Got the 3G upgrade when LTE was already commonplace, can't wait till the 3G network is shut down on December 31, 2022. But, even with the modem, still no joy on being able to do anything in the FordPass app, well, nothing good anyway.
Well, I had my dealer put the 3.8 update on my FFHE about two months ago and my ford owner page still shows me as up to date as of Sep 2013...great idea ford, but execution is lacking.