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RaymondC

2019 won’t charge?!?

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Just had 2019 energi serviced and now it will not charge. When I look at the app it shows that it’s plugged in but says it’s going to change at the time of day I refresh the app but it’s mot charging. If I unplug it it shows that it’s unplugged on the app. It is not on value charge or scheduled charge. PLEASE HELP!!!

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1 hour ago, RaymondC said:

Just had 2019 energi serviced and now it will not charge. When I look at the app it shows that it’s plugged in but says it’s going to change at the time of day I refresh the app but it’s mot charging. If I unplug it it shows that it’s unplugged on the app. It is not on value charge or scheduled charge. PLEASE HELP!!!

 

You should call the dealer and let them know right away.

Maybe they forgot to set/reset something? (I have no experience with the Energi)

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