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Guest Message by DevFuse

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Register your Fusion Hybrid at the official Ford authorized registry here.


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New Transmission


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108 replies to this topic

#21 OFFLINE   tr7driver

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Posted 20 January 2015 - 09:42 AM

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#22 OFFLINE   GrayStrider

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Posted 24 January 2015 - 01:02 AM

Car is still in the shop - they've had it since we dropped it off Thursday evening, January 15. Our service advisor got us a 10 day rental (a Mazda 5).  Our largest concern is this happening again.  We drive a lot (a 68 mile commute 5 days a week), and we're at 49K miles after 2.25 years of ownership.  We didn't buy an extended warranty. I don't want to be looking at a 7K repair in another 2.25 years. Anyone else with the same problem with theirs?


2013 Ford Fusion SE Hybrid, Sterling Gray, Luxury Package, Moonroof, Navigation, MFT, Rear Sensing System - LOVE IT!

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#23 OFFLINE   Wingmn

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Posted 24 January 2015 - 07:43 AM

I'm pretty sure I have a job 1.  I live in the Pacific Northwest, and steep hills, mountains, and the like are a normal part of my every day drive, we only have 17k on ours right now, but I try my best to get the most MPGs out of each tank...  So, I can probably expect mine to fail.  I've done the long down hill in EV only a few times coming back from the mountains.  It's a game to me to try to keep it in EV...  oh well.  I do have the extended warranty as well, so... 


2013 Ford Fusion SE Hybrid

Deep Impact Blue

Equipment Group 505A (Luxury Pkg/Heated Seats)

SE Hybrid Tech/My Ford Touch Pkg

Rear View Camera

Reverse Sensing System

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Bought Used 12 Aug 2013


#24 OFFLINE   hybridbear

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Posted 25 January 2015 - 04:18 PM

Anyone else with the same problem with theirs?

I don't think anyone else has come here & reported issues. I recall one C-Max owner with a similar issue.

Do you spend a lot of time driving down steep grades in EV mode?

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2013 Ford Focus Electric - Ice Storm

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#25 OFFLINE   GrayStrider

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Posted 25 January 2015 - 11:03 PM

Have only been up to the mountains a couple of times in the two years we've had the car, so it's not that.  We're never in EV mode for an extended amount of time.  Only getting 37+ mpg because of it.


2013 Ford Fusion SE Hybrid, Sterling Gray, Luxury Package, Moonroof, Navigation, MFT, Rear Sensing System - LOVE IT!

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#26 OFFLINE   corncobs

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Posted 25 January 2015 - 11:46 PM

Have only been up to the mountains a couple of times in the two years we've had the car, so it's not that.  We're never in EV mode for an extended amount of time.  Only getting 37+ mpg because of it.


Maybe it will get better now!? Who knows maybe there was an issue during manufacturing and prevented the eCVT from functioning correctly without the computer detecting it.

Some part slightly out of alignment causing more friction than normal.
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2013 Ford Fusion Hybrid SE - Lady in Red
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#27 OFFLINE   GrayStrider

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Posted 01 February 2015 - 12:51 AM

STILL waiting on parts.  They've had my car since January 15.


2013 Ford Fusion SE Hybrid, Sterling Gray, Luxury Package, Moonroof, Navigation, MFT, Rear Sensing System - LOVE IT!

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#28 OFFLINE   Peter Davio

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Posted 01 February 2015 - 10:09 AM

Good thing I have a 125K mile warranty!

Wow, that isn't quite three years driving for me.  The 2013 FFH I am looking at, hard, has almost 35K on it now, but has Ford's CPO 7yr/100K mile extended warranty on it. 
Any other HIGH mileage drivers out there?  my daily commute is 75 miles one way, and my current Mazda Millenia is KILLING me, but I don't want to get into a car where I may have some long term reliability concerns, and I expect to hold on to my next car for about 7 years, or 300K miles. 


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#29 OFFLINE   jeff_h

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Posted 01 February 2015 - 11:23 AM

Any other HIGH mileage drivers out there?  my daily commute is 75 miles one way,

 

Yes - mine is 58-63 miles each way (depending on route)... drove the 2010 FFH for 145k miles over 3 1/2 years (that car still going well at 195k), drove the 2013 FFH for 51 weeks and 35k miles and it was also great but sold it when I found the 2013 FFE for 12k off of MSRP and went for it.  That one now has 41k miles after 13 months and all is well.  So yes while others have had issues I don't think it's been more frequent than other makes/models (my wife's old Mazda was on transmission #3 when we sold it at 66k miles), so personally I would recommend the FFH to others.


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2013 Fusion Titanium Energi Deep Impact Blue

 

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#30 OFFLINE   GrayStrider

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Posted 01 February 2015 - 01:25 PM

Good thing I have a 125K mile warranty!

Can you purchase an extended warranty after the fact?  I'm well past the 3 year/36K warranty.


2013 Ford Fusion SE Hybrid, Sterling Gray, Luxury Package, Moonroof, Navigation, MFT, Rear Sensing System - LOVE IT!

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#31 OFFLINE   GrySql

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Posted 01 February 2015 - 01:55 PM

Can you purchase an extended warranty after the fact?  I'm well past the 3 year/36K warranty.

Don't think you can from Ford.

STILL waiting on parts.  They've had my car since January 15.

Do you have Meagan, our Ford Rep, working with you on this eCVT replacement?  Someone in the Service/Supply chain needs a nudge (or worse) to get things moving with this.


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The Time Machine....
'13 FFH SE - Platinum White
Custom ordered, build date: 11/30/12, delivered: 12/12/12 - Sold: 09/05/15
 

#32 OFFLINE   lolder

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Posted 01 February 2015 - 02:38 PM

Can you purchase an extended warranty after the fact?  I'm well past the 3 year/36K warranty.

I think the hybrid components including the eCVT are guaranteed for 10 years and 150K miles in California. Read your warranty.


Edited by lolder, 01 February 2015 - 08:56 PM.


#33 OFFLINE   TonyHzNV

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Posted 01 February 2015 - 02:49 PM

I think the hybrid components including the eCVT are guaranteed for 10 years and 150K miles in California. Reed your warranty.

At a minimum, 8 yrs/100K miles. See here: http://fordfusionhyb...ion/#entry92314

Pretty sure the 10 yrs/150K warranty in CARB (California Air Resources Board) States is only for the HVB. Will have to do some research....
 

Vehicles Eligible for Standard California Emission Warranty Coverage
 
Standard California emission warranty coverage applies if your vehicle meets the following two requirements:
 
• Your vehicle is registered in a state* that has adopted and is enforcing California emission warranty regulations applicable for your vehicle at the time of repair, and
 
• Your vehicle is certified for sale in California as indicated on the vehicle emission control information label.
 
*Subject to change, the following states have adopted and are enforcing standard California emission warranty regulations: California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont and Washington (NOTE: New York adopted California emissions standards, but not the standard California Emissions Warranty)
 
Vehicles Eligible for California Advanced Technology (AT) Partial Zero Emission Vehicle (PZEV) Emission Warranty Coverage
 
California Advanced Technology (AT) Partial Zero Emission Vehicle (PZEV) extended emission warranty coverage applies if your vehicle meets the following two requirements:
 
• Your vehicle is registered in a state** that has adopted and is enforcing California AT PZEV emissions warranty regulations applicable to your vehicle at the time of repair, and
 
• Your vehicle is certified as an AT PZEV in California as indicated on the vehicle emission control information label.
 
**Subject to change, the following states have adopted and are enforcing California AT PZEV emission warranty regulations: California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island and Vermont (NOTE: Oregon has adopted only the California AT PZEV high-voltage battery warranty (10 yrs/150,000 miles; standard California emissions warranty coverage applies to all other emission components.) (NOTE: Delaware, Pennsylvania and Washington did not adopt the California AT PZEV emission warranty; standard California emission warranty coverage applies to all emission components).
 

Note: The above paragraphs were taken from the 2015 warranty guide as it contains the latest information. Please see the respective warranty guide for your model year.

 

Many hybrid components have extended coverage in CARB States as listed above, but the eCVT is NOT on the list. See the CARB States component coverage beginning on pg 26 of the 2013, 2014 and 2015 Warranty Guides.

Attached Files


Edited by TonyHzNV, 02 February 2015 - 04:44 PM.

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2013 F-150 XLT Super Cab Ingot Silver Metallic/Gray Cloth, 302A, 5.0L V8, 7100# GVWR Pkg, Tailgate Step, Cloth Bucket Seats. Build Date: 01/25/13

2014 Fusion SE Hybrid, Ruby Red Tinted Clearcoat/Charcoal Black Cloth, SE Appearance Pkg, Rear Spoiler, 18" Premium Sport Wheels, Tech/MFT Pkg, Rear View Camera, Reverse Sensing Sys, Adaptive Cruise Control, Nav System. Build Date: 11/25/13, Sync Version: 3.8 (w/nav)

Previous (Ford) Vehicles: 1995 Contour, 1999 Explorer Sport, 2002 Explorer XLS 4x4, 2003 Expedition XLT 4x4, 2007 F-150 XLT 4x4, 2007 Fusion SEL, 2012 Fusion SEL

 

"Do What You Can, For Who You Can, With What You Have, and What You Know"


#34 OFFLINE   lolder

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Posted 02 February 2015 - 06:50 AM

I stand corrected about the eCVT warranty.



#35 OFFLINE   GrySql

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Posted 02 February 2015 - 06:02 PM

It's interesting that in the CARB coverage the PHEV Transmission Assembly is covered but not the HEV.


The Time Machine....
'13 FFH SE - Platinum White
Custom ordered, build date: 11/30/12, delivered: 12/12/12 - Sold: 09/05/15
 

#36 OFFLINE   GrySql

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Posted 02 February 2015 - 06:15 PM

Car is still in the shop - they've had it since we dropped it off Thursday evening, January 15. Our service advisor got us a 10 day rental (a Mazda 5).  Our largest concern is this happening again.  We drive a lot (a 68 mile commute 5 days a week), and we're at 49K miles after 2.25 years of ownership.  We didn't buy an extended warranty. I don't want to be looking at a 7K repair in another 2.25 years. Anyone else with the same problem with theirs?

I don't live too far from you and have 36k miles on my Job 1 FFH.

I've been up and down the long I-10 grade out of Indio 8-10 times, up/down to Idyllwild about the same and the I-395 Sherwin grade from Bishop to Mammoth Mountain to Tahoe, etc.

I've coasted in EV as much as possible everywhere we go.

No whine or other issue so far.

 

Look at Page 228 in your 2013 Owners Manual at the Ford Customer Assistance page to see what other options you have.


The Time Machine....
'13 FFH SE - Platinum White
Custom ordered, build date: 11/30/12, delivered: 12/12/12 - Sold: 09/05/15
 

#37 OFFLINE   GrayStrider

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Posted 02 February 2015 - 09:24 PM

Do you have Meagan, our Ford Rep, working with you on this eCVT replacement?  Someone in the Service/Supply chain needs a nudge (or worse) to get things moving with this.

 

I'm not aware of anyone on the case except for my Raceway Ford service adviser, Tony.  I just emailed corporate, so let's see if that helps.

 

I'll check that manual page out when I get the car back... and I hope that's soon!  Today was day 18 that it's been in the shop.

 

I, too, tried to get into EV mode as much as possible.  It was always a game for me to get into EV mode whenever possible; however, my husband drives it more often and he didn't try to get it into EV mode by watching the coach.  It's uphill from Riverside to Yucaipa for work, with a flat section on the 10 that I can get into EV mode (we work at the same school).  More chance on that on the drive home.


Edited by GrayStrider, 02 February 2015 - 09:53 PM.

2013 Ford Fusion SE Hybrid, Sterling Gray, Luxury Package, Moonroof, Navigation, MFT, Rear Sensing System - LOVE IT!

170364.png

 

 

 

 


#38 OFFLINE   GrySql

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Posted 02 February 2015 - 10:54 PM

GrayStrider, please send a PM to Meagan at the link in my Post.
She can look into this and get some answers for you, she is our Ford Customer Service Rep.

 

 


Edited by GrySql, 03 February 2015 - 12:58 AM.

The Time Machine....
'13 FFH SE - Platinum White
Custom ordered, build date: 11/30/12, delivered: 12/12/12 - Sold: 09/05/15
 

#39 OFFLINE   TonyHzNV

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Posted 02 February 2015 - 10:55 PM

It's interesting that in the CARB coverage the PHEV Transmission Assembly is covered but not the HEV.

Yeah, GS, I noticed that too. The stuff in that table is 7 yrs/70K miles though, so Ford's unique hybrid component warranty is better anyway when it comes to the eCVT. But the good thing about CARB is, you get 2 yrs/50K miles more on the HVB than I do in Nevada.


340661.png

2013 F-150 XLT Super Cab Ingot Silver Metallic/Gray Cloth, 302A, 5.0L V8, 7100# GVWR Pkg, Tailgate Step, Cloth Bucket Seats. Build Date: 01/25/13

2014 Fusion SE Hybrid, Ruby Red Tinted Clearcoat/Charcoal Black Cloth, SE Appearance Pkg, Rear Spoiler, 18" Premium Sport Wheels, Tech/MFT Pkg, Rear View Camera, Reverse Sensing Sys, Adaptive Cruise Control, Nav System. Build Date: 11/25/13, Sync Version: 3.8 (w/nav)

Previous (Ford) Vehicles: 1995 Contour, 1999 Explorer Sport, 2002 Explorer XLS 4x4, 2003 Expedition XLT 4x4, 2007 F-150 XLT 4x4, 2007 Fusion SEL, 2012 Fusion SEL

 

"Do What You Can, For Who You Can, With What You Have, and What You Know"


#40 OFFLINE   GrayStrider

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Posted 03 February 2015 - 02:12 AM

GrayStrider, please send a PM to Meagan at the link in my Post.
She can look into this and get some answers for you, she is our Ford Customer Service Rep.

 

 

 

Message sent.  Thanks for the link.


2013 Ford Fusion SE Hybrid, Sterling Gray, Luxury Package, Moonroof, Navigation, MFT, Rear Sensing System - LOVE IT!

170364.png

 

 

 

 





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