I have had the same problem. I have taken it to ford over 5 times for the same electrical issues. My radio has stopped working. My phone will say the correct number to call but then call someone different, or just cut off before making the call. My navi has gone out several times and caused my center console to not charge my phone when plugged in. They have updated my system many times then finally just replaced the entire unit. I still have problems with the touch screen either not responding to touch or being delayed. I have also have to where the car is turned off but the radio screen turns white and does not turn off. My summery screen of my trip and gas mileage doesn't turn off along with the thank you for driving a hybrid screen. Along with my back tail lights staying on when the car is off and keys taken out causing the battery to completely die. Very tired of theses issues and the lame rental cars for the inconvenience