifter was like and how it looked and I prefer the one I have in my car. I couldn't feel a significant difference and I really didn't like the silver thing on the top of the shifter. I prefer the look of the urethane one. This is one battle I choose not to fight.

[storksb]

Called my dealer today, they asked that I send them a couple of pictures and then they will contact Ford to see about getting it replaced. In no rush to take the car in as I'll be travelling so well see if doing the initial legwork via email will work out.

[acdii]

I decided that $4000 buys a lot of gas, so keeping mine and going to get the correct shifter. Now to find a sub and better speakers and get this thing rockin!