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Guest Message by DevFuse

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Bubbling paint on hood near edge


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21 replies to this topic

#1 OFFLINE   vangonebuy

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Posted 09 March 2015 - 12:37 PM

13FFH ruby.

Passenger side front hood near the edge.

About 2 inches from the headlight.

No damage near it.

 

Bubbling rust spot, maybe.

Definitely under the paint.

Thought it was ice at first.

 

 

Not happy.

I'll take a pix tonite.

 









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#2 OFFLINE   hybridbear

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Posted 09 March 2015 - 04:16 PM

13FFH ruby.

Passenger side front hood near the edge.

About 2 inches from the headlight.

No damage near it.

 

Bubbling rust spot, maybe.

Definitely under the paint.

Thought it was ice at first.

 

 

Not happy.

I'll take a pix tonite.

 

Have you been to the dealer yet?


Current Vehicles

2013 Ford Fusion Energi Titanium - White Platinum Metallic

2013 Ford Focus Electric - Ice Storm

315692.png

 

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252543.png167422.png


#3 OFFLINE   vangonebuy

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Posted 09 March 2015 - 06:45 PM

Not yet.

Want a few pix before they pick at it.



#4 OFFLINE   vangonebuy

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Posted 21 March 2015 - 04:06 PM

Called Ford.

Waiting on a call back.

 

But I took a few pix.

This one shows it the best.

Still wax around it too.

gallery_11865_305_11239.jpg


Edited by vangonebuy, 21 March 2015 - 05:03 PM.


#5 OFFLINE   FordService

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Posted 23 March 2015 - 05:48 PM

Called Ford.
Waiting on a call back.
 
But I took a few pix.
This one shows it the best.
Still wax around it too.


Hi vagonebuy,

 

I have to say, that's one of my favorite shades on a vehicle. Have you heard back yet, and do you have an appointment for your dealer scheduled? Please let me know, along with your mileage, and I'll check into some options.

 

Meagan



#6 OFFLINE   murphy

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Posted 23 March 2015 - 06:58 PM

Can't be rust, the hood is made of aluminum.  Check it with a magnet.


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#7 OFFLINE   vangonebuy

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Posted 02 April 2015 - 05:09 AM

Ford Dealer looked it over.

Will fix it. No problems so far. Bring it in next week.

 

I should have mentioned that the bubbling starts under the hood at the fold seam and worked it's way around to the top of the hood.

Small pimple like texture. Many bumps tightly together.

Not sure what caused it. Contamination on the metal before paint or reaction to salt or too much wax. ;)

Something for other to watch for.

 

 

Can't be rust, the hood is made of aluminum.  Check it with a magnet.

That was funny.

Your right. It's not rust.



#8 OFFLINE   tr7driver

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Posted 02 April 2015 - 02:35 PM

Ford had this issue with the aluminum hoods on the 2005-2006 mustang redesign.  They were good about repairing it under warranty for most everyone I talked to that caught it while under warranty.  You can see a lot of mustangs with grey spots on the front edge of the hood where the paint failed. 



#9 OFFLINE   vangonebuy

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Posted 16 April 2015 - 05:14 AM

My Dealer sent it out. They don't do the bodywork.

Repair was completed. Perfect. Really fine work.

Top side and bottom of hood.

 

Had 2 recalls handled while it was there.

Airbag.

Emissions software.

Screwed up the climate controls.

2 temps remained. 0 degrees or 8 degrees.

0 was all A/C full blast.

8 was all heat full.

 

Back to Boomerang Motors.

 

Clearly, service has been the weakest link in the Ford experience for me.



#10 OFFLINE   vangonebuy

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Posted 18 April 2015 - 04:49 PM

Climate was fixed. :) :) :)

 

Now the radio stays on after we leave the car and the key removed... But it's random.

 

I'll live with it. Unless something else comes up.



#11 OFFLINE   hybridbear

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Posted 20 April 2015 - 03:06 PM

Climate was fixed. :) :) :)

 

Now the radio stays on after we leave the car and the key removed... But it's random.

 

I'll live with it. Unless something else comes up.

The radio doesn't turn off when you open the driver's door? This should trigger it to shut down.


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315692.png

 

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252543.png167422.png


#12 OFFLINE   md13ffhguy

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Posted 20 April 2015 - 05:56 PM

The radio doesn't turn off when you open the driver's door? This should trigger it to shut down.

Maybe he's climbing out the window like those NASCAR Fusions?!?!

244968.png


#13 OFFLINE   GrySql

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Posted 20 April 2015 - 07:20 PM

Now the radio stays on after we leave the car and the key removed... But it's random.

Take a look at this SSM, it might have something to do with this condition.

http://fordfusionhyb...s-ssms/?p=88034

 

I looked up Audio Extended Mode:

Audio Extended Play Mode

The audio extended play mode is a feature that enables the audio system after the ignition is off and any door has been opened. When the power button on the FCIM is pressed, the audio system functionality is restored and remains active for a predetermined time. To turn the audio system off, the power button on the FCIM is pressed. The audio extended play mode will be disabled if the battery saver function is enabled.


Edited by GrySql, 20 April 2015 - 07:25 PM.

The Time Machine....
'13 FFH SE - Platinum White
Custom ordered, build date: 11/30/12, delivered: 12/12/12 - Sold: 09/05/15
 

#14 OFFLINE   vangonebuy

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Posted 26 April 2015 - 09:10 AM

Radio ON problem is gone...... Been a week now.

Ghost has moved on.

 

All back to normal.

 

I might fit out the window on a Fusion. No chance on a Camaro.



#15 OFFLINE   Sleddog

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Posted 09 June 2015 - 07:02 PM

Had this same issue right on the leading edge passenger side were the hood ramps up to the next height toward the center.  Took it to the dealer, Ford approved the hood for a re-paint.  I'm always leery of these type of repairs, but they did a great job.

 

The body shop manager said it was corrosion on the aluminum because of a bad prep job.  He said they see quite a bit on the mustangs.


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#16 OFFLINE   corncobs

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Posted 25 June 2015 - 09:17 PM

We have the hood paint issue our Explorer. There are 4 spots two of them rather large.

Car is out of BTB with 40k, the extend warranty doesn't matter and Ford doesn't care (kinda sad actually).
I haven't figured out what to do with it or how the fix but it looks ugly.
2013 Ford Fusion Hybrid SE - Lady in Red
Ruby Red / 505A, Tech Pkg, Rear Sensing System, 18" Luxury Wheels
 
215477.png

#17 OFFLINE   GrySql

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Posted 25 June 2015 - 10:57 PM

We have the hood paint issue our Explorer. There are 4 spots two of them rather large.

Car is out of BTB with 40k, the extend warranty doesn't matter and Ford doesn't care (kinda sad actually).
I haven't figured out what to do with it or how the fix but it looks ugly.

That is too bad the the Dealer just ignores a factory problem.  I was quoted $500 to paint the hood on my FFH.


The Time Machine....
'13 FFH SE - Platinum White
Custom ordered, build date: 11/30/12, delivered: 12/12/12 - Sold: 09/05/15
 

#18 OFFLINE   vangonebuy

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Posted 28 August 2016 - 07:12 AM

Bubbling paint is back.

 

Slightly higher up the hood.

Same side.

Same edge.

 

What is the warranty on paint on a 13 Fusion?



#19 OFFLINE   vangonebuy

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Posted 11 September 2016 - 10:16 AM

Paint is warrantied for 3/36.

I'm at at 40K.

Extended warranty is only covering, if it rusts through the panel.  On a aluminum hood.

 

Contacted Ford customer service for any option.

Playing phone tag for a week or so.

Hopeful I get some offer.



#20 OFFLINE   vangonebuy

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Posted 25 September 2016 - 03:11 PM

Paint is warrantied for 3/36.

I'm at at 40K.

Extended warranty is only covering, if it rusts through the panel.  On a aluminum hood.

 

Contacted Ford customer service for any option.

Playing phone tag for a week or so.

Hopeful I get some offer.

UPDATE:

 

Still playing phone tag on this issue.

Haven't got an answer from Ford. Yes or No.

 

Dealer who covered this 1st paint repair is for 12 month only warranty.

I notice more bubbling paint at 15 month while waxing it.

Extended warranty is NO help for your reference.

 

Dealer handed me off to Ford Customer Service to see what would happen.

 

That started the phone tag.

Ford Service Rep had closed the case. Because we haven't "returned his call".

We've got at least 5 calls into Ford on this.

None of our return calls were answered or replied to.

Very frustrating.

 

Requested  a new Service Rep. this Friday.

Was placed back in the 1st Ford Service Rep's hands. Case was reopened.

 

Funny thing, the 2nd rep couldn't get in touch with the 1st rep either.

1st Ford Rep was to call me on Friday past or on Monday.(tomorrow)

 

Still very hopeful it is considered somewhat covered.

Still love the car.






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