2012 Fusion Hybrid Driver
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HELP !?!?!?!?!?! ......... Requesting help from someone at FORD to help me resolve this issue please! I have a 2012 Ford Fusion Hybrid and received the "STOP SAFELY NOW" message for the first time ever on 18NOV21 during highway driving at 65-70mph. The message appeared along the left hand side of my primary instrument display. When the message appeared, the car immediately began to lose power, although it seemed like I was getting some assist from the EV battery as my speed dropped. Fortunately, I was able exit the highway and pull into a parking lot. I turned the vehicle off, Googled the SSN message and found this and other forums where various causes were being discussed. I turned the car back on and was able to continue driving it back home without the message reappearing.
The next day, I took the car to my FORD dealer and they checked for any stored error codes which might help pinpoint the issue, but they found nothing. Some of the posts indicated that the issue might be with the PCM (Power Control Module?) and others indicated that the issue required a software update. My local dealer did review all recalls on this Fusion Hybrid model and found one related to the PSCM (Power Steering Control Module), saying that FORD offers a 1-time replacement at no cost within 10-years of 150K miles. While I have only 69K miles on the car, it seems that I am about 3-month past the 10-year date. The local dealer is telling me that if the PSCM replacement is needed, it is a $2000+ repair...... YIKES !!!!!!
Does anyone else have this issue and if so, how did you resolve it? Can someone from FORD chime in to offer any assistance? Seems so unfair that just 3-months past the 10-year cutoff means I'm facing a $2000+ repair bill for a vehicle that has been superbly well maintained and has not given me any other problems. HELP !?!?!?!?!?!