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Ford Fusion Energy Sync 2 App Hybrid power flow and charge settings are missing

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Whenever you replace any of these electronic components, they need to be configured to match your as-built data (aka software configuration).  Who did the replacement and did they attempt to configure the software?

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With a good adapter and a Forscan extended license, go into the APIM in As Built mode.

You'll see a button for load As Built which will pull it directly from Ford, click it, write it to the module, follow the screen prompts and all will be well again.

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