SSM, Heater Display Issues

[billford]

44558 2013-2014 Fusion And MKZ - Temperature Or Blower Control Settings Or Display Are Stuck Or Inoperative
Some 2013-2014 Fusion and MKZ vehicles built on or before 12/14/2013 may exhibit the blower control and/or the temperature display settings stuck or inoperative. The temperature display settings may display 00, go above or below a certain temperature setting, or be stuck on a random number. To correct the concern, reprogram the FCIM to the latest software level using IDS version 90.02 or higher. Calibration files may also be obtained at www.motorcraft.com. For warranty claiming, use causal part 19980 and use the applicable 12651D labor operations in Section 10 of the SLTS Manual for the vehicle.
EFFECTIVE DATE: 28-MAY-2014

[hybridbear]

Thanks!! Some owners have commented that this has happened to them. Having you post these messages will be an awesome resource for the Forum!! :worship:

[GrySql]

Having you post these messages will be an awesome resource for the Forum!! :worship:

+1, this is very good info.

It will sure be beneficial to take a copy to the Dealer and show the SA if any of us have these issues.

[acdii]

yes it would especially for one that allows you to actually turn OFF the AC when you press the AC button to turn off the AC.

[corncobs]

I can confirm that this FCIM update does fix the A/C off issue

 

So now if the A/C button is off the A/C is off.

 

I'm a happy customer.

[GrySql]

You're right, mine works as it's supposed to now.

[Griswald]

My buttons did freeze once, If I ever feel like wasting an entire day, I will get it to a dealer.

[md13ffhguy]

My buttons did freeze once, If I ever feel like wasting an entire day, I will get it to a dealer.

And, unfortunately, that's what it comes down to... I feel the same, so I'll probably continue to accept the AC button issue unless something more significant arises that requires a visit to the dealer.