GrySql Report post Posted December 18, 2015 This is an interesting read. I don't agree with all of it but it does have some interesting points. http://thegarage.jalopnik.com/complaining-to-your-cars-manufacturer-is-a-waste-of-tim-1748014365 Quote Share this post Link to post Share on other sites
FernMTL Report post Posted December 18, 2015 (edited) When I worked for Ford, we had a customer who's 2013 Escape died on the highway right after leaving the dealership.We, and the engineer at Ford, never been able to point at the problem.My cousin was the salesman. After a month, we (the dealer) replaced the customer's vehicule with a new Escape. Ford never refunded the dealer for the dead Escape, which is still in the parking lot, used as a ''flower pot''. So, if communication between dealers and Ford is this hard, imagine for a regular customer. Edited December 18, 2015 by FernMTL Quote Share this post Link to post Share on other sites
hybridbear Report post Posted December 29, 2015 It's a serious issue as the regen braking issue while turning problem proves. Quote Share this post Link to post Share on other sites
