Dmaxard

So basically what you’re saying is that Ford is hiding something?

Precisely The Hybrid reservoir. And how do I get them to test this/ test it myself? you have provided me with more insight in one response than Ford has in 7 visits as well as speaking to a regional service manager. Thank you.

I do not smell or see antifreeze. When I bought the car I had taken it on a test drive the week before and noticed that the reservoir was low. Between the test drive and purchase, they filled it. I’ve gone through about 2 and a half gallons between my antifreeze and the dealers, I drive 1000 miles in a week or two, there’s no smell or puddle under the car after moving in the morning. Thanks for the help

So I purchased a FFH with 28,000 miles on it. I’ve been driving it everyday and I love the car. When I purchased it, I noticed that the hybrid reservoir for coolant was below minimum and asked the salesman if there was any reported issues (big mistake) and was obviously shut down. Gotta make the sale. So obviously I figured it would be fine, the car is under warranty and anything like that should be covered, right? Wrong. I have had my fusion in the shop a total of 7 times over the past three months for everything from pressure tests to 1000 mile consumption tests. Every. Single. Time. They. Tell. Me. Something. Different. Fast forward to 45,000 miles, the car is going through a full reservoir every thousand or so miles. It’s drinking the antifreeze like crazy. Last week I had enough and when my car was in the shop for the third consumption/pressure test, I was told that Ford is going to have a linesman specialist come in and dig deep into every possible hose and anywhere that the hybrid motor could be leaking from. They told me that it’s likely my engine because nothing was found with the ultraviolet dye, but the pressure test dropped 4 PSI in 15 minutes. I agreed and rescheduled. I’m only 20 so I’m unable to get a loaner also. Fast forward to today- I brought the car in at 7 am on my only day off and then waited for 8 hours for them to tell me that the 4 hour pressure test revealed absolutely nothing. I called Ford corporate and requested that the issue be escalated. Now, with all things aside, they have told me that there’s a leak in the lines, a leak in the engine, that it evaporates, and that there has been nothing found. Each time they slap some more antifreeze into both motors and call it good and send me on my way. I grew up on a farm working on cars my entire life and know that antifreeze does not evaporate at the rate that Ford is claiming. There’s clearly a leak somewhere. They claim this is a owner serviceable item but clearly someone is hiding something. Every 1000 miles I use a quart of antifreeze at a minimum. Any ideas as to why to do or where to go from here? As I said previously, I’m a 20 year old EMT who works hard for his money and am trying to get on my own feet without parental help and Ford is playing games. If anyone has any insight or idea as to what’s happening or has this issue as well I would appreciate your knowledge on how to fix this problem.