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Guest Message by DevFuse

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Register your Fusion Hybrid at the official Ford authorized registry here.


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Steering Rack


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3 replies to this topic

#1 OFFLINE   ramseyny

ramseyny

    New Member

  • Fusion Hybrid Member
  • 19 posts
  • Region:U.S. Northeast
  • Location:Upstate NY
  • Current Vehicle:2013 Ford Fusion Hybrid Titanium

Posted 10 August 2015 - 05:59 PM

The recall regarding steering gear motor bolt corrosion impacted my car and some bolts were corroded and broken off. The fix is to replace the steering rack. I've been waiting for a month now for the parts with no word on when they will come. They did give me a loaner but this seems extreme. Anyone else need this fix and can comment on how long it took to get a new rack from Ford?


Edited by ramseyny, 10 August 2015 - 09:17 PM.

Fusion Hybrid Titanium,   Black

Navigation

Moon Roof

 

Ordered : 2/22/13

Vin Assigned: 3/25/13

Sticker Date: 4/5/13

Build Week: 4/3/13

Actual Build Day: 4/11/13

State: New York

ETA Date: 4/28/13

Delivered: 4/27/13

 

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#2 OFFLINE   hybridbear

hybridbear

    Fusion Hybrid Fanatic

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  • Region:U.S. Northern Plains
  • Location:Minneapolis, MN
  • Current Vehicle:2013 Focus Electric, 2013 Fusion Energi Titanium
  • My Hybrid's Year:2013

Posted 11 August 2015 - 10:47 AM

The recall regarding steering gear motor bolt corrosion impacted my car and some bolts were corroded and broken off. The fix is to replace the steering rack. I've been waiting for a month now for the parts with no word on when they will come. They did give me a loaner but this seems extreme. Anyone else need this fix and can comment on how long it took to get a new rack from Ford?

Contact user FordService for assistance. This is why I'm waiting to take our car in for any of these recalls...


Current Vehicles

2013 Ford Fusion Energi Titanium - White Platinum Metallic

2013 Ford Focus Electric - Ice Storm

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Previous Vehicles

2013 Ford Fusion Hybrid SE x2

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#3 OFFLINE   Timewellspent

Timewellspent

    Fusion Hybrid Member

  • Fusion Hybrid Member
  • 73 posts
  • Region:U.S. Northern Plains
  • Location:MN
  • Current Vehicle:Ford Fusion Energi
  • My Hybrid's Year:2015

Posted 11 August 2015 - 08:03 PM

I received the recall letter and made an appointment to do this fix and my 10k service at the same time. I did a night drop after hours and picked the car up before 10am the next day.  The invoice says they installed 3 new steering gear motor bolts and applied sealer to specific locations on the steering gear.  Sounds like you need more parts due to the bolts already being broken off?


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#4 OFFLINE   ramseyny

ramseyny

    New Member

  • Fusion Hybrid Member
  • 19 posts
  • Region:U.S. Northeast
  • Location:Upstate NY
  • Current Vehicle:2013 Ford Fusion Hybrid Titanium

Posted 11 August 2015 - 09:09 PM

That's correct, at least one of the bolts had broken requiring a new rack. Dealer said first one they'd seen where bolts had broken off.

Fusion Hybrid Titanium,   Black

Navigation

Moon Roof

 

Ordered : 2/22/13

Vin Assigned: 3/25/13

Sticker Date: 4/5/13

Build Week: 4/3/13

Actual Build Day: 4/11/13

State: New York

ETA Date: 4/28/13

Delivered: 4/27/13

 

202995.png

 





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