kash80 Report post Posted January 27, 2022 I have a ‘14 fusion hybrid SE with sync 2. AFAIK, it has bee updated to the latest version it supports. Of late, the Bluetooth connection drops randomly. This has happened with different phones. The ford owner account online says there’s a APIM recall, but dealer states the recall dates have expired. Does the APIM have any relation to Bluetooth drops? Any pointers on what else may be causing this issue. Appreciate any input on this. Quote Share this post Link to post Share on other sites
2014FordFusionSE Report post Posted January 27, 2022 2 hours ago, kash80 said: I have a ‘14 fusion hybrid SE with sync 2. AFAIK, it has bee updated to the latest version it supports. Of late, the Bluetooth connection drops randomly. This has happened with different phones. The ford owner account online says there’s a APIM recall, but dealer states the recall dates have expired. Does the APIM have any relation to Bluetooth drops? Any pointers on what else may be causing this issue. Appreciate any input on this. I have the same model but I haven't noticed any BT drops. Does this happen during phone calls or when streaming music? It's also best to confirm the firmware version on your sync console. Quote Share this post Link to post Share on other sites
kash80 Report post Posted January 29, 2022 On 1/26/2022 at 10:18 PM, 2014FordFusionSE said: I have the same model but I haven't noticed any BT drops. Does this happen during phone calls or when streaming music? It's also best to confirm the firmware version on your sync console. It mainly happens during phone calls, has happened rarely when playing podcasts. I checked the version, it is 3.10… Quote Share this post Link to post Share on other sites
2014FordFusionSE Report post Posted January 29, 2022 (edited) The firmware version seems fine. If it's working with podcasts, it kind of rules out Bluetooth in the car. Podcasts use the same connection though it's typically one way. When the BT drops during a call, does the phone switch to it's internal speaker or does the call drop entirely? Do you think it's the cellular network? We use iPhones and haven't noticed any call drops. My wife would definitely bring it to my attention ? She uses BT in the car all the time. Edited January 29, 2022 by 2014FordFusionSE Quote Share this post Link to post Share on other sites
kash80 Report post Posted January 29, 2022 31 minutes ago, 2014FordFusionSE said: The firmware version seems fine. If it's working with podcasts, it kind of rules out Bluetooth in the car. Podcasts use the same connection though it's typically one way. When the BT drops during a call, does the phone switch to it's internal speaker or does the call drop entirely? Do you think it's the cellular network? We use iPhones and haven't noticed any call drops. My wife would definitely bring it to my attention ? She uses BT in the car all the time. The call is still on, just that the connection to car drops. Quote Share this post Link to post Share on other sites
