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2012 Fusion Hybrid Driver

Fusion Hybrid Member
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Everything posted by 2012 Fusion Hybrid Driver

  1. Thanks for all the replies. All maintenance is up to date and I am the original owner. Car has only 70K miles and I've never had this "STOP SAFELY NOW" issue before a couple of weeks ago, but it's happened multiple times since first occurrence. Hoping that this doesn't involve the Battery Energy Control Module (BECM), the Powertrain Control Module (PCM), or the Power Steering Control Module (PSCM). Not seeing any issues with the 12V battery or the high voltage EV battery and not having any issues or noticing anything new/different/strange with the steering, so I do not think any of those are the root cause of the problem. It's at the dealer now and they are going to check it over. I've asked them to specifically check that there is nothing wrong with the EVAP purge valve/canister. If that's the issue, it should not be an expensive repair, but I'm worried about availability of parts with all the supply chain issues happening now. I really hate NOT having a car right now. And more importantly, I hate not having confidence that I can rely on my FFH when I do get it back from the dealer. I certainly will not be taking it only any long road trips out of town.
  2. Thanks for your reply. No, I never overfill. When the pump stops automatically, I never try to top it off. Dropped the car off at the dealer yesterday, so they are checking it out now (or as soon as they can get to it). My hunch is that it may be a stuck EVAP valve as experienced by another FFH owner: https://www.carcomplaints.com/Ford/Fusion_Hybrid/2010/engine/engine_stalls_dies_while_driving.shtml#7 . His detailed post decribing his issue and solution dovetails perfectly with what I am experiencing and I'm hoping that this is my issue rather than something more elusive, complex and expensive. Even if they have to replace the EVAP valve canister, that isn't a super expensive part to replace. Fingers crossed!
  3. I also have a 2012 FFH and for the first time ever, I started getting the "STOP SAFELY NOW" warning message about 2-weeks ago after fueling up. It happened again yesterday after I'd been driving the car for 30 minutes or so while running errands and again I had just fueled up to full, adding about half a tank in new fuel. When I am accelerating through 55-60mph or above, I notice a sluggishness accompanied by a subtle jerking or hesitation. It feels exactly like what you would experience if the engine is sputtering due to inconsistent or interrupted fuel flow. Next, there are then 3 or 4 clicks in rapid succession and the warning chime sounds and the "STOP SAFELY NOW" warning message appears on the left side of my main instrument display (see attached pic). When the message appears, I immediately the power from the gasoline engine, but my EV battery is engaged so it helps me pull the car off to safety. When I pull the car off the road to a safe location, I shut everything down and remove the key. Then I restart the car and the message is gone. But when I continue driving it, the issue repeats itself in this same sequence described above, the warning message reappears and I have to go through this all over again. Does anyone have any idea what might be happening and what the fix is?
  4. HELP !?!?!?!?!?! ......... Requesting help from someone at FORD to help me resolve this issue please!  I have a 2012 Ford Fusion Hybrid and received the "STOP SAFELY NOW" message for the first time ever on 18NOV21 during highway driving at 65-70mph.  The message appeared along the left hand side of my primary instrument display.  When the message appeared, the car immediately began to lose power, although it seemed like I was getting some assist from the EV battery as my speed dropped.  Fortunately, I was able exit the highway and pull into a parking lot.  I turned the vehicle off, Googled the SSN message and found this and other forums where various causes were being discussed.  I turned the car back on and was able to continue driving it back home without the message reappearing. 

     

    The next day, I took the car to my FORD dealer and they checked for any stored error codes which might help pinpoint the issue, but they found nothing.  Some of the posts indicated that the issue might be with the PCM (Power Control Module?) and others indicated that the issue required a software update.  My local dealer did review all recalls on this Fusion Hybrid model and found one related to the PSCM (Power Steering Control Module), saying that FORD offers a 1-time replacement at no cost within 10-years of 150K miles.  While I have only 69K miles on the car, it seems that I am about 3-month past the 10-year date.  The local dealer is telling me that if the PSCM replacement is needed, it is a $2000+ repair...... YIKES !!!!!! 

     

    Does anyone else have this issue and if so, how did you resolve it?  Can someone from FORD chime in to offer any assistance?  Seems so unfair that just 3-months past the 10-year cutoff means I'm facing a $2000+ repair bill for a vehicle that has been superbly well maintained and has not given me any other problems.  HELP !?!?!?!?!?!

  5. HELP !?!?!?!?!?! ......... Requesting help from someone at FORD to help me resolve this issue please! I have a 2012 Ford Fusion Hybrid and received the "STOP SAFELY NOW" message for the first time ever on 18NOV21 during highway driving at 65-70mph. The message appeared along the left hand side of my primary instrument display. When the message appeared, the car immediately began to lose power, although it seemed like I was getting some assist from the EV battery as my speed dropped. Fortunately, I was able exit the highway and pull into a parking lot. I turned the vehicle off, Googled the SSN message and found this and other forums where various causes were being discussed. I turned the car back on and was able to continue driving it back home without the message reappearing. The next day, I took the car to my FORD dealer and they checked for any stored error codes which might help pinpoint the issue, but they found nothing. Some of the posts indicated that the issue might be with the PCM (Power Control Module?) and others indicated that the issue required a software update. My local dealer did review all recalls on this Fusion Hybrid model and found one related to the PSCM (Power Steering Control Module), saying that FORD offers a 1-time replacement at no cost within 10-years of 150K miles. While I have only 69K miles on the car, it seems that I am about 3-month past the 10-year date. The local dealer is telling me that if the PSCM replacement is needed, it is a $2000+ repair...... YIKES !!!!!! Does anyone else have this issue and if so, how did you resolve it? Can someone from FORD chime in to offer any assistance? Seems so unfair that just 3-months past the 10-year cutoff means I'm facing a $2000+ repair bill for a vehicle that has been superbly well maintained and has not given me any other problems. HELP !?!?!?!?!?!
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