I just got my 2014 Energi (which is a great step up from my 2010 Fusion Hybrid).
But I'm having an issue with the SirusXM traffic that I haven't seen listed in this or any other forum. The connection to Sirius seems fine (i.e., I can see all the Travel Link info and when listing all the options in settings they show as "subscribed"), however traffic rerouting and alerts seems to be non-existent.
On the map in the NYC area, I do see the red traffic lines and the updated ETA reflect the flow of traffic, but if I go to "Traffic On Route" it says there are no incidents. Even on a 165 mile drive where it says 2h:30m and then after downloading the traffic flow it added 30+ minutes to the ETA (now shows 3h:04m) I see "no incidents on route" when checking the corresponding Travel Link screen. I also see no pop-ups alerting me of a traffic incident and I am not offered an alternative route.
I have the rerouting setting set to "manual" and show all traffic alerts to "on". Even with "automatic rerouting" it doesn't do anything.
I've refreshed the SiriusXM link (which I don't think is the problem since the red lines and ETA accurately reflect traffic flow) and I did a Master Reset of the system. No luck.
Anyone ever seen this or know how the traffic alerting / rerouting is supposed to work?
I would think I should be alerted of the traffic delay and given an alternative to accept or reject. Ideally it shows me the mileage and ETA difference as well.
Thanks!