Jump to content





Welcome to Ford Fusion Hybrid Forum


Sign In  Log in with Facebook

Create Account
Welcome to Ford Fusion Hybrid Forum, like most online communities you must register to view or post in our community, but don't worry this is a simple free process that requires minimal information for you to signup. Be apart of Ford Fusion Hybrid Forum by signing in or creating an account.
  • Start new topics and reply to others
  • Subscribe to topics and forums to get email updates
  • Get your own profile page and make new friends
  • Send personal messages to other members.
 
Guest Message by DevFuse

Posted Image
Register your Fusion Hybrid at the official Ford authorized registry here.


Photo
- - - - -

Rear Middle Seatbelt Locking Issues?

2015 Fusion Seatbelt

  • Please log in to reply
30 replies to this topic

#1 OFFLINE   Sheri McDonough McGondel

Sheri McDonough McGondel

    New Member

  • Hybrid Facebook Member
  • 1 posts

Posted 19 January 2015 - 10:02 AM

Hi There,

Just wondering if anyone else has had any issues with the seatbelts locking.  My 9 year old son was in the middle of the back seat - seatbelt buckled; he was moving around doing something and it unbuckled (not a big deal for a few seconds)... He turned to get something and somehow the seatbelt became locked (would have been nice if he had told me then, not 30 minutes later when we stopped). I tried everything I could think of to loosen the strap... gently fed it back a little to release the locking mechanism - nothing worked and it was so tight around him there was not much slack to work with. God forbid there was an emergency, he was trapped. I tried with the car running, with it off, after driving a a short distance with gentle breaking. NOTHING worked. I finally just had to cut the strap to get him out... he had marks on his waist from it - like a burn - nothing bad, but enough that you could see it plainly.

 

Has anyone else had any problems w/their Fusion seatbelts? Ours is brand new - 2015; we've only had it since Sept 2014.

 

Thanks!









Lose this advertisement by becoming a member. Click here to create a free account.


#2 OFFLINE   Texasota

Texasota

    Fusion Hybrid Enthusiast

  • Fusion Hybrid Member
  • 977 posts
  • Region:U.S. Northern Plains
  • Location:Minnesota
  • Current Vehicle:Ford Fusion S Hybrid
  • My Hybrid's Year:2015

Posted 19 January 2015 - 01:40 PM

I finally just had to cut the strap to get him out... he had marks on his waist from it - like a burn - nothing bad, but enough that you could see it plainly.

 

I went out and tried an experiment on my rear center belt.  I pulled as hard as I could on the belt while it was buckled. I am a strong guy so I had it very tight but it still released easily when I pushed the red button.

 

After you cut it would it then release properly?  If you still can't release it (after cutting), then it sounds like it is defective and may be defective regardless.  I would suggest your have you dealer look at it.

 

There is another possibility here.  It is easy to hook that center belt incorrectly into the receptacle for the right rear passenger and that make it harder to reach the button to release it.  Any chance it was inserted into the wrong receptacle? I tried that on mine also, with lots of tension, and even though it was harder to reach the button with my finger it still released properly.


Edited by Texasota, 19 January 2015 - 01:52 PM.


#3 OFFLINE   GrySql

GrySql

    Fusion Hybrid Fanatic

  • Fusion Hybrid Member
  • 3,168 posts
  • Region:Decline
  • Location:So Cal
  • Current Vehicle:Yes
  • My Hybrid's Year:Decline

Posted 19 January 2015 - 02:28 PM

You'll need to see your Dealer about this.  In your behalf I sent a PM to our Forum Ford Rep Meagan, she should contact you soon.

 

The only Ford reference I could find about any seatbelt issue was this one:

 

32292  2013 Fusion/MKZ Rear 60/40 Seatback Stuck In Folded-Down Position
Some 2013 Fusion/MKZ vehicles may exhibit the 60 percent section of the 60/40 split rear seat backrest stuck in the folded down position. This condition may occur when the rear center safety belt is buckled over an empty seat, and the 60 percent seat backrest is folded down. To release the seatback, lift the 60 percent seatback slightly to gain access to the center seat belt buckle. Release the belt buckle latch and allow the safety belt to retract. Fold up the seat backrest and latch into position. Inspect seat belt for damages to webbing or stop button and verify proper function. If stop button is damaged, use service kit YR3Z-6365070-AA. Advise the customer to ensure the rear center safety belt is not buckled before folding the 60 percent seat backrest down.
EFFECTIVE DATE: 27-JUNE-2013


  • hybridbear likes this
The Time Machine....
'13 FFH SE - Platinum White
Custom ordered, build date: 11/30/12, delivered: 12/12/12 - Sold: 09/05/15
 

#4 OFFLINE   tr7driver

tr7driver

    Fusion Hybrid Enthusiast

  • Fusion Hybrid Member
  • 497 posts
  • Region:Decline
  • Location:Illinois
  • Current Vehicle:Fusion Ti Hybrid, C-Max Energi, Mustang GT convertible, Triumph TR7 convertible, Toyota Highlander
  • My Hybrid's Year:2014

Posted 19 January 2015 - 02:28 PM

Take it to the dealer.  I that the same issue, had to cut the belt to get my daughter out, with a 5 year old Toyota and it was replaced under warranty even thought the car was out of warranty because the seat belts fall under different safety rules. 



#5 OFFLINE   FordService

FordService

    Fusion Hybrid Enthusiast

  • Official Ford Motor Co.
  • 410 posts
  • Region:Decline
  • Location:Dearborn, Michigan
  • Current Vehicle:Model T
  • My Hybrid's Year:Decline

Posted 27 January 2015 - 04:01 PM

Hi There,

Just wondering if anyone else has had any issues with the seatbelts locking.  My 9 year old son was in the middle of the back seat - seatbelt buckled; he was moving around doing something and it unbuckled (not a big deal for a few seconds)... He turned to get something and somehow the seatbelt became locked (would have been nice if he had told me then, not 30 minutes later when we stopped). I tried everything I could think of to loosen the strap... gently fed it back a little to release the locking mechanism - nothing worked and it was so tight around him there was not much slack to work with. God forbid there was an emergency, he was trapped. I tried with the car running, with it off, after driving a a short distance with gentle breaking. NOTHING worked. I finally just had to cut the strap to get him out... he had marks on his waist from it - like a burn - nothing bad, but enough that you could see it plainly.

 

Has anyone else had any problems w/their Fusion seatbelts? Ours is brand new - 2015; we've only had it since Sept 2014.

 

Thanks!

I did some research into this, and here's what I found. I highlighted the relevant parts.

 

 

Safety Belt Locking Modes

WARNINGS After any vehicle crash, the safety belt system at all passenger seating positions must be checked by an authorized dealer to verify that the automatic locking retractor feature for child seats is still functioning properly. In addition, all safety belts should be checked for proper function.

Belt and retractor assembly must be replaced if the safety belt assembly automatic locking retractor feature or any other safety belt function is not operating properly when checked by an authorized dealer. Failure to replace the belt and retractor assembly could increase the risk of injury in crashes. All safety restraints in the vehicle are combination lap and shoulder belts.

 

The driver safety belt has the vehicle sensitive locking mode. The front outboard passenger and rear seat safety belts have both the vehicle sensitive locking mode and the automatic locking mode.

Vehicle Sensitive Mode

This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement. For example, if the driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of about 5 mph (8 km/h) or more, the combination safety belts will lock to help reduce forward movement of the driver and passengers. In addition, the retractor is designed to lock if the webbing is pulled out too quickly. If this occurs, let the belt retract slightly and pull webbing out again in a slow and controlled manner.

 

Automatic Locking Mode

In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. When to Use the Automatic Locking Mode This mode should be used any time a child safety seat, except a booster, is installed in passenger front or rear seating positions. Children 12 years old and under should be properly restrained in a rear seating position whenever possible. See Child Safety (page 13).

 

How to Use the Automatic Locking Mode Non-inflatable safety belts
1. Buckle the combination lap and shoulder belt.

2. Grasp the shoulder portion and pull downward until the entire belt is pulled out. As the belt retracts, you will hear a clicking sound. This indicates the safety belt is now in the automatic locking mode.

How to Disengage the Automatic Locking Mode

Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode.

If you haven't already, I recommend heading to your dealer to have this looked into. Once you have an appointment set up, please send me a private message with your VIN, mileage, best daytime phone number, full name, and dealer name/location.

 

 

You'll need to see your Dealer about this.  In your behalf I sent a PM to our Forum Ford Rep Meagan, she should contact you soon.

 

...

Thanks!

 

Meagan


  • hybridbear and GrySql like this

#6 OFFLINE   Jeepgeek77

Jeepgeek77

    New Member

  • Fusion Hybrid Member
  • 3 posts
  • Region:Decline
  • Location:Fort Benning ga
  • Current Vehicle:Fusion hybrid
  • My Hybrid's Year:2013

Posted 22 March 2015 - 08:12 AM

I just had this same issue. I couldn't raise the 60% seat and I took it to ford. They cut my seatbelt to get the seat up and now want to charge me $377 for a new seatbelt. Also, the driver side grab handle won't retract, a little spring broke. They want $170 for that. I'm not doing either but I am upset about the seatbelt issue. They cut it without asking me. I feel like this is a ford issue and I shouldn't have to pay for their engineering flaw. It is a 2013 with 47,000+ miles.

#7 OFFLINE   hybridbear

hybridbear

    Fusion Hybrid Fanatic

  • Moderator
  • PipPipPipPipPip
  • 4,915 posts
  • Region:U.S. Northern Plains
  • Location:Minneapolis, MN
  • Current Vehicle:2013 Focus Electric, 2013 Fusion Energi Titanium
  • My Hybrid's Year:2013

Posted 22 March 2015 - 12:47 PM

I just had this same issue. I couldn't raise the 60% seat and I took it to ford. They cut my seatbelt to get the seat up and now want to charge me $377 for a new seatbelt. Also, the driver side grab handle won't retract, a little spring broke. They want $170 for that. I'm not doing either but I am upset about the seatbelt issue. They cut it without asking me. I feel like this is a ford issue and I shouldn't have to pay for their engineering flaw. It is a 2013 with 47,000+ miles.

Get our local Ford rep involved. Search for username FordService and send her a PM. Have you communicated to the dealer that you did not authorize them to cut the seat belt and charge you for it? I would point out to the dealer the SSM listed in an earlier post to show that Ford recognizes this issue and does not instruct the dealer to cut the seat belt to fix it. The dealer did not follow Ford's diagnostic/repair procedure when they cut the seat belt.


Edited by hybridbear, 22 March 2015 - 12:49 PM.

  • GrySql and corncobs like this

Current Vehicles

2013 Ford Fusion Energi Titanium - White Platinum Metallic

2013 Ford Focus Electric - Ice Storm

315692.png

 

Previous Vehicles

2013 Ford Fusion Hybrid SE x2

252543.png167422.png


#8 OFFLINE   acdii

acdii

    Fusion Hybrid Legal Resident

  • Fusion Hybrid Member
  • 8,174 posts
  • Region:U.S. Great Lakes
  • Location:Harvard
  • Current Vehicle:2013 HyTi, 2013 Flex EbTi
  • My Hybrid's Year:2013

Posted 25 March 2015 - 08:39 PM

The left seat belt in the new Focus did that yesterday. Locked up where it will not move. They ordered a new one and should have it in by Friday. 


Drive Smarter, Not Faster

Posted Image
https://www.facebook.../12595DesertRat

#9 OFFLINE   Charrua

Charrua

    Fusion Hybrid Member

  • Fusion Hybrid Member
  • 59 posts
  • Region:U.S. Great Lakes
  • Location:Michigan
  • Current Vehicle:2013 Fusion Hybrid

Posted 06 April 2015 - 12:16 PM

I had the rear middle seat-belt locked up for many months (maybe even since it was new). Every time a passenger tried to use it they couldn't because it would not pull out. When I took it to the dealer for the 30,000 mile oil change and tire rotation I asked them to also fix the seat-belt. I went to show them how it was locked up but it worked perfectly fine.

 

I'm sure it will re-occur soon. At mile 36,001.


180840.png


#10 OFFLINE   jnash

jnash

    New Member

  • Fusion Hybrid Member
  • 2 posts
  • Region:Decline
  • Location:Houston
  • Current Vehicle:2013 fusion
  • My Hybrid's Year:Decline

Posted 05 May 2015 - 08:12 PM

Hi There,
Just wondering if anyone else has had any issues with the seatbelts locking.  My 9 year old son was in the middle of the back seat - seatbelt buckled; he was moving around doing something and it unbuckled (not a big deal for a few seconds)... He turned to get something and somehow the seatbelt became locked (would have been nice if he had told me then, not 30 minutes later when we stopped). I tried everything I could think of to loosen the strap... gently fed it back a little to release the locking mechanism - nothing worked and it was so tight around him there was not much slack to work with. God forbid there was an emergency, he was trapped. I tried with the car running, with it off, after driving a a short distance with gentle breaking. NOTHING worked. I finally just had to cut the strap to get him out... he had marks on his waist from it - like a burn - nothing bad, but enough that you could see it plainly.
 
Has anyone else had any problems w/their Fusion seatbelts? Ours is brand new - 2015; we've only had it since Sept 2014.
 
Thanks!

This exact same thing just happened to my daughter in a 2013 Fusion. I tried diligently to lift her to provide slack to slowly pull out more strap but the tightness of the belt was cutting in so tight. I tried to pull the seat back down hoping that might relieve enough tension. That made it worse so I cut the belt to free her as she was in pain.
I wish I'd taken a photo to show the problem.
Has anyone had success with ford replacing the centre belt under warranty?

#11 OFFLINE   GrySql

GrySql

    Fusion Hybrid Fanatic

  • Fusion Hybrid Member
  • 3,168 posts
  • Region:Decline
  • Location:So Cal
  • Current Vehicle:Yes
  • My Hybrid's Year:Decline

Posted 05 May 2015 - 10:20 PM

This exact same thing just happened to my daughter in a 2013 Fusion. I tried diligently to lift her to provide slack to slowly pull out more strap but the tightness of the belt was cutting in so tight. I tried to pull the seat back down hoping that might relieve enough tension. That made it worse so I cut the belt to free her as she was in pain.
I wish I'd taken a photo to show the problem.
Has anyone had success with ford replacing the centre belt under warranty?

This is the only reference to that type thing that Ford has published that I know of.

SSM 32292


The Time Machine....
'13 FFH SE - Platinum White
Custom ordered, build date: 11/30/12, delivered: 12/12/12 - Sold: 09/05/15
 

#12 OFFLINE   jnash

jnash

    New Member

  • Fusion Hybrid Member
  • 2 posts
  • Region:Decline
  • Location:Houston
  • Current Vehicle:2013 fusion
  • My Hybrid's Year:Decline

Posted 06 May 2015 - 01:50 PM

Thanks for that GrySql, I'm pleased to report that Tommie Vaughn Ford here in Houston, TX has agreed to replace the rear center seat belt under warranty, it goes in to the shop this Friday!


  • GrySql likes this

#13 OFFLINE   Benjamin Kenney

Benjamin Kenney

    New Member

  • Hybrid Facebook Member
  • 4 posts
  • Region:U.S. Southern Plains
  • Location:San Antonio
  • Current Vehicle:2013 Fusion
  • My Hybrid's Year:2013

Posted 28 December 2015 - 03:51 PM

I did some research into this, and here's what I found. I highlighted the relevant parts.

 

If you haven't already, I recommend heading to your dealer to have this looked into. Once you have an appointment set up, please send me a private message with your VIN, mileage, best daytime phone number, full name, and dealer name/location.

 

 

Thanks!

 

Meagan

 

Im having this issue with my '13 Ford Fusion 2.0L EcoBoost... I put the seat down and the 60 of the 40/60 is stuck down, so I called ford and they said to leave it for a few days and they'd tell me how much it would cost to repair. I currently have about 70k, so he said it was out of warranty.



#14 OFFLINE   FordService

FordService

    Fusion Hybrid Enthusiast

  • Official Ford Motor Co.
  • 410 posts
  • Region:Decline
  • Location:Dearborn, Michigan
  • Current Vehicle:Model T
  • My Hybrid's Year:Decline

Posted 29 December 2015 - 11:52 AM

 

Im having this issue with my '13 Ford Fusion 2.0L EcoBoost... I put the seat down and the 60 of the 40/60 is stuck down, so I called ford and they said to leave it for a few days and they'd tell me how much it would cost to repair. I currently have about 70k, so he said it was out of warranty.

 

Thanks for reaching out. I want to check out some additional assistance. Please private message me your VIN, best daytime phone number, full name, and dealer name/location.

 

Meagan


  • GrySql likes this

#15 OFFLINE   Benjamin Kenney

Benjamin Kenney

    New Member

  • Hybrid Facebook Member
  • 4 posts
  • Region:U.S. Southern Plains
  • Location:San Antonio
  • Current Vehicle:2013 Fusion
  • My Hybrid's Year:2013

Posted 30 December 2015 - 10:53 AM

 

Thanks for reaching out. I want to check out some additional assistance. Please private message me your VIN, best daytime phone number, full name, and dealer name/location.

 

Meagan

Thank you! Just replied



#16 OFFLINE   Benjamin Kenney

Benjamin Kenney

    New Member

  • Hybrid Facebook Member
  • 4 posts
  • Region:U.S. Southern Plains
  • Location:San Antonio
  • Current Vehicle:2013 Fusion
  • My Hybrid's Year:2013

Posted 02 January 2016 - 04:20 PM

 

Thanks for reaching out. I want to check out some additional assistance. Please private message me your VIN, best daytime phone number, full name, and dealer name/location.

 

Meagan

 

 

PMed you



#17 OFFLINE   John Angelotti

John Angelotti

    New Member

  • Hybrid Facebook Member
  • 3 posts

Posted 11 January 2016 - 12:23 PM

I am really sad to report, but I have had the same issue with the 60/40 seat in the rear of my 2013 Fusion Energy. But because I have 60K miles on the car, the dealer has informed me that the seatbelt is no longer covered. 

This issue is well reported around the internet as being a problem. Of course, I would not have thought to look BEFORE folding the seat down, since you would not expect this to be a problem. 

 

I was able to get the issue resolved buy moving the front seats out of the way, removing the bottom of the seat from the car, unbolting the lower seat belt mount and then return the seat back to the correct location. Then I was able to re-produce the issue of the belt going into autolock every time I lower the seatback. 

 

I am really sad that Ford, who has been using/making/buying seatbelts for a very long time, is not willing to replace this device as a safety issue. 

 

Being a father that takes my child, in her car seat, with me many places, if I had taken the car seat out, folded down the seatback and tried to return the back, it would not have, leaving me with no place to put the car seat and take my daughter home with me. She is too small to sit in the front seat, the 40% side of the back seat is too small to fit her car seat in... I would have been stuck. Waiting for my wife to show up. How is this OK with Ford? Something as simple and basic as a seatbelt. 

 

Anyhow, I was able to also confirm that if I buckle the center belt before I lower the back, when I go to lift the back, the belt stops the seat, but I can at least reach under and unbuckle the belt so I can return the seat upright and the autolock turns off. 



#18 OFFLINE   tr7driver

tr7driver

    Fusion Hybrid Enthusiast

  • Fusion Hybrid Member
  • 497 posts
  • Region:Decline
  • Location:Illinois
  • Current Vehicle:Fusion Ti Hybrid, C-Max Energi, Mustang GT convertible, Triumph TR7 convertible, Toyota Highlander
  • My Hybrid's Year:2014

Posted 11 January 2016 - 02:33 PM

I am really sad to report, but I have had the same issue with the 60/40 seat in the rear of my 2013 Fusion Energy. But because I have 60K miles on the car, the dealer has informed me that the seatbelt is no longer covered. 

This issue is well reported around the internet as being a problem. Of course, I would not have thought to look BEFORE folding the seat down, since you would not expect this to be a problem. 

 

I was able to get the issue resolved buy moving the front seats out of the way, removing the bottom of the seat from the car, unbolting the lower seat belt mount and then return the seat back to the correct location. Then I was able to re-produce the issue of the belt going into autolock every time I lower the seatback. 

 

I am really sad that Ford, who has been using/making/buying seatbelts for a very long time, is not willing to replace this device as a safety issue. 

 

Being a father that takes my child, in her car seat, with me many places, if I had taken the car seat out, folded down the seatback and tried to return the back, it would not have, leaving me with no place to put the car seat and take my daughter home with me. She is too small to sit in the front seat, the 40% side of the back seat is too small to fit her car seat in... I would have been stuck. Waiting for my wife to show up. How is this OK with Ford? Something as simple and basic as a seatbelt. 

 

Anyhow, I was able to also confirm that if I buckle the center belt before I lower the back, when I go to lift the back, the belt stops the seat, but I can at least reach under and unbuckle the belt so I can return the seat upright and the autolock turns off. 

This is a safety issue and should be covered.  PM the Ford Service contacts (I think they are away "temporarily";  whatever that means) when they get back. 



#19 OFFLINE   corncobs

corncobs

    Fusion Hybrid Fanatic

  • Fusion Hybrid Member
  • 2,836 posts
  • Region:U.S. Great Lakes
  • Location:Chicago NW Burbs
  • Current Vehicle:2013 FFH
  • My Hybrid's Year:2013

Posted 11 January 2016 - 04:07 PM

This is a safety issue and should be covered.  PM the Ford Service contacts (I think they are away "temporarily";  whatever that means) when they get back. 


Auto show duty .... maybe?

But good advice to get Ford Service involved.
2013 Ford Fusion Hybrid SE - Lady in Red
Ruby Red / 505A, Tech Pkg, Rear Sensing System, 18" Luxury Wheels
 
215477.png

#20 OFFLINE   John Angelotti

John Angelotti

    New Member

  • Hybrid Facebook Member
  • 3 posts

Posted 11 January 2016 - 05:23 PM

I dont have a problem getting them involved, but last time they said take it to the dealer... Well that worked well for me... The customer. The Dealer sucks and Ford wants me to let them deal with it. lol 

 

This car / service has been trying on me, that is for sure. 






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

Privacy Policy Terms of Service ·