hybridbear Report post Posted August 5, 2014 Does anyone know if they are using a claim processing company to send these checks or are they coming from Ford Directly? I have an incoming Fed Ex from a company in MI that is due to arrive tomorrow. Hoping this is the checkThey are coming from Ford directly. My FedEx tracking data showed Novi, MI as the origination of the shipment. Quote Share this post Link to post Share on other sites
jeffo65 Report post Posted August 5, 2014 They are coming from Ford directly. My FedEx tracking data showed Novi, MI as the origination of the shipment. Where did you get the FedEx tracking number from? Quote Share this post Link to post Share on other sites
compnurd Report post Posted August 5, 2014 I am signed up for Fedex delivery manager so i get emails any time a package is being sent to my address Quote Share this post Link to post Share on other sites
hybridbear Report post Posted August 5, 2014 Where did you get the FedEx tracking number from?Once the check arrived I took the tracking number off the envelope and looked it up to see the details of the shipment type and its travels. 1 jeffo65 reacted to this Quote Share this post Link to post Share on other sites
compnurd Report post Posted August 5, 2014 I just called this company that I had the incoming from and the woman confirmed it was a package from Ford.. So if you see anything come up saying HOV Services that is what it is Quote Share this post Link to post Share on other sites
tr7driver Report post Posted August 5, 2014 No love here yet =0( Quote Share this post Link to post Share on other sites
Michael Crowe Report post Posted August 6, 2014 Hey guys, a little slow to the party... I bought a 2014 FFHyTi in May of this year. I have not received any notice from Ford about the change or any possible compensation.It appears I would be part of that list since I bought expecting 47/47. Have a service appt. on Sat and will ask there as well, but should I be expecting a nice check soon as well? Thanks! Quote Share this post Link to post Share on other sites
SteveB_TX Report post Posted August 6, 2014 Hey guys, a little slow to the party... I bought a 2014 FFHyTi in May of this year. I have not received any notice from Ford about the change or any possible compensation.It appears I would be part of that list since I bought expecting 47/47. Have a service appt. on Sat and will ask there as well, but should I be expecting a nice check soon as well? Thanks! Plug your VIN into the Ford ETIS Website. If it says your car is eligible for 14B03 - FUEL ECONOMY CUSTOMER SATISFACTION, you will get a check. Quote Share this post Link to post Share on other sites
Michael Crowe Report post Posted August 6, 2014 Plug your VIN into the Ford ETIS Website. If it says your car is eligible for 14B03 - FUEL ECONOMY CUSTOMER SATISFACTION, you will get a check.Thanks for the info Steve, I do have 14B03 :) Quote Share this post Link to post Share on other sites
hybridbear Report post Posted August 6, 2014 Hey guys, a little slow to the party... I bought a 2014 FFHyTi in May of this year. I have not received any notice from Ford about the change or any possible compensation.It appears I would be part of that list since I bought expecting 47/47. Have a service appt. on Sat and will ask there as well, but should I be expecting a nice check soon as well? Thanks!I doubt the dealer will know any specifics about the timing of the checks but you can ask. Quote Share this post Link to post Share on other sites
hybridbear Report post Posted August 6, 2014 I am signed up for Fedex delivery manager so i get emails any time a package is being sent to my addressIs this a free service? UPS has something similar that's free and we really like it because I don't need to search for tracking numbers, UPS just automatically sends us an e-mail when we have an incoming package. They send another e-mail once it has been delivered. Quote Share this post Link to post Share on other sites
jeffo65 Report post Posted August 6, 2014 Is this a free service? UPS has something similar that's free and we really like it because I don't need to search for tracking numbers, UPS just automatically sends us an e-mail when we have an incoming package. They send another e-mail once it has been delivered.Yes the FedEx delivery manager is a free service. Quote Share this post Link to post Share on other sites
FrankQC Report post Posted August 6, 2014 2013 Fusion Energi deposit/ordered 1/2013, delivered 6/2013, no check yet.Sorry guys, but I guess this has nothing to do with the purchase date. Maybe VIN's ? I purchased my '13 FFH mid April 2014 (delivered same day) and I got my $925 CAD check two days ago, August 4th. Quote Share this post Link to post Share on other sites
hybridbear Report post Posted August 6, 2014 Yes the FedEx delivery manager is a free service.Cool! I just got signed up. Here is the link for anyone else who's interested: http://www.fedex.com/us/delivery/ 2 jeffo65 and srogers reacted to this Quote Share this post Link to post Share on other sites
acdii Report post Posted August 6, 2014 I had a delivery yesterday, but it wasn't from Ford. It was engine parts I had ordered on Sunday to repair an engine that got busted in a crash. Still no indication of a package from Ford for me yet. :( Quote Share this post Link to post Share on other sites
Craig Report post Posted August 6, 2014 I received my $775. check in the mail on the FFH yesterday. Maybe the one for the MKZh isn't fat behind. Anyone else received theirs yet? Got mine via FedEx today. It did show VIN on the stub.Craig Quote Share this post Link to post Share on other sites
Sleddog Report post Posted August 6, 2014 Nothing for me either. I've been signed up with fedex for a while. It's a great service. Quote Share this post Link to post Share on other sites
Jonjam Report post Posted August 6, 2014 Purchased my 2014 FFH SE in September 2013 and it was delivered in November. Just received my check for $925 by FedEx international economy yesterday. Ford advised me checks would be delivered in September but to my surprise received it a month early. Quote Share this post Link to post Share on other sites
hermans Report post Posted August 6, 2014 Here in the States it's being sent FedEx 2-day service. Quote Share this post Link to post Share on other sites
gmarshall Report post Posted August 7, 2014 Just received notification from FedEx that my package (check) is out for delivery today Thursday 8/7, my 2013 FFH SE had a build date of 1/4/2013 and I took delivery in March of 2013. Quote Share this post Link to post Share on other sites
acdii Report post Posted August 7, 2014 Wow looks like delivery dates are all over the place. Wonder how they are issuing them. If it were based on VIN then those who bought in 12 should have already received a check. Maybe its regional. Quote Share this post Link to post Share on other sites
Nick P Report post Posted August 7, 2014 Got my check yesterday. WooHoo!! $775. Ordered the car in Dec 2012, built in January 2013 and delivered March 2013. Absolutely LOVE the car. But nothing better than found money. Thank you Ford. Does this impact customer satisfaction? You bet it does! When was the last time you saw a company own up to its mistakes? Look at how GM is handling their problems and how Ford handled this. I'll be sticking with Ford. 1 hybridbear reacted to this Quote Share this post Link to post Share on other sites
talmy Report post Posted August 7, 2014 Just got our check yesterday (car delivery was last day in November, 2013). Frankly, happy with the gas consumption anyway, but even though thankful for the check it should have been larger. Information provided with the check shows (after doing some calculation) that the check amount is the extra cost of driving 75,000 miles with gas price $3.50/gallon given the difference between 42 and 47mpg. I haven't seen gas prices that low since buying the car and am unlikely to in the future. And 75,000 miles is a very pessimistic lifetime (I sure hope!). Quote Share this post Link to post Share on other sites
hybridbear Report post Posted August 7, 2014 Just got our check yesterday (car delivery was last day in November, 2013). Frankly, happy with the gas consumption anyway, but even though thankful for the check it should have been larger. Information provided with the check shows (after doing some calculation) that the check amount is the extra cost of driving 75,000 miles with gas price $3.50/gallon given the difference between 42 and 47mpg. I haven't seen gas prices that low since buying the car and am unlikely to in the future. And 75,000 miles is a very pessimistic lifetime (I sure hope!).I questioned some of that too. I also asked why the C-Max & Fusion Energi don't get the same size check when their before & after ratings are the same. The official response from Ford was that each vehicle was calculated individually based on the particular type of buyer attracted & how many miles they're likely to drive before getting a different car. Ford determined that they expect Fusion Energi owners to drive more miles annually and thus they get bigger checks. Quote Share this post Link to post Share on other sites
razol Report post Posted August 7, 2014 I received my check yesterday via Fedex. I was rather surprised as I was aware that they had to re-state the MPG, but not that Ford was going to issue checks to owners. This was a rather pleasant surprise to me as I am very pleased with the economy of the car even with the re-stated mileage. This is still better the the MPGs on the Camry Hybrid that I traded in, and this car has been much more enjoyable and problem free. Toyota certainly did not issue me any sort of credit even though I owned that car for year and never got anywhere close to the MPG score that they rated that care at (41), I achieved more like 35 MPG on a very lucky tankful in optimal conditions. I never would have complained, but if they want to send me $775, I will gladly accept it. Quote Share this post Link to post Share on other sites