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Guest Message by DevFuse

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Register your Fusion Hybrid at the official Ford authorized registry here.


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New Transmission


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108 replies to this topic

#101 OFFLINE   Texasota

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Posted 13 April 2015 - 10:02 PM

I have been catching up with some of my magazine reading and noticed that the April issue of Consumer Reports published the reliability data that shows the problematic areas for all cars broken down by model year. This data comes from the surveys that are returned from car owners and I think last year they did not publish this detailed data in the April issue. Instead, they tried to sell that data to create additional revenue. I am guessing they received a boat load of complaints and resumed publishing this data since it is now again present in the April 2015 issue.

 

Anyway, the 2013 and 2014 FFHs received a top rating for Transmission-Major and a top rating for Transmission-Minor.  If there is a trend in transmission failures for the FFH, then it is not yet showing up in the survey data being returned to Consumer Reports by FFH owners.


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#102 OFFLINE   GrayStrider

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Posted 28 April 2015 - 07:44 PM

While at my dealership on 4/3/2015 for oil change and tire rotation I asked my service manager if they have had any FFH transmissions failures that required replacement and he said none. That was reassuring and a much more encouraging story as compared to conversations with him regarding the DCT transmissions in the Focus.

Stopped by our service department yesterday - my car was their second FFH transmission replacement.  They've done two since mine, and have another coming in this week.  We were assured that they now know of a manufacturing issue in the original transmissions, and that the new one they replaced it with does not have the issue.  Still falls under the same warranty - 8 years/100K miles from purchase of car, even though it's a new transmission.  Really wish they'd consider an update on the warranty since it's a new major part, but I guess I should be happy that the replacement cost me nothing.


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2013 Ford Fusion SE Hybrid, Sterling Gray, Luxury Package, Moonroof, Navigation, MFT, Rear Sensing System - LOVE IT!

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#103 OFFLINE   jeff_h

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Posted 28 April 2015 - 07:58 PM

                                                                                                           the replacement cost me nothing.

                                                                                                      ^^^^^^^^^^^^

Sorry you had to deal with the major repair, but very glad to hear this part!  :happy feet:


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2013 Fusion Titanium Energi Deep Impact Blue

 

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#104 OFFLINE   GrayStrider

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Posted 29 April 2015 - 12:40 AM

It was also great that the dealership covered the cost of the rental while we were waiting on the part, which took close to a month to receive and install.


2013 Ford Fusion SE Hybrid, Sterling Gray, Luxury Package, Moonroof, Navigation, MFT, Rear Sensing System - LOVE IT!

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#105 OFFLINE   hybridbear

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Posted 29 April 2015 - 08:01 AM

Stopped by our service department yesterday - my car was their second FFH transmission replacement.  They've done two since mine, and have another coming in this week.  We were assured that they now know of a manufacturing issue in the original transmissions, and that the new one they replaced it with does not have the issue.  Still falls under the same warranty - 8 years/100K miles from purchase of car, even though it's a new transmission.  Really wish they'd consider an update on the warranty since it's a new major part, but I guess I should be happy that the replacement cost me nothing.

Your car didn't qualify for the 10/150 CARB warranty? I know someone had thoroughly researched this but I'm still confused...


Current Vehicles

2013 Ford Fusion Energi Titanium - White Platinum Metallic

2013 Ford Focus Electric - Ice Storm

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2013 Ford Fusion Hybrid SE x2

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#106 OFFLINE   TonyHzNV

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Posted 29 April 2015 - 04:01 PM

Your car didn't qualify for the 10/150 CARB warranty? I know someone had thoroughly researched this but I'm still confused...

It was I that researched the CARB stuff. Only AT PZEVs qualify for that which are the Energi and C-Max plug ins, not the FFH. And....even under CARB, 10/150 only applies to the HVB. The eCVT is only covered for 7 yrs/70k miles per the CARB warranty and only for plug-ins Energi & C-Max. The Ford hybrid specific component warranty of 8 yrs/100k miles is the best you're gonna get.

 

Edit: again, for the Energi and C-Max plug-ins only, in CARB states, if your car fails a smog check for any reason for 15 years/150K miles, Ford is required to fix it free of charge so that it will pass a smog check because that is part of the AT PZEV certification requirement.

 

These things don't apply to the FFH because the FFH is certified in California (and CARB states) as a ULEV and NOT an AT PZEV.


Edited by TonyHzNV, 29 April 2015 - 09:05 PM.

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2013 F-150 XLT Super Cab Ingot Silver Metallic/Gray Cloth, 302A, 5.0L V8, 7100# GVWR Pkg, Tailgate Step, Cloth Bucket Seats. Build Date: 01/25/13

2014 Fusion SE Hybrid, Ruby Red Tinted Clearcoat/Charcoal Black Cloth, SE Appearance Pkg, Rear Spoiler, 18" Premium Sport Wheels, Tech/MFT Pkg, Rear View Camera, Reverse Sensing Sys, Adaptive Cruise Control, Nav System. Build Date: 11/25/13, Sync Version: 3.8 (w/nav)

Previous (Ford) Vehicles: 1995 Contour, 1999 Explorer Sport, 2002 Explorer XLS 4x4, 2003 Expedition XLT 4x4, 2007 F-150 XLT 4x4, 2007 Fusion SEL, 2012 Fusion SEL

 

"Do What You Can, For Who You Can, With What You Have, and What You Know"


#107 OFFLINE   GrayStrider

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Posted 31 May 2017 - 12:12 AM

Haven't been on in a long while.  Had the new transmission put in at dealer cost at the 49K mile mark on our Job 1 2013 FFH, back in early 2015.  Earlier this month during a routine oil change, we were told there's a trans fluid leak.  About a week later we got it in to the dealer and they said they'd need to do a $1600+ repair job to fix the leak. Seriously?  What is it with the transmissions on this car?  I'm wondering if we need to contact Ford about this (not the dealer, someone higher up) and see what assistance we can get.  We haven't had it fixed yet.  Suggestions?  My husband spoke to the shop where we have our Saturn VUE serviced and they thought it to be rather odd that we'd be having a second transmission issue, and it's rather curious that each time it's been at about the 49K mark on each transmission where there's a problem.  Help!!


2013 Ford Fusion SE Hybrid, Sterling Gray, Luxury Package, Moonroof, Navigation, MFT, Rear Sensing System - LOVE IT!

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#108 OFFLINE   lolder

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Posted 31 May 2017 - 08:18 AM

The transmission is warranted for 8/100,000 y/m. Ford brought the manufacture of the Japanese Aisin hybrid transmission in house in 2013. It was supposed to be "improved". It was not. They had early internal bearing failures ( the grinding ) and case oil leaks. If you're within the warranty, demand that it be covered. If not, rant and rave to Ford particularly in their new car show room. You'll probably get arrested but what the hell.


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#109 OFFLINE   GrayStrider

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Posted 03 June 2017 - 12:13 AM

I will look into this as we are very close to the 100K mark.  Thanks.


2013 Ford Fusion SE Hybrid, Sterling Gray, Luxury Package, Moonroof, Navigation, MFT, Rear Sensing System - LOVE IT!

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