Bubbling paint on hood near edge

[vangonebuy]

13FFH ruby.

Passenger side front hood near the edge.

About 2 inches from the headlight.

No damage near it.

 

Bubbling rust spot, maybe.

Definitely under the paint.

Thought it was ice at first.

 

 

Not happy.

I'll take a pix tonite.

 

[hybridbear]

13FFH ruby.

Passenger side front hood near the edge.

About 2 inches from the headlight.

No damage near it.

 

Bubbling rust spot, maybe.

Definitely under the paint.

Thought it was ice at first.

 

 

Not happy.

I'll take a pix tonite.

 

Have you been to the dealer yet?

[vangonebuy]

Not yet.

Want a few pix before they pick at it.

[vangonebuy]

Called Ford.

Waiting on a call back.

 

But I took a few pix.

This one shows it the best.

Still wax around it too.

Edited March 21, 2015 by vangonebuy

[FordService]

Called Ford.

Waiting on a call back.

 

But I took a few pix.

This one shows it the best.

Still wax around it too.

Hi vagonebuy,

 

I have to say, that's one of my favorite shades on a vehicle. Have you heard back yet, and do you have an appointment for your dealer scheduled? Please let me know, along with your mileage, and I'll check into some options.

 

Meagan

[murphy]

Can't be rust, the hood is made of aluminum. Check it with a magnet.

[vangonebuy]

Ford Dealer looked it over.

Will fix it. No problems so far. Bring it in next week.

 

I should have mentioned that the bubbling starts under the hood at the fold seam and worked it's way around to the top of the hood.

Small pimple like texture. Many bumps tightly together.

Not sure what caused it. Contamination on the metal before paint or reaction to salt or too much wax. ;)

Something for other to watch for.

 

 

Can't be rust, the hood is made of aluminum. Check it with a magnet.

That was funny.

Your right. It's not rust.

[tr7driver]

Ford had this issue with the aluminum hoods on the 2005-2006 mustang redesign. They were good about repairing it under warranty for most everyone I talked to that caught it while under warranty. You can see a lot of mustangs with grey spots on the front edge of the hood where the paint failed.

[vangonebuy]

My Dealer sent it out. They don't do the bodywork.

Repair was completed. Perfect. Really fine work.

Top side and bottom of hood.

 

Had 2 recalls handled while it was there.

Airbag.

Emissions software.

Screwed up the climate controls.

2 temps remained. 0 degrees or 8 degrees.

0 was all A/C full blast.

8 was all heat full.

 

Back to Boomerang Motors.

 

Clearly, service has been the weakest link in the Ford experience for me.

[vangonebuy]

Climate was fixed. :) :) :)

 

Now the radio stays on after we leave the car and the key removed... But it's random.

 

I'll live with it. Unless something else comes up.

[hybridbear]

Climate was fixed. :) :) :)

 

Now the radio stays on after we leave the car and the key removed... But it's random.

 

I'll live with it. Unless something else comes up.

The radio doesn't turn off when you open the driver's door? This should trigger it to shut down.

[md13ffhguy]

The radio doesn't turn off when you open the driver's door? This should trigger it to shut down.

Maybe he's climbing out the window like those NASCAR Fusions?!?!

[GrySql]

Now the radio stays on after we leave the car and the key removed... But it's random.

Take a look at this SSM, it might have something to do with this condition.

http://fordfusionhybridforum.com/topic/9354-special-service-messages-ssms/?p=88034

 

I looked up Audio Extended Mode:

Audio Extended Play Mode

The audio extended play mode is a feature that enables the audio system after the ignition is off and any door has been opened. When the power button on the FCIM is pressed, the audio system functionality is restored and remains active for a predetermined time. To turn the audio system off, the power button on the FCIM is pressed. The audio extended play mode will be disabled if the battery saver function is enabled.

Edited April 21, 2015 by GrySql

[vangonebuy]

Radio ON problem is gone...... Been a week now.

Ghost has moved on.

 

All back to normal.

 

I might fit out the window on a Fusion. No chance on a Camaro.

[Sleddog]

Had this same issue right on the leading edge passenger side were the hood ramps up to the next height toward the center. Took it to the dealer, Ford approved the hood for a re-paint. I'm always leery of these type of repairs, but they did a great job.

 

The body shop manager said it was corrosion on the aluminum because of a bad prep job. He said they see quite a bit on the mustangs.

[corncobs]

We have the hood paint issue our Explorer. There are 4 spots two of them rather large.

 

Car is out of BTB with 40k, the extend warranty doesn't matter and Ford doesn't care (kinda sad actually).

I haven't figured out what to do with it or how the fix but it looks ugly.

[GrySql]

We have the hood paint issue our Explorer. There are 4 spots two of them rather large.

 

Car is out of BTB with 40k, the extend warranty doesn't matter and Ford doesn't care (kinda sad actually).

I haven't figured out what to do with it or how the fix but it looks ugly.

That is too bad the the Dealer just ignores a factory problem. I was quoted $500 to paint the hood on my FFH.

[vangonebuy]

Bubbling paint is back.

 

Slightly higher up the hood.

Same side.

Same edge.

 

What is the warranty on paint on a 13 Fusion?

[vangonebuy]

Paint is warrantied for 3/36.

I'm at at 40K.

Extended warranty is only covering, if it rusts through the panel. On a aluminum hood.

 

Contacted Ford customer service for any option.

Playing phone tag for a week or so.

Hopeful I get some offer.

[vangonebuy]

Paint is warrantied for 3/36.

I'm at at 40K.

Extended warranty is only covering, if it rusts through the panel. On a aluminum hood.

 

Contacted Ford customer service for any option.

Playing phone tag for a week or so.

Hopeful I get some offer.

UPDATE:

 

Still playing phone tag on this issue.

Haven't got an answer from Ford. Yes or No.

 

Dealer who covered this 1st paint repair is for 12 month only warranty.

I notice more bubbling paint at 15 month while waxing it.

Extended warranty is NO help for your reference.

 

Dealer handed me off to Ford Customer Service to see what would happen.

 

That started the phone tag.

Ford Service Rep had closed the case. Because we haven't "returned his call".

We've got at least 5 calls into Ford on this.

None of our return calls were answered or replied to.

Very frustrating.

 

Requested a new Service Rep. this Friday.

Was placed back in the 1st Ford Service Rep's hands. Case was reopened.

 

Funny thing, the 2nd rep couldn't get in touch with the 1st rep either.

1st Ford Rep was to call me on Friday past or on Monday.(tomorrow)

 

Still very hopeful it is considered somewhat covered.

Still love the car.

[vangonebuy]

Got the answer today.

Ford will repair the hood paint bubbles.

Will repair it under Customer Loyalty Program repair.

 

Will schedule the repair shop soon.

[vangonebuy]

Follow up:

 

The Fusion went in for paint repair on 10/31.

Once again these are small area's.

Largest was the size of a dime.

Other spots were really small. All on the hood edges.

But, If your keeping the car 10 years+.

 

Gabrielle was my contact person @ Ford of Smithtown.

Very nice to work with.

 

Told me 3 days. I told her not to rush it.

4 days later, I called back.

Was told one more day.

 

Picked up on Friday evening. Too dark to see the work.

Saturday morning in the driveway.

It looks beautiful. And the Fusion was fully cleaned, waxed inside and out.

 

I'm happy with the repair and the service.

Thank You FORD.