RTimothy Report post Posted November 30, 2015 (edited) Hi folks, We've had our 2013 FFH SE for about a year. It has ~ 27,000 miles on it. I'd like to ask for you assistance.* I can not get the health reports to work. It's been awhile now since I've tried calling for assistance and I've read posts here. I just can't seem to get the final step. It says its getting the report but ends up timing out.* When I fill the gas tank, it indicates 562 miles to empty. The MPG reads 43.3 - 43.2 most, if not all the time. I ran it down to only 4 miles to go. I just filled the tank and again it took 11 gallons. I usually takes 11 gallons or a bit less. I've read the manual a few times and it mentions something about the reserve after the tank indicates empty. Should the reserve be like almost 20% of the capacity?We are going to be taking a 1200+ mile trip that will include some pretty unpopulated areas and dark roads. An cooold areas perhaps. Is there a way that that I can reset or recalculate the gauge so it is more accurate then that?* Finally I'm getting down to decision time with the Ford extended warantee. My original thought was to just do the core of the car. IE engine and transmission and battery. Because, there is absolutely nothing I can fix on it - - maybe the one that includes the most is the way to go. I'd really appreciate hearing from those of you that have "been there" "done that". Thanks for reading my post Tim fm Ct Edited December 4, 2015 by GrySql Quote Share this post Link to post Share on other sites
GrySql Report post Posted November 30, 2015 My opinion... 1. Maybe Meagan or Rebecca, our Ford Customer Service Rep's, can help you with this one. 2. Your fuel gauge is working about normal for these cars, there is no way to improve it's functions that we have seen. The plastic gas tank is 13.5 gallons and the reserve is approximately 1/8th of a tank. See this description: http://fordfusionhybridforum.com/topic/6941-low-fuel-warning/?p=57015Fill your tank just before driving in remote areas, don't gamble. Remember, when driving in cold weather these cars will get lower mpg's than in moderate weather, you won't get as far per tank of fuel. 3. If you buy an ESP Warranty from an on-line Dealer like Flood Ford it is cheaper, don't skimp on coverage because these cars are expensive to fix. The ESP Warranty is transferable and refundable if you sell the car. Quote Share this post Link to post Share on other sites
Cobra348 Report post Posted December 1, 2015 When I got ESP for my prior Fiestas I got them through Lombard Ford. My FFH had the 20K maintenance today and I am now looking at ESP costs ... just in case. @RTimothy - look around at more than these dealers to see what pricing may be. I have noticed a difference between Flood and Lombard at certain deductible levels, shop around. Quote Share this post Link to post Share on other sites
md13ffhguy Report post Posted December 1, 2015 Tl;dr.... Seriously, your font is not eye-friendly on my phone! Easy solution to your fuel concern - drive another 80 miles before refueling! If you dare... ;) Quote Share this post Link to post Share on other sites
hybridbear Report post Posted December 2, 2015 Remember that the HVB/eCVT is warrantied 8/100 from the factory. The ICE is covered by the 5/60 powertrain warranty. An extended warranty would only cover items not included in those warranties or for time beyond those warranties. If I were to buy an ESP it would be the PremiumCare $0 deductible. Anderson & Koch Ford also sells the ESP plans online at a competitive price. 1 FernMTL reacted to this Quote Share this post Link to post Share on other sites
RTimothy Report post Posted December 3, 2015 Tl;dr.... Seriously, your font is not eye-friendly on my phone! Easy solution to your fuel concern - drive another 80 miles before refueling! If you dare... ;) I wrote a reply and tried to change the font. 1- I couldn't remember how I changed it. 2- I ended up posting "how to change font" somewhere in my profile. Couldn't delete it. :banghead: Quote Share this post Link to post Share on other sites
md13ffhguy Report post Posted December 4, 2015 I wrote a reply and tried to change the font. 1- I couldn't remember how I changed it. 2- I ended up posting "how to change font" somewhere in my profile. Couldn't delete it. :banghead:Lol!! ;) Quote Share this post Link to post Share on other sites
GrySql Report post Posted December 4, 2015 I wrote a reply and tried to change the font. 1- I couldn't remember how I changed it. 2- I ended up posting "how to change font" somewhere in my profile. Couldn't delete it. :banghead:All fixed. :) 1 corncobs reacted to this Quote Share this post Link to post Share on other sites
Texasota Report post Posted December 4, 2015 All fixed. :)Dang, we got a good moderator! 2 corncobs and GrySql reacted to this Quote Share this post Link to post Share on other sites
RTimothy Report post Posted December 5, 2015 All fixed. :)That awesome. Thank you very much. Quote Share this post Link to post Share on other sites
ElectricFan69 Report post Posted December 6, 2015 RE 'vehicle history report' - doesn't that use/require a mobile data connection? If so, the issue could well be that the MFT can't get the required data connection - either because of the carrier's data routing or the phone or MFT settings. I normally keep the data connections 'off' or on 'prompt' to keep mobile overages from showing up 'by accident'. The error messaging on a number of these functions leaves a lot to be desired Quote Share this post Link to post Share on other sites
murphy Report post Posted December 6, 2015 VHR uses your cellphone to make a standard phone call. In my 2010 Hybrid I used a Motorola RAZR flip phone. Quote Share this post Link to post Share on other sites
RTimothy Report post Posted December 10, 2015 Remember that the HVB/eCVT is warrantied 8/100 from the factory. The ICE is covered by the 5/60 powertrain warranty. An extended warranty would only cover items not included in those warranties or for time beyond those warranties. If I were to buy an ESP it would be the PremiumCare $0 deductible. Anderson & Koch Ford also sells the ESP plans online at a competitive price.Sorry for the delay.. Not sure what you mean. If I wait 36 months I'll loose other coverage. So, you chose not to get the extended warantee? Quote Share this post Link to post Share on other sites
hybridbear Report post Posted December 10, 2015 Sorry for the delay.. Not sure what you mean. If I wait 36 months I'll loose other coverage. So, you chose not to get the extended warantee?PremiumCare extends the B2B warranty, more or less. You must purchase the ESP before your 3/36 B2B warranty expires. However, the items mentioned above are already covered for longer than 3/36. My point was to keep that in mind when your calculating if the cost of an ESP is worth it. The items listed above will be covered beyond 3/36 without any ESP purchase by you. Quote Share this post Link to post Share on other sites
RTimothy Report post Posted December 10, 2015 Sorry for the delay.. Not sure what you mean. If I wait 36 months I'll loose other coverage. So, you chose not to get the extended warantee? I noticed that Lombard appeared to offer up to 7 years. The anserson koch appeared to offer up to 8 years. Also what is the difference between CPO and ESP warantees Quote Share this post Link to post Share on other sites
GrySql Report post Posted December 11, 2015 I noticed that Lombard appeared to offer up to 7 years. The anserson koch appeared to offer up to 8 years. Also what is the difference between CPO and ESP waranteesCertifed Pre-Owned = CPO. Dealerships can offer a CPO Warranty on used vehicles. http://www.ford.com/certified-used/inspection/ Extended Service Plan = ESP. Owners can purchase vehicle repair coverage for longer periods than the initial new car warranty.https://owner.ford.com/maintenance/ford-protect.html?pagename=Owner/Page/ESPPage Quote Share this post Link to post Share on other sites
tr7driver Report post Posted December 11, 2015 If you buy an extended warranty, be sure to take a look at the miles as well as years. The price also goes up slightly after 12 months. At 11 months I realized I wasn't driving my C-max Energi nearly as many miles as our Fusion Hybrid (the road trip car) so I decided on a lower mile coverage on that car and saved quite a bit. When I bought the Fusion, I went for highest miles and longest months at time of purchase. Quote Share this post Link to post Share on other sites
RTimothy Report post Posted December 21, 2015 If you buy an extended warranty, be sure to take a look at the miles as well as years. The price also goes up slightly after 12 months. At 11 months I realized I wasn't driving my C-max Energi nearly as many miles as our Fusion Hybrid (the road trip car) so I decided on a lower mile coverage on that car and saved quite a bit. When I bought the Fusion, I went for highest miles and longest months at time of purchase. Didn't mean to wait so long to reply. I did forget. My other forums notify me when there is a reply.I do see value in extending the warranty for the most items covered, most time covered, and most mileage. I've eliminated the zero deductable and $50 due to initial coast .If I'm looking for major cost repair protection, the $200 deductible fits. However, I probably won't bring it in for less than major problem because it will cost $200 each time. Anderson Koch Ford says the $100 deductible is the standard which to me, means most chosen plan.I'd be interested to know how many members of this group have done the 125,000 mile plan and how many times they went in for warranty service. please advise, Quote Share this post Link to post Share on other sites
MrMikeL Report post Posted February 19, 2016 RTimothy, did you ever get your VHR to work? I had a problem with mine caused by my Verizon Cell Network Extender. I have terrible cell reception in my area, so this device routes my cell calls over my internet. Once I disconnected that, the VHR calls went right through. So make sure you have a strong cell signal when running the VHR, and you aren't going through some other internet gadget with your phone. Quote Share this post Link to post Share on other sites
