FordServiceCA

Hi Machoman1337, If you need any help at all, let me know; I can get a customer service manager in the mix. He will make sure your car is well taken care of, and in a timely manner. Thanks, Mathieu

Hi/Bonjour FernMTL, Been to the dealer for that issue yet? I'll be more than happy to help you chase down the source of that pesky rattle... :zombi: :arrive_alive: If you want me to help out, PM me your VIN, odometer reading, full name, phone number, along with your servicing dealer. Thanks, Mathieu

Hey FernMTL, I'm more than happy to look into this to see how I can help get your fuel gauge straightened out. Please PM your name, VIN, current odometer reading, dealer, best daytime phone number, and some details on the other issues you're experiencing. Nick

Hey FernMTL, What's the current odometer reading on your Fusion Hybrid? I'll check out all available options to assist on my end. Mariel

I'll look into all available options on my end. Please send us a private message with the current odometer reading, VIN, dealer, and your best daytime phone number. Mariel

This holiday weekend, let us remember the reason and its meaning. We will be out of the office tomorrow, Good Friday. Have a happy Easter! Nikki Ford Service CA

Thanks, fusionlover. Please keep me updated on the code you're able to get a read on, once you get the OBD II scanner. In the meantime, send me a private message with your full name, phone number, and VIN; I'll check available resources on my end. Nikki Ford Service CA

Hey fusionlover, Let me help! What the current odometer reading of your Fusion Hybrid? Send that over, along with your preferred dealer; I'll look into this. Nikki Ford Service CA

Hey Alain, Let me help! Have you been to your dealer for this? Send over your current odometer reading and preferred dealer, along with status and dealer diagnosis, if available; I'll check out available resources on my end. Also. I noticed you're writing in from Québec. I'm able to assist you in French, if you'd like. :) Nikki Ford Service CA

Hey FrankQC, My name is Nikki. I'm the Ford Canada rep here. My apologies for the delay in getting to your post. I was on another assignment the last two weeks. Send me a private message with your full name, phone number, VIN, current odometer reading, and preferred dealer; I'll get the ball rolling. Nikki Ford Service CA

Hey airbusguy, Let me help with this. Have you booked an appointment with your dealer? Send over the odometer reading and name of your dealer in Scottsdale; I'll see how I can assist. Nikki Ford Service CA

Hey expresspotato, I received your PM and will be responding to it shortly. Nikki Ford Service CA

Thanks for the update, justwanttodownloadthesb. I've received your private message and have responded privately with a case number. If you have any further questions, you know where to find me! :) Brittany

Allow me to assist, justwanttodownloadthesb. I suggest making an appointment for diagnosis at your earliest convenience. Please PM me your VIN, full name, telephone number, and dealer info; I will escalate the concern to your regional customer service manager. Kwasi

Hey all; I wanted to let everyone know that Kwasi and I will be out of the office on Monday, September 1st, and will return bright and early on Tuesday the 2nd! I hope everyone who celebrates has a wonderful holiday weekend! :) Brittany

I've been doing all I can to assist, expresspotato, including reaching out to your regional customer service manager for your area for an expedited call. I completely understand that this is a frustrating situation to be in. I have kept your case fresh with the information you've provided; please continue to keep me updated with any new happenings. Brittany

I reached out to you via PM, expresspotato . Please forward the info requested; I’ll loop in your customer service manager. Kwasi

Hi jeffo65, I can get the insight you need. Your inquiry has been forwarded to Ford experts; I will keep you posted as soon as I receive their feedback. ;) Kwasi

Hi expresspotato, I will be happy to assist, my friend. :) By the way, have you contacted your dealer? Please send me the year and odometer reading of the vehicle; I will check the available resources. Kwasi