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Everything posted by FordService
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Cross Traffic System Fault
FordService replied to cjn-md's topic in Advanced Driver Assistance Technologies
You're more than welcome! Glad to hear everything's going well. :) I'll be around if you need me. Meagan -
Hissing from speakers at low volumes
FordService replied to markd85's topic in Audio, MyFord, Navigation & SYNC
Thanks for following-up! Meagan -
Hissing from speakers at low volumes
FordService replied to markd85's topic in Audio, MyFord, Navigation & SYNC
Have you considered a second opinion at another dealer? Please let me know, along with your mileage. Meagan -
Tire Pressure Low Warning Came On Yesterday
FordService replied to Barsoom's topic in Wheels & Tires
I'll be happy to look into this, Barsoom. I'll need your VIN, mileage, best daytime phone number, full name, and dealer name/location. :) Meagan -
Regen Braking Issue When Turning
FordService replied to acdii's topic in Brakes, Chassis, Suspension & Parking Aid
I've updated your case notes, please keep me in the loop on this. I see your CSM's given you her contact info to use after her appointment. Meagan -
Intelligent Access Not Working
FordService replied to cwatkins's topic in Alarms, Keys & Remote Start
Let me know what you hear back from your dealer. I'll be happy to check out additional assistance. Meagan -
Regen Braking Issue When Turning
FordService replied to acdii's topic in Brakes, Chassis, Suspension & Parking Aid
How's everything been? Meagan -
Hi mark85, I can check out some additional assistance on this, but I recommend setting up an appointment with your dealer first. Once you've done so, please let me know. :) Meagan
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alarm chimes while driving but no message
FordService replied to girney's topic in Alarms, Keys & Remote Start
There are a few different chimes it could be, by searching your Owner Manual, but without being able to experience it myself, I'm unable to narrow it down. If you decide to head to your dealer, please let me know, along with your mileage. Meagan -
Regen Braking Issue When Turning
FordService replied to acdii's topic in Brakes, Chassis, Suspension & Parking Aid
Got it! Also, ew. :lol: Meagan -
I'll keep an eye out for your message. :) Meagan
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Thanks! When you set up the appointment, send over a private message with your VIN, updated mileage, best daytime phone, full name, and dealer name/location. :) Meagan
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Rotors grooved
FordService replied to wsmith3318's topic in Brakes, Chassis, Suspension & Parking Aid
Have you sought out a second opinion? Your dealer will be in the best position to assist. You can also check here for coupons on your next brake service. Thanks! Here you go! FordServiceCA. Meagan -
There's a dancing lock emoji on one of the other forums I'm on, and I really wanted to use it here. If you decide to continue working with your dealer, I'll be happy to check out some additional assistance. Just let me know. :) Meagan
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Cross Traffic System Fault
FordService replied to cjn-md's topic in Advanced Driver Assistance Technologies
Hi fpliptak, I want to check this out further. Please send me a private message with your VIN, updated mileage, best daytime phone number, full name, and dealer name/location. Thanks! Meagan -
Let's unlock this mystery. Have you had a chance to visit your dealer for a diagnosis? Once you do, please let me know, along with your mileage. :) Meagan
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Welcome and congrats, Trout! I'm the current customer service rep on the forum, and I'll be around if you have any questions. :) Meagan
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Do you have another appointment set up to get the firmware update? Please let me know, along with your mileage, and I'll check out some potions. :) Meagan
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Hi Howie411, From your Owner Guide: The typical operating range for your transmitter is approximately 33 feet (10 meters). Vehicles with the remote start feature will have a greater range. One of the following could cause a decrease in operating range: • weather conditions • nearby radio towers • structures around the vehicle • other vehicles parked next to your vehicle The radio frequency used by your remote control can also be used by other short distance radio transmissions, for example amateur radios, medical equipment, wireless headphones, remote controls and alarm systems. If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key. Meagan