acdii Report post Posted April 25, 2015 Just a Rant at LG. We bought one of their very expensive french door, bottom freezer refrigerators back in July, it got delivered in August, and it died on the 14th of this month. A tech was out, two days after we called, said it was a bad compressor, but none were available for a week, so he was out again last Wednesday, spent 2 hours retroubleshooting the compressor, wasting my wife's time as she had to take time off work for this, finally replaced the compressor, and it started to cool down, then he left, my wife went back to work, and we came home later at our usual time to a still warm fridge that now reeks like a burnt motor. We called them back, and they did not return our call until this morning, in the meantime my wife called LG, who said they would replace it, they just needed our receipt, so I uploaded pictures of the purchase order and receipt, and my wife called back later to find out, oh, no we aren't replacing it, we need to send a tech back out to diagnose it again. I then remembered I have an extended warranty from HD on it, so I looked into it and found it starts from day 1, and if they cant repair it they replace it, so I called them, and they need to send a tech out to look at it, and guess who it is, same company that was out the first two times. So maybe, just maybe all it takes now is for them to say, yeah we were out twice and replaced the compressor. All I know is what a PITA this has become as we have not had a working fridge now for going on 3 weeks. $2100 fridge that lasted 8 months. The stink in it now is horrible. If anyone stalled a drill and smoked it, that is what it smells like now. Quote Share this post Link to post Share on other sites
