Fusion_Hybrid

See attached. Tecnical_Service_Bulletin_20-2142.pdf

The following service bulletin has now been issued. I was the first to have this fix (software update) installed at my local dealer. Not sure why they charged me $175.00 for a problem Ford should own but I will take that up with the service manager. https://static.nhtsa.gov/odi/tsbs/2020/MC-10174404-0001.pdf

I found the following video on YouTube that shows how to fix the EV mode expiration problem: https://www.youtube.com/watch?v=XxW0C9FEBPc

The Ford Dealer I go to in Eden Prairie MN said they do not have the proper equipment to perform the fix. Sounds like a cop out to me. Looking for someone else to apply the fix. Anybody have any ideas on a location in Minneapolis/St. Paul that will do the work?

I am also having the same issue with my 2010 Ford Fusion Hybrid that has 136,000 Miles. My car rarely runs in EV Mode anymore except when applying the brakes. This morning on my way to work I had the lowest gas mileage I have experienced at 26 MPG in stop and go traffic for about an hour to cover 16 mies. My car use to run this way when it was -20 fahrenheit in Minnesota but now it runs like this all the time. I have taken it to the Ford Dealer in Eden Prairie and because they can no fault codes they said there is nothing wrong with my car. can't people diagnose a problem anymore without using a computer? I asked them to replace the thermostat but because there was nothing wrong he told me to save my money. I also had my Takata airbag replaced but this problem was occurring before the airbag was replaced. Other than replacing the hybrid battery, "balancing the cells", has anyone identified the real issue? If it has been posted I did not see a general fix to the issue. My car is in print much mint condition so I would like to keep it if I can get back to 40 mpg. Thoughts? (mplsguy@prodigy.net)