Sync software upgrade (Gen1)

[Automate]

When I go to SyncMyRide for my 2010 FFH (no NAV) it says I'm on version 2 and there is an upgrade to AR3T-14D544-AE Gen1 - V3.1 available but I have to go to the dealer to have it done. In searching the web it seems that at least for other Ford owners they have been able to upgrade using USB. Anyone know how to get the files to upgrade over USB?

 

[TonyHzNV]

Try asking Kim, the in-house Ford IVT rep. She may be able to help with that.

[Automate]

Thanks, sent a PM to FordIVTteam which I think is the account Kim and Rebecca use.

[FordIVTteam]

Thanks for the mention, TonyHzNv! I did receive your PM, Automate. I'll be responding momentarily. :)

 

Kim

[Automate]

Anyone with Gen1 checked for updates recently? According to this http://boards.synccommunity.com/discussions/Welcome_to_SYNC_Owner_to_Owner/Tips_Tricks__Stories/Gen_1_Update_is_finally_here/fordsyncmb/9812.1?nav=messages

there is a new 4.4 version available for some cars.

[hobbla]

Yep I installed the 4.4 gen1 update a few days ago. Mostly improvements with Bluetooth. It will now try to play Bluetooth audio when you start up if that's what you left off on. BT audio now shows song info on the screen (tested with Spotify and play music on android).

 

Oh and it can read texts to you now :)

[GrySql]

Anyone with Gen1 checked for updates recently? According to this http://boards.synccommunity.com/discussions/Welcome_to_SYNC_Owner_to_Owner/Tips_Tricks__Stories/Gen_1_Update_is_finally_here/fordsyncmb/9812.1?nav=messages

there is a new 4.4 version available for some cars.

I posted that a few days ago and know that lots of members on Flex forums have it working and like the improvements.

[Automate]

Well my 2010 FFH (built in 2009) says I have the latest even though I only have version 2.0.. That's why I'm asking.

[TopherC]

Hey Automate,

 

I'm also on version 2 in my 2010 Fusion Hybrid and the dealer wants $100 to upgrade to the 4.4 build. Were you able to get a free USB upgrade?

Edited June 11, 2015 by TopherC

[GrySql]

I have the Sync 4.4 on a USB stick but don't know what good it is for anyone else, it's a 3-part download of 112MB.

[TopherC]

I have the Sync 4.4 on a USB stick but don't know what good it is for anyone else, it's a 3-part download of 112MB.

 

 

Holy cow - would you be willing to upload them to my Dropbox account?

[GrySql]

Holy cow - would you be willing to upload them to my Dropbox account?

Send me a PM...

[Automate]

@TopherC

 

Upgrading version 2.0 is tricky. It has to be done in a two stage process. The first step only works if have a firmware update that is for your specific VIN. Firmware anyone else has used will not work. Once you have upgraded from 2.0 to 3.0 then you can use a generic firmware to upgrade to 4.4.

 

PM Rebecca in http://fordsyncforum.com/ she may be able to help you out..

Edited June 12, 2015 by Automate

[TopherC]

Thanks, Automate. I see in the software I just got that his VIN is specified in the xml file. Without knowing what else is car-specific, it's probably not safe to mess with. I'll check in with Rebecca and see if she can steer me in the right direction.

[FordIVTteam]

@TopherC

 

Upgrading version 2.0 is tricky. It has to be done in a two stage process. The first step only works if have a firmware update that is for your specific VIN. Firmware anyone else has used will not work. Once you have upgraded from 2.0 to 3.0 then you can use a generic firmware to upgrade to 4.4.

 

PM Rebecca in http://fordsyncforum.com/ she may be able to help you out..

 

Thanks for directing TopherC my way, Automate!

 

Thanks, Automate. I see in the software I just got that his VIN is specified in the xml file. Without knowing what else is car-specific, it's probably not safe to mess with. I'll check in with Rebecca and see if she can steer me in the right direction.

 

I see Whitney was able to get this escalated for you while I was out of the office. Once I hear from my support, I'll shoot you a PM on the SYNC forum. :)

 

Rebecca

[TopherC]

So excellent - thanks, Rebecca, Whitney and the FordIVTteam!

[Automate]

Some Sync (Gen1) users have been getting an update to version 4.6. http://fordsyncforum.com/index.php?/topic/5118-sync-46-is-heresort-of/

 

Anyone seeing this in their ford owners site?

 

What is the file name that is available for download?